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  3. GLPI - Asset and IT Management Software

GLPI - Asset and IT Management Software

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  • jimcavoliJ jimcavoli

    I packaged this the other day just to play around with. Works pretty well, actually. The only major issue I've run into is that plugins seem to not be playing very nicely. I added symlinks from /app/data back to /app/code for the /inc folder since there was relative path navigation in multiple plugins I tested, but that hasn't seemed to totally resolve the issues, and I just don't have that much desire to troubleshoot through much deeper than I have. With that caveat, maybe someone else can sort the plugin thing out, but it'd otherwise be completely working. Cloudron LDAP & SMTP are in use and auto-configuring as packaged, so it's in a decent spot for those who only need core functionality in the mean time (which is pretty expansive - this thing's a monster of an ITIL app). Packaging is at https://git.cloudron.io/jimcavoli/glpi-app for the interested.

    girishG Offline
    girishG Offline
    girish
    Staff
    wrote on last edited by
    #3

    @jimcavoli Do you know how this compares to Snipe-IT ?

    marcusquinnM jimcavoliJ 2 Replies Last reply
    0
    • girishG girish

      @jimcavoli Do you know how this compares to Snipe-IT ?

      marcusquinnM Offline
      marcusquinnM Offline
      marcusquinn
      wrote on last edited by
      #4

      @girish The screenshots look like this is more designed for large-scale setups including server cupboards, although extreme home-setup users may like too.

      Snipe-IT seems more for SME devices & peripherals only.

      Both look good and I'm sure attractive to further dev-ops & sys-admins to Cloudron.

      Web Design & Development: https://www.evergreen.je
      Technology & Apps: https://www.marcusquinn.com

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      • girishG girish

        @jimcavoli Do you know how this compares to Snipe-IT ?

        jimcavoliJ Offline
        jimcavoliJ Offline
        jimcavoli
        App Dev
        wrote on last edited by
        #5

        @girish yeah, after kicking the tires on it, it's definitely aimed at bigger use cases than Snipe...and with more plugin development could be a much more robust option. The existing plugins for integration with tools like FusionInventory and OCS are compelling concepts at least, much like the JAMF integration, but this all gets a bit stymied by my lack of working plugins so far. It also does have a pretty robust in-built change control and service desk/ticketing, which is the biggest departure. Snipe is a more limited ITIL tool and designed to meet that need; GLPI is aimed at almost exhaustively comprehensive ITIL/ITSM in one system. I think there's plenty of room in the world (and likely on the platform) for both, but GLPI is sort of kneecapped without plugin support getting fixed from being clearly better for those large use cases.

        girishG 1 Reply Last reply
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        • jimcavoliJ jimcavoli

          @girish yeah, after kicking the tires on it, it's definitely aimed at bigger use cases than Snipe...and with more plugin development could be a much more robust option. The existing plugins for integration with tools like FusionInventory and OCS are compelling concepts at least, much like the JAMF integration, but this all gets a bit stymied by my lack of working plugins so far. It also does have a pretty robust in-built change control and service desk/ticketing, which is the biggest departure. Snipe is a more limited ITIL tool and designed to meet that need; GLPI is aimed at almost exhaustively comprehensive ITIL/ITSM in one system. I think there's plenty of room in the world (and likely on the platform) for both, but GLPI is sort of kneecapped without plugin support getting fixed from being clearly better for those large use cases.

          girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #6

          @jimcavoli Thanks for the review! For the relative path navigation, I had similar issue with some other apps (I think suitecrm iirc). For this, I had tried to implement a sort of "links" feature in the box code where it creates hard links between /app/data/plugins and /app/code/plugins . Let me try to remember how exactly I tried to fix it but I never merged that feature in .

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          • jimcavoliJ Offline
            jimcavoliJ Offline
            jimcavoli
            App Dev
            wrote on last edited by
            #7

            Just pushed updates to https://git.cloudron.io/jimcavoli/glpi-app that include a fix in the manifest as well as the version to the newly released GLPI 9.5.3

            M 1 Reply Last reply
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            • jimcavoliJ jimcavoli

              Just pushed updates to https://git.cloudron.io/jimcavoli/glpi-app that include a fix in the manifest as well as the version to the newly released GLPI 9.5.3

              M Offline
              M Offline
              msbt
              App Dev
              wrote on last edited by msbt
              #8

              @jimcavoli nice, thanks, gonna check it out soon! I've tried Snipe-IT, but the lack of putting documents/snippets anywhere made it unusable for me. Still using an ancient version of iTop I've packaged at some point for my inventory and docs, but this seems to be a decent replacement.

              Hosting & Web Development

              jimcavoliJ 1 Reply Last reply
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              • M msbt

                @jimcavoli nice, thanks, gonna check it out soon! I've tried Snipe-IT, but the lack of putting documents/snippets anywhere made it unusable for me. Still using an ancient version of iTop I've packaged at some point for my inventory and docs, but this seems to be a decent replacement.

                jimcavoliJ Offline
                jimcavoliJ Offline
                jimcavoli
                App Dev
                wrote on last edited by
                #9

                @msbt Good stuff! Let us know what you think as well. There's a lot of caveats presently, as described above, when it comes to plugins, but the core feature set is pretty good already on its own, so if it's useful enough as an alternative to other systems without extension, perhaps it's worth pressing on.

                M 1 Reply Last reply
                1
                • jimcavoliJ jimcavoli

                  @msbt Good stuff! Let us know what you think as well. There's a lot of caveats presently, as described above, when it comes to plugins, but the core feature set is pretty good already on its own, so if it's useful enough as an alternative to other systems without extension, perhaps it's worth pressing on.

                  M Offline
                  M Offline
                  msbt
                  App Dev
                  wrote on last edited by
                  #10

                  @jimcavoli I've installed that thing the other day and boy, this is a monster compared to my current ITIL solution. Not quite happy with some of the userflow (took me a while to figure out how to make my cloudron user an admin), but I'll play around with it some more.

                  Hosting & Web Development

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                  • V Offline
                    V Offline
                    vitetj
                    wrote last edited by james
                    #11

                    Hi everyone ๐Ÿ‘‹

                    Iโ€™d like to share a first functional draft of GLPI 11 packaged for Cloudron.
                    Itโ€™s not a finished or โ€œofficialโ€ package yet, but the foundation is already solid and clean, and follows Cloudron best practices.

                    ๐Ÿ‘‰ Git repository:
                    https://github.com/vitetj/Cloudron-GLPI

                    Current state

                    GLPI 11.x

                    MySQL via Cloudron addon

                    Persistent data stored in /app/data

                    Intentional manual installation via CLI script (for safety and clarity)

                    Cloudron post-install message (red warning box) to guide admins

                    Idempotent initialization script (init-glpi.sh)

                    Clean start.sh with no hidden automation

                    The goal was to build something that is:

                    admin-friendly

                    maintainable

                    Cloudron-native

                    explicit rather than โ€œmagicโ€

                    Whatโ€™s coming next

                    I plan to continue improving the package with:

                    GLPI cron tasks (via Cloudron Cron)

                    Cloudron SMTP integration

                    LDAP / SSO

                    additional hardening and cleanup

                    better admin documentation

                    This is very much a work in progress, but I wanted to share early to get feedback from the Cloudron community, especially on:

                    the installation flow

                    the manual post-install approach

                    the overall package architecture

                    Any feedback is welcome ๐Ÿ‘

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                    • C Offline
                      C Offline
                      charlesnw
                      wrote last edited by
                      #12

                      Awesome! Would love to help with SSO. Any pointers where to start for hacking on that?

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