GLPI - Asset and IT Management Software

[girish]

https://github.com/glpi-project/glpi

https://glpi-project.org/

GPLI is an acronym from french: Gestionnaire Libre de Parc Informatique

[jimcavoli]

I packaged this the other day just to play around with. Works pretty well, actually. The only major issue I've run into is that plugins seem to not be playing very nicely. I added symlinks from /app/data back to /app/code for the /inc folder since there was relative path navigation in multiple plugins I tested, but that hasn't seemed to totally resolve the issues, and I just don't have that much desire to troubleshoot through much deeper than I have. With that caveat, maybe someone else can sort the plugin thing out, but it'd otherwise be completely working. Cloudron LDAP & SMTP are in use and auto-configuring as packaged, so it's in a decent spot for those who only need core functionality in the mean time (which is pretty expansive - this thing's a monster of an ITIL app). Packaging is at https://git.cloudron.io/jimcavoli/glpi-app for the interested.

[girish]

@jimcavoli Do you know how this compares to Snipe-IT ?

[marcusquinn]

@girish The screenshots look like this is more designed for large-scale setups including server cupboards, although extreme home-setup users may like too.

Snipe-IT seems more for SME devices & peripherals only.

Both look good and I'm sure attractive to further dev-ops & sys-admins to Cloudron.

[jimcavoli]

@girish yeah, after kicking the tires on it, it's definitely aimed at bigger use cases than Snipe...and with more plugin development could be a much more robust option. The existing plugins for integration with tools like FusionInventory and OCS are compelling concepts at least, much like the JAMF integration, but this all gets a bit stymied by my lack of working plugins so far. It also does have a pretty robust in-built change control and service desk/ticketing, which is the biggest departure. Snipe is a more limited ITIL tool and designed to meet that need; GLPI is aimed at almost exhaustively comprehensive ITIL/ITSM in one system. I think there's plenty of room in the world (and likely on the platform) for both, but GLPI is sort of kneecapped without plugin support getting fixed from being clearly better for those large use cases.

[girish]

@jimcavoli Thanks for the review! For the relative path navigation, I had similar issue with some other apps (I think suitecrm iirc). For this, I had tried to implement a sort of "links" feature in the box code where it creates hard links between /app/data/plugins and /app/code/plugins . Let me try to remember how exactly I tried to fix it but I never merged that feature in .

[jimcavoli]

Just pushed updates to https://git.cloudron.io/jimcavoli/glpi-app that include a fix in the manifest as well as the version to the newly released GLPI 9.5.3

[msbt]

@jimcavoli nice, thanks, gonna check it out soon! I've tried Snipe-IT, but the lack of putting documents/snippets anywhere made it unusable for me. Still using an ancient version of iTop I've packaged at some point for my inventory and docs, but this seems to be a decent replacement.

[jimcavoli]

@msbt Good stuff! Let us know what you think as well. There's a lot of caveats presently, as described above, when it comes to plugins, but the core feature set is pretty good already on its own, so if it's useful enough as an alternative to other systems without extension, perhaps it's worth pressing on.

[msbt]

@jimcavoli I've installed that thing the other day and boy, this is a monster compared to my current ITIL solution. Not quite happy with some of the userflow (took me a while to figure out how to make my cloudron user an admin), but I'll play around with it some more.

[vitetj]

Hi everyone

I’d like to share a first functional draft of GLPI 11 packaged for Cloudron.
It’s not a finished or “official” package yet, but the foundation is already solid and clean, and follows Cloudron best practices.

