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  3. Namecheap API key not working

Namecheap API key not working

Scheduled Pinned Locked Moved Solved Support
namecheapdns
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  • girishG girish

    @atrilahiji That is strange then, can you enable SSH and send a mail to support@cloudron.io ? I can take a look.

    ? Offline
    ? Offline
    A Former User
    wrote on last edited by A Former User
    #11

    @girish Sent. Just to let you know (its in the email) but I changed my main domain to the domain I was able to add as a test, but now I get the same error when trying to change my main domain back to lahijiapps.dev. 😞

    I suspect this has quite a bit to do with my IP changing when we got a new router.

    girishG 2 Replies Last reply
    0
    • ? A Former User

      @girish Sent. Just to let you know (its in the email) but I changed my main domain to the domain I was able to add as a test, but now I get the same error when trying to change my main domain back to lahijiapps.dev. 😞

      I suspect this has quite a bit to do with my IP changing when we got a new router.

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #12

      @atrilahiji What I found is that the curl call fails most of the time but works now and then.

      <?xml version="1.0" encoding="utf-8" ?>
      <ApiResponse Status="ERROR">
        <Errors>
          <Error Number="500000">Too many requests</Error>
        </Errors>
        <Server/>
        <GMTTimeDifference/>
        <ExecutionTime>0</ExecutionTime>
      </ApiResponse>
      

      Searching for above I see https://whmcs.community/topic/303288-namecheap-domain-sync-error-too-many-requests/ and https://github.com/adamdecaf/terraform-provider-namecheap/issues/9

      ? 1 Reply Last reply
      0
      • ? A Former User

        @girish Sent. Just to let you know (its in the email) but I changed my main domain to the domain I was able to add as a test, but now I get the same error when trying to change my main domain back to lahijiapps.dev. 😞

        I suspect this has quite a bit to do with my IP changing when we got a new router.

        girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #13

        @atrilahiji So, if I am "patient" and put the key one by one in your domains it does work. For example, I succeeded updating the key for the first domain as well.

        1 Reply Last reply
        0
        • girishG girish

          @atrilahiji What I found is that the curl call fails most of the time but works now and then.

          <?xml version="1.0" encoding="utf-8" ?>
          <ApiResponse Status="ERROR">
            <Errors>
              <Error Number="500000">Too many requests</Error>
            </Errors>
            <Server/>
            <GMTTimeDifference/>
            <ExecutionTime>0</ExecutionTime>
          </ApiResponse>
          

          Searching for above I see https://whmcs.community/topic/303288-namecheap-domain-sync-error-too-many-requests/ and https://github.com/adamdecaf/terraform-provider-namecheap/issues/9

          ? Offline
          ? Offline
          A Former User
          wrote on last edited by A Former User
          #14

          @girish Weird...

          I'm seeing this when I try to change the domain back.
          Screen Shot 2020-12-04 at 6.17.10 PM.png

          I suppose this would be due to the rate limiting?

          girishG 1 Reply Last reply
          0
          • ? A Former User

            @girish Weird...

            I'm seeing this when I try to change the domain back.
            Screen Shot 2020-12-04 at 6.17.10 PM.png

            I suppose this would be due to the rate limiting?

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #15

            @atrilahiji Yes, correct. The DNS calls are failing . I think as a first step, change the keys to the new key (just give 10 mins between updating each domain, it seems to work). After you have switched them over, then change the dashboard domain. It should work.

            Also, per https://www.namecheap.com/support/knowledgebase/article.aspx/9739/63/api--faq#z, it seems

            "Our general API calls restriction is 20/min, 700/hour and 8000/day across the whole key."

            I don't think we make 20 per min, maybe something on their side is enforcing limits wrongly?

            ? 2 Replies Last reply
            0
            • girishG girish

              @atrilahiji Yes, correct. The DNS calls are failing . I think as a first step, change the keys to the new key (just give 10 mins between updating each domain, it seems to work). After you have switched them over, then change the dashboard domain. It should work.

              Also, per https://www.namecheap.com/support/knowledgebase/article.aspx/9739/63/api--faq#z, it seems

              "Our general API calls restriction is 20/min, 700/hour and 8000/day across the whole key."

              I don't think we make 20 per min, maybe something on their side is enforcing limits wrongly?

              ? Offline
              ? Offline
              A Former User
              wrote on last edited by
              #16

              @girish I'm in a support chat with them seeing if they can figure out what the heck is going on. Their support is painful but hopefully they get this sorted.

              1 Reply Last reply
              0
              • girishG girish

                @atrilahiji Yes, correct. The DNS calls are failing . I think as a first step, change the keys to the new key (just give 10 mins between updating each domain, it seems to work). After you have switched them over, then change the dashboard domain. It should work.

                Also, per https://www.namecheap.com/support/knowledgebase/article.aspx/9739/63/api--faq#z, it seems

                "Our general API calls restriction is 20/min, 700/hour and 8000/day across the whole key."

                I don't think we make 20 per min, maybe something on their side is enforcing limits wrongly?

                ? Offline
                ? Offline
                A Former User
                wrote on last edited by
                #17

                @girish Lol they just said "fuck it" and doubled my quota. Testing it out.

                BrutalBirdieB 1 Reply Last reply
                2
                • ? Offline
                  ? Offline
                  A Former User
                  wrote on last edited by
                  #18

                  This can be resolved. Thanks for the help @girish!

                  1 Reply Last reply
                  0
                  • ? A Former User

                    @girish Lol they just said "fuck it" and doubled my quota. Testing it out.

                    BrutalBirdieB Offline
                    BrutalBirdieB Offline
                    BrutalBirdie
                    Partner
                    wrote on last edited by
                    #19

                    @atrilahiji said in Namecheap API key not working:

                    @girish Lol they just said "fuck it" and doubled my quota. Testing it out.

                    Classic namecheap support 😄

                    Like my work? Consider donating a drink. Cheers!

                    marcusquinnM 1 Reply Last reply
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                    • BrutalBirdieB BrutalBirdie

                      @atrilahiji said in Namecheap API key not working:

                      @girish Lol they just said "fuck it" and doubled my quota. Testing it out.

                      Classic namecheap support 😄

                      marcusquinnM Offline
                      marcusquinnM Offline
                      marcusquinn
                      wrote on last edited by
                      #20

                      @brutalbirdie Yeah, I tried their Ghost hosting once, until I found how far behind their version updating lagged, which led me to discover Cloudron 😄

                      Web Design https://www.evergreen.je
                      Development https://brandlight.org
                      Life https://marcusquinn.com

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