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  3. Constant LDAP/OCID errors in Outlook – Timeout or Server Issue?

Constant LDAP/OCID errors in Outlook – Timeout or Server Issue?

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  • C Offline
    C Offline
    CBCUN
    wrote last edited by
    #1

    Hi everyone,

    I’m running a split Cloudron environment and experiencing constant password prompts in Outlook (IMAP), even though the credentials are correct.

    Setup:

    Server A: Cloudron Mail Server

    Server B: Cloudron User Management (LDAP)

    The Issue:
    Outlook frequently pops up a login window. It seems like the Mail Server is failing to verify credentials with the LDAP Server in time.

    Questions:

    Could this be a timeout issue during the LDAP lookup between the two servers?

    Has anyone else faced "credential looping" with Outlook in a multi-server Cloudron setup?

    Which specific logs should I check on Server A to confirm an LDAP handshake delay?

    Thanks for any help!

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    • nebulonN Away
      nebulonN Away
      nebulon
      Staff
      wrote last edited by
      #2

      To narrow down the issue a bit, can you create a mailbox on Server A which uses a local account to authenticate and then setup Outlook for that mailbox? If this suffers the same issue, then it is not related to the LDAP binding between those two Cloudrons.

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