Git repository:
https://github.com/vitetj/Cloudron-GLPI

Current state

GLPI 11.x

MySQL via Cloudron addon

Persistent data stored in /app/data

Intentional manual installation via CLI script (for safety and clarity)

Cloudron post-install message (red warning box) to guide admins

Idempotent initialization script (init-glpi.sh)

Clean start.sh with no hidden automation

The goal was to build something that is:

admin-friendly

maintainable

Cloudron-native

explicit rather than “magic”

What’s coming next

I plan to continue improving the package with:

GLPI cron tasks (via Cloudron Cron)

Cloudron SMTP integration

LDAP / SSO

additional hardening and cleanup

better admin documentation

This is very much a work in progress, but I wanted to share early to get feedback from the Cloudron community, especially on:

the installation flow

the manual post-install approach

the overall package architecture

Any feedback is welcome

[charlesnw]

Awesome! Would love to help with SSO. Any pointers where to start for hacking on that?

[vitetj]

thank you — in GLPI you can fully configure authentication directly via the CLI, since all auth settings are stored in the database.

The idea is simply to inject the configuration at install time, during the app initialization phase, instead of doing anything in the GUI.

In a Cloudron context, that means:
• Enable the ldap addon in CloudronManifest.json
• Let Cloudron inject the LDAP environment variables
• Use the GLPI CLI (bin/console) to create and enable the LDAP directory
• Do all of this inside the init script, once the database is ready

Example of what I’m planning to wire into init-glpi.sh:

php bin/console glpi:ldap:create
--default
--active
--name="Cloudron LDAP"
--host="${CLOUDRON_LDAP_URL#ldap://}"
--port=389
--basedn="ou=users,${CLOUDRON_LDAP_BASE_DN}"
--rootdn="${CLOUDRON_LDAP_BIND_DN}"
--rootdn-pass="${CLOUDRON_LDAP_BIND_PASSWORD}"
--login-field="username"
--email-field="mail"
--firstname-field="givenName"
--realname-field="sn"
--use-tls=0

This config is written directly to the GLPI database, so no UI interaction is required.

I haven’t tested this end-to-end yet — I’m a bit short on time this week — but from GLPI’s CLI and schema, this should be the correct approach. I’ll validate and clean it up when I have more bandwidth.

[vitetj]

Technical update: LDAP authentication is now working.

The fix was to move the whole LDAP setup into start.sh and make it fully deterministic:
• wait for the MySQL service to be reachable
• inject the LDAP configuration directly into glpi_authldaps using Cloudron-provided env vars
• clear GLPI cache
• run an explicit ldap:sync

This avoids init-time race conditions and inconsistent behavior observed with glpi:ldap:create alone.
Current repo reflects the working implementation.

edit : My bad i just fix the marketplace directory permissions with symlink to persistent storage
Should be ok now

[girish]

@vitetj great stuff! I have asked @vladimir.d to look into this so we can get it published. Was there a reason to use LDAP and not OIDC ? https://help.glpi-project.org/doc-plugins/oauthsso ? Also, if we may reuse your work, can you please put in a LICENSE file at https://github.com/vitetj/Cloudron-GLPI ? Any opensource license (MIT, GPL etc) will work.

[vitetj]

@girish said in GLPI - Asset and IT Management Software:

@vitetj great stuff! I have asked @vladimir.d to look into this so we can get it published. Was there a reason to use LDAP and not OIDC ? https://help.glpi-project.org/doc-plugins/oauthsso ? Also, if we may reuse your work, can you please put in a LICENSE file at https://github.com/vitetj/Cloudron-GLPI ? Any opensource license (MIT, GPL etc) will work.

Hey — thanks!

On OIDC: the plugin you linked (oauthsso) is not free (it’s available through a GLPI subscription / GLPI Network), which is why I went with LDAP for a default setup.

That said, OIDC is definitely on my todo list. There are community/free options we can build on for OIDC SSO, for example:
https://github.com/edgardmessias/glpi-singlesignon

And yes — happy to help with reuse: I’ll add a LICENSE file to https://github.com/vitetj/Cloudron-GLPI so it can be published/used properly.

[nebulon]

To update here and avoid duplication of work, @vladimir.d got pretty much over the finish line for an initial package release, I think just some more tests need fixing. The repo is at https://git.cloudron.io/packages/glpi-app and it is using the here suggested glpi-singlesignon plugin. Seems to work well in my tests.