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  2. Matomo
  3. Matomo stopped working with a Wordpress site in the afternoon of Fri 25th Sept

Matomo stopped working with a Wordpress site in the afternoon of Fri 25th Sept

Scheduled Pinned Locked Moved Solved Matomo
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  • marcusquinnM Offline
    marcusquinnM Offline
    marcusquinn
    wrote on last edited by
    #1

    Anyone else using this combo and seen this issue?

    It's a basic website using the standard plugin: https://en-gb.wordpress.org/plugins/wp-piwik/

    Checked everything 3 times and can't find anything unusual. No caching etc.

    Web Design https://www.evergreen.je
    Development https://brandlight.org
    Life https://marcusquinn.com

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    • girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #2

      FWIW, our site analytics is still working. And we haven't pushed any matomo updates last couple of weeks. So, it could be a WP or a plugin issue. Any errors in browser console etc?

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      • marcusquinnM Offline
        marcusquinnM Offline
        marcusquinn
        wrote on last edited by
        #3

        Somehow fixed by running the reset link in the plugin Settings > Support. No idea what setting was wrong but happy to confirm not a Cloudron issue. Sorry for the bother, was just eliminating possibilities.

        Solved. Thanks 🙂

        Web Design https://www.evergreen.je
        Development https://brandlight.org
        Life https://marcusquinn.com

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