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  1. Cloudron Forum
  2. NodeBB
  3. Issue Starting NodeBB on Cloudron After Server Restart

Issue Starting NodeBB on Cloudron After Server Restart

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  • J joseph

    Can you run /app/pkg/start.sh in the web terminal once and then do the nodebb reset ? The reason is that /app/pkg/start.sh will "initialize" the app with necessary run time configuration and directories.

    hpz24H Offline
    hpz24H Offline
    hpz24
    wrote on last edited by
    #7

    @joseph Hi, facing similar problems and tried your solution but it does not fix the issue.
    b452fdce-1e98-43de-afae-349028854084-image.png

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    0
    • nebulonN Offline
      nebulonN Offline
      nebulon
      Staff
      wrote on last edited by nebulon
      #8

      Looks like a dependency issue between plugins. Have you tried to disable some of the mentioned plugins? Maybe they need to be updated upstream and will start working in some time then.

      See https://docs.cloudron.io/apps/nodebb/#disabling-plugins how to do this. Otherwise restore the app and only update once those plugins have a new fixed release.

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      • hpz24H Offline
        hpz24H Offline
        hpz24
        wrote on last edited by hpz24
        #9

        Disabling the plugins has not been successful: The main problem is, that the terminal stops working when nodebb crashes.
        So, I fiddled around a bit more:
        Iยดve the same problem as @Axtremus:
        I downgraded to version 2.13.4 and the app works. Then I updated to 2.14.0 and had also the WARN entries but the app works again. Then I restarted the app manually and the behaviour was the same as at the beginning: WARN entries changed to ERR entries and nothing works.
        That means: The problem is in Version 2.14: The container works well till the next restart, then it breaks. Even if the app has daily backups, the backups are useless because the backuped a failed state.
        Conclusion: I restored back to 2.13.4, disabled Auto-Update and have lost 9 days of posts and threads .. ๐Ÿ˜ž

        J 1 Reply Last reply
        0
        • hpz24H hpz24

          Disabling the plugins has not been successful: The main problem is, that the terminal stops working when nodebb crashes.
          So, I fiddled around a bit more:
          Iยดve the same problem as @Axtremus:
          I downgraded to version 2.13.4 and the app works. Then I updated to 2.14.0 and had also the WARN entries but the app works again. Then I restarted the app manually and the behaviour was the same as at the beginning: WARN entries changed to ERR entries and nothing works.
          That means: The problem is in Version 2.14: The container works well till the next restart, then it breaks. Even if the app has daily backups, the backups are useless because the backuped a failed state.
          Conclusion: I restored back to 2.13.4, disabled Auto-Update and have lost 9 days of posts and threads .. ๐Ÿ˜ž

          J Offline
          J Offline
          joseph
          Staff
          wrote on last edited by joseph
          #10

          @hpz24 said in Issue Starting NodeBB on Cloudron After Server Restart:

          The main problem is, that the terminal stops working when nodebb crashes.

          Right, so you need to use the recovery mode for this - https://docs.cloudron.io/apps/#recovery-mode . Put app in recovery mode and then if you run /app/pkg/start.sh it will set up the run time directories. After that, you can run nodebb cli and disable plugins.

          (cc @girish , please put above in docs)

          Z 1 Reply Last reply
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          • A Offline
            A Offline
            Axtremus
            wrote on last edited by
            #11

            Newbie questions here ...

            1. How do I file ticket for this issue?
            2. How/what do I monitor to know when this issue is resolved (such that I can reenable Auto-Update again)?
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            • J Offline
              J Offline
              joseph
              Staff
              wrote on last edited by
              #12

              @Axtremus Unfortunately, there is no real way to support issues related to plugins. AFAIK, neither upstream nor Cloudron team tests all the combinations of various plugins and plugin versions and nodebb versions . IOW, one has to debug and find out how to resolve this.

              I suggest something like this:

              • Take a backup
              • Clone the forum - https://docs.cloudron.io/backups/#clone-app
              • Experiment with the clone to figure out what the issue is wrt deps. If this is getting too complex, I simply recommend not using those plugins.

              At the end of the day, plugins is "code" just dropped into the main code codebase and anything can happen. It's not some simple configuration . For this forum which is nodebb, we barely use any plugins to prevent breakage.

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              • julianJ Offline
                julianJ Offline
                julian
                wrote on last edited by
                #13

                Hi, Julian from NodeBB team here. Sorry to hear there are dependency issues, they're tricky to debug.

                Can I get a full record of the WARN and ERR messages? From what I can see in the image above, both the emoji-android plugin and reactions plugin have already been updated so that they request the correct version as a peer dependency.

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                3
                • Z Offline
                  Z Offline
                  zonzonzon
                  wrote last edited by
                  #14

                  Issue Summary
                  I'm experiencing a critical issue with NodeBB 4.4.5 on Cloudron where the app is stuck in an infinite restart loop due to dependency conflicts. This occurs specifically after restoring from a backup that was working fine on another Cloudron server.

