Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content
  • Categories
  • Recent
  • Tags
  • Popular
  • Bookmarks
  • Search
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse
Brand Logo

Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Support
  3. DKIM and DMARC for built-in outgoing mail

DKIM and DMARC for built-in outgoing mail

Scheduled Pinned Locked Moved Solved Support
email
29 Posts 8 Posters 4.8k Views 9 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • C Offline
    C Offline
    clouddaz
    wrote on last edited by girish
    #1

    Outgoing mail from the built in email solution does not have a DKIM signature or a DMARC signature.
    Is this possible to enable or configure?

    1 Reply Last reply
    0
    • girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #2

      @clouddaz Outbound mails should already have DKIM signature. Can you send a test mail to https://www.mail-tester.com/ and send us the report?

      1 Reply Last reply
      0
      • girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #3

        Also, Email -> Status. Are all the check marks green?

        C 1 Reply Last reply
        0
        • girishG girish

          Also, Email -> Status. Are all the check marks green?

          C Offline
          C Offline
          clouddaz
          wrote on last edited by
          #4

          @girish, yes they are all green.

          1 Reply Last reply
          0
          • girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #5

            @clouddaz If you can send a test mail to test@cloudron.io (you can do this from email -> status -> send test mail), I can inspect the headers.

            1 Reply Last reply
            0
            • C Offline
              C Offline
              clouddaz
              wrote on last edited by
              #6

              I've just sent it, but don't be surprised if it turns up in your spam folder. Thanks in advance for checking.

              1 Reply Last reply
              0
              • C Offline
                C Offline
                clouddaz
                wrote on last edited by
                #7

                And I just noticed:

                Feb 14 01:02:24 [INFO] [-] [core] [outbound] Sending email as a transaction
                Feb 14 01:02:24 [NOTICE] [-] [dkim_sign] skipped: no private key for lily.dmnw.net
                Feb 14 01:02:24 [INFO] [-] [core] [outbound] Processing delivery for domain: cloudron.io
                Feb 14 01:02:24 EACCES: permission denied, open '/app/haraka-config/config/dkim/lily.dmnw.net/private'
                
                1 Reply Last reply
                0
                • girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #8

                  @clouddaz That does indeed seem like the problem.

                  On the server: Go to the directory /home/yellowtent/boxdata/mail/dkim/<domain>. It should have the public/private DKIM keys. Are they present? If they are present, then chown -R yellowtent:yellowtent /home/yellowtent/boxdata/mail/dkim and then go to services -> mail and restart it.

                  If they are not present, let me know, we have to see why they are not present (they are created at domain addition time).

                  1 Reply Last reply
                  1
                  • C Offline
                    C Offline
                    clouddaz
                    wrote on last edited by
                    #9

                    Yes both DKIM keys are present. chown and mail restart were completed but still no DKIM or DMARC signing. This is the first domain (hostname) not a subsequent added domain, if that helps.

                    1 Reply Last reply
                    0
                    • girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #10

                      @clouddaz Can you give us SSH access so I can debug the issue? Support -> Enable Remote support. Thanks!

                      1 Reply Last reply
                      0
                      • subvenS Offline
                        subvenS Offline
                        subven
                        wrote on last edited by
                        #11

                        I have the same issue on my cloudron (standard plan). All checkmarks at SMTP Status are green. I use Mailjet (free account) at the moment to get around this issue.

                        2019-02-26T21:12:32.000Z EACCES: permission denied, open '/app/haraka-config/config/dkim/*****.******/private'
                        2019-02-26T21:12:32.000Z [NOTICE] [-] [dkim_sign] skipped: no private key for *****.******
                        
                        cloudron@h2812623:/home/yellowtent/boxdata/mail/dkim/*****.******$ ll
                        total 20
                        drwxr-xr-x 2 yellowtent yellowtent 4096 Jan  9 07:29 ./
                        drwxr-xr-x 3 yellowtent yellowtent 4096 Dez  8 23:13 ../
                        -rw------- 1 yellowtent yellowtent  891 Dez  8 23:13 private
                        -rw-r--r-- 1 yellowtent yellowtent  272 Dez  8 23:13 public
                        -rw-r--r-- 1 yellowtent yellowtent    8 Dez  8 23:13 selector
                        

                        @girish please let us know if you figure out what causes this behavior.

                        1 Reply Last reply
                        0
                        • subvenS Offline
                          subvenS Offline
                          subven
                          wrote on last edited by
                          #12

                          I noticed that some folders maybe have wrong permissions. "cloudron" is the user I used to install Cloudron (with sudo) on the server.
                          2019-02-28 22_24_43-root@h2812623_ _home_yellowtent_boxdata_mail.png
                          Most of the folders/files under /home/yellowtent are owned by yellowtent, some by root and a small percentage is owned by cloudron. Could this result in the error we see?

                          1 Reply Last reply
                          0
                          • girishG Offline
                            girishG Offline
                            girish
                            Staff
                            wrote on last edited by
                            #13

                            This is fixed in 3.5.4 now.

                            1 Reply Last reply
                            1
                            • R Offline
                              R Offline
                              ruben
                              wrote on last edited by
                              #14

                              I experienced the same issue today on a fresh new installation v4.0.0:

                              2019-05-10T11:54:20.