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Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. PeerTube
  3. PeerTube Views stop count after 3.0 update

PeerTube Views stop count after 3.0 update

Scheduled Pinned Locked Moved PeerTube
10 Posts 3 Posters 1.8k Views 3 Watching
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  • K Offline
    K Offline
    KingMida
    wrote on last edited by
    #1

    Hi, first of all I LOVE CLOUDRON!!!
    So i have installed the latest versione as upgrade of the main releas peertube 2.4, and after that all was fine but the views count stop working i get on all video 0 views 😞

    Any one have the same problem. Any help ?
    my site is www.peertube.it main italian portal of that script!

    girishG 1 Reply Last reply
    0
    • K KingMida

      Hi, first of all I LOVE CLOUDRON!!!
      So i have installed the latest versione as upgrade of the main releas peertube 2.4, and after that all was fine but the views count stop working i get on all video 0 views 😞

      Any one have the same problem. Any help ?
      my site is www.peertube.it main italian portal of that script!

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #2

      @kingmida Per https://github.com/Chocobozzz/PeerTube/issues/3511,

      "Are you using any external proxy (e.g. load balancer or CDN)? If you check Admin > System > Debug, do you see your own public IP address?

      Also check Admin > System > Jobs and filter by "video-views" and completed/failed/waiting/delayed and report what you see."

      FWIW, in our peertube video count does seem to be working fine.

      Also, per https://github.com/Chocobozzz/PeerTube/issues/3548, video count is only updated once a hour.

      K 1 Reply Last reply
      0
      • girishG girish

        @kingmida Per https://github.com/Chocobozzz/PeerTube/issues/3511,

        "Are you using any external proxy (e.g. load balancer or CDN)? If you check Admin > System > Debug, do you see your own public IP address?

        Also check Admin > System > Jobs and filter by "video-views" and completed/failed/waiting/delayed and report what you see."

        FWIW, in our peertube video count does seem to be working fine.

        Also, per https://github.com/Chocobozzz/PeerTube/issues/3548, video count is only updated once a hour.

        K Offline
        K Offline
        KingMida
        wrote on last edited by
        #3

        @girish said in PeerTube Views stop count after 3.0 update:

        FWIW

        Hi girish, thanks to your answer!

        I checked the Admin > System > Debug, and i see my own public IP address correctly!

        Admin > System > Jobs and filter by "video-views" in that area i see that:
        Schermata 2021-01-16 alle 01.22.39.png

        something wrong? Why some of them are on "delayed" status?

        girishG 1 Reply Last reply
        0
        • K KingMida

          @girish said in PeerTube Views stop count after 3.0 update:

          FWIW

          Hi girish, thanks to your answer!

          I checked the Admin > System > Debug, and i see my own public IP address correctly!

          Admin > System > Jobs and filter by "video-views" in that area i see that:
          Schermata 2021-01-16 alle 01.22.39.png

          something wrong? Why some of them are on "delayed" status?

          girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #4

          @kingmida yeah, I think that's the issue. If you click on the items, does it say anything? The hit count job is delayed for some reason.

          K 1 Reply Last reply
          0
          • girishG girish

            @kingmida yeah, I think that's the issue. If you click on the items, does it say anything? The hit count job is delayed for some reason.

            K Offline
            K Offline
            KingMida
            wrote on last edited by
            #5

            @girish
            if i click on the line of the delayed items i get that:

            Schermata 2021-01-16 alle 09.54.23.png

            nothing useful here i try to reboot server, i hope that solve the problem

            1 Reply Last reply
            0
            • girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #6

              https://github.com/Chocobozzz/PeerTube/issues/3149 has a similar screenshot. Can you check if you have space on your server?

              K 1 Reply Last reply
              0
              • ? Offline
                ? Offline
                A Former User
                wrote on last edited by A Former User
                #7

                @girish
                Please move this issue to:-
                https://forum.cloudron.io/category/91/peertube

                otherwise, what's the point of this forum's Apps section?

                1 Reply Last reply
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                • girishG girish

                  https://github.com/Chocobozzz/PeerTube/issues/3149 has a similar screenshot. Can you check if you have space on your server?

                  K Offline
                  K Offline
                  KingMida
                  wrote on last edited by
                  #8

                  @girish after reboot something start counting back!
                  i have 3 TB free space

                  girishG 1 Reply Last reply
                  0
                  • K KingMida

                    @girish after reboot something start counting back!
                    i have 3 TB free space

                    girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by
                    #9

                    @kingmida Ah good to know. Maybe we should report the issue upstream if it resurfaces.

                    K 1 Reply Last reply
                    0
                    • girishG girish

                      @kingmida Ah good to know. Maybe we should report the issue upstream if it resurfaces.

                      K Offline
                      K Offline
                      KingMida
                      wrote on last edited by
                      #10

                      @girish yes i will do! thanks for support !

                      1 Reply Last reply
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