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Cloudron Forum

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  1. Cloudron Forum
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  3. License issue

License issue

Scheduled Pinned Locked Moved Solved Support
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  • A Offline
    A Offline
    arta
    wrote last edited by joseph
    #1

    Hi

    I have pro license and after creating 200 apps now it don’t allow me to create more.

    Note that I recently successfully migrated to a new server. Everything is fine and working well but this message shows that I can’t create more apps and it asks me to purchase a subscription despite the fact that I already have an active subscription.

    To install more apps, a paid subscription is required.
    Then there is a setup subscription button. As if I am on free plan.

    Any thought?

    IMG_3551.jpeg

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    • nebulonN Offline
      nebulonN Offline
      nebulon
      Staff
      wrote last edited by
      #2

      We have set a total app limit long time back which happens to be 200 apps per Cloudron to prevent from abuse or rouge scripts against the API. You are the first one to hit this! I increased the limit now and it should work again.

      Sorry for the interruption.

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      • nebulonN nebulon has marked this topic as solved
      • nebulonN nebulon has marked this topic as unsolved
      • nebulonN nebulon has marked this topic as solved
      • A Offline
        A Offline
        arta
        wrote last edited by
        #3

        Thank you for the prompt response

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        • A Offline
          A Offline
          arta
          wrote last edited by
          #4

          Hi again,

          I checked, its not allowing me to create more apps. I have total of 210 apps.

          Its interrupting our workflow. Could you kindly check this from your end?

          Thank you

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          0
          • girishG Offline
            girishG Offline
            girish
            Staff
            wrote last edited by
            #5

            @arta Strange. I can confirm that the limit is 300 now and is deployed. What is the error message or error code you are getting? Are you using the API or the UI to install apps?

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            • A Offline
              A Offline
              arta
              wrote last edited by
              #6

              Hi,

              We are using the UI to create apps. Getting same error as I initially stated. The screenshot.

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              • A Offline
                A Offline
                arta
                wrote last edited by arta
                #7

                Need to reissue the license or some command? I did restart the server and restarted box as well. But still it says the same thing.

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                0
                • A Offline
                  A Offline
                  arta
                  wrote last edited by
                  #8

                  Hi, any updates?

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                  • girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote last edited by
                    #9

                    @arta I sent you a mail now from support@ . Can you please check?

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                    • girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote last edited by
                      #10

                      Should be resolved now. There were 2 limits, only one was bumped.

                      1 Reply Last reply
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