                  NodeBB App Version: 4.4.5 (latest from Cloudron App Store)
                  Node.js: v22.14.0
                  Scenario: Restored NodeBB backup from another working Cloudron server ( NodeBB 3.12.3 )

                  Root Cause
                  The backup contains package.json with dependency versions that are incompatible with NodeBB 4.4.5:

                  ESLint Conflict:

                  @stylistic/eslint-plugin-js@4.4.0 requires eslint>=9.0.0
                  eslint-config-airbnb-base@15.0.0 requires eslint^7.32.0 || ^8.2.0

                  Plugin Conflict:

                  nodebb-plugin-extended-markdown@2.0.1 requires nodebb-plugin-markdown@^12.0.2
                  But package.json has nodebb-plugin-markdown@13.2.1

                  The Cloudron Override Problem
                  Even when I manually fix package.json in Recovery Mode, Cloudron automatically overwrites it during startup with the message:
                  => Bringing package.json up to speed

                  1. Updating package.json file with defaults... OK
                    This creates an infinite restart loop:

                  App starts โ†’ Cloudron overwrites package.json โ†’ npm install fails โ†’ App crashes โ†’ Restart โ†’ Repeat

                  Error Logs
                  npm error ERESOLVE could not resolve
                  npm error While resolving: nodebb-plugin-extended-markdown@2.0.1
                  npm error Found: nodebb-plugin-markdown@13.2.1
                  npm error Could not resolve dependency:
                  npm error peer nodebb-plugin-markdown@"^12.0.2" from nodebb-plugin-extended-markdown@2.0.1
                  What I've Tried

                  1. Recovery Mode Fix (Temporary Success)

                  Successfully fixed package.json by removing conflicting dependencies
                  NodeBB started perfectly in Recovery Mode
                  Problem: Changes lost when exiting Recovery Mode due to Cloudron override

                  J 1 Reply Last reply
                  1
                  • Z zonzonzon

                    Issue Summary
                    I'm experiencing a critical issue with NodeBB 4.4.5 on Cloudron where the app is stuck in an infinite restart loop due to dependency conflicts. This occurs specifically after restoring from a backup that was working fine on another Cloudron server.

                    NodeBB App Version: 4.4.5 (latest from Cloudron App Store)
                    Node.js: v22.14.0
                    Scenario: Restored NodeBB backup from another working Cloudron server ( NodeBB 3.12.3 )

                    Root Cause
                    The backup contains package.json with dependency versions that are incompatible with NodeBB 4.4.5:

                    ESLint Conflict:

                    @stylistic/eslint-plugin-js@4.4.0 requires eslint>=9.0.0
                    eslint-config-airbnb-base@15.0.0 requires eslint^7.32.0 || ^8.2.0

                    Plugin Conflict:

                    nodebb-plugin-extended-markdown@2.0.1 requires nodebb-plugin-markdown@^12.0.2
                    But package.json has nodebb-plugin-markdown@13.2.1

                    The Cloudron Override Problem
                    Even when I manually fix package.json in Recovery Mode, Cloudron automatically overwrites it during startup with the message:
                    => Bringing package.json up to speed

                    1. Updating package.json file with defaults... OK
                      This creates an infinite restart loop:

                    App starts โ†’ Cloudron overwrites package.json โ†’ npm install fails โ†’ App crashes โ†’ Restart โ†’ Repeat

                    Error Logs
                    npm error ERESOLVE could not resolve
                    npm error While resolving: nodebb-plugin-extended-markdown@2.0.1
                    npm error Found: nodebb-plugin-markdown@13.2.1
                    npm error Could not resolve dependency:
                    npm error peer nodebb-plugin-markdown@"^12.0.2" from nodebb-plugin-extended-markdown@2.0.1
                    What I've Tried

                    1. Recovery Mode Fix (Temporary Success)

                    Successfully fixed package.json by removing conflicting dependencies
                    NodeBB started perfectly in Recovery Mode
                    Problem: Changes lost when exiting Recovery Mode due to Cloudron override

                    J Offline
                    J Offline
                    joseph
                    Staff
                    wrote last edited by
                    #15

                    @zonzonzon maybe you can disable the conflicting plugins and start it up in normal mode first and then reinstall the plugins? I am not 100% sure but I think uninstalling a plugin in nodebb only deletes the plugin code and keeps the data in the database.

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                    2
                    • J joseph

                      @hpz24 said in Issue Starting NodeBB on Cloudron After Server Restart:

                      The main problem is, that the terminal stops working when nodebb crashes.

                      Right, so you need to use the recovery mode for this - https://docs.cloudron.io/apps/#recovery-mode . Put app in recovery mode and then if you run /app/pkg/start.sh it will set up the run time directories. After that, you can run nodebb cli and disable plugins.

                      (cc @girish , please put above in docs)

                      Z Offline
                      Z Offline
                      zonzonzon
                      wrote last edited by
                      #16

                      @joseph said in Issue Starting NodeBB on Cloudron After Server Restart:

                      /app/pkg/start.sh

                      Thank you very much. I followed this guide, then adjusted the plugins to the corresponding versions and copied the appropriate package.json. The issue has been resolved

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                      • nebulonN nebulon marked this topic as a question
                      • nebulonN nebulon has marked this topic as solved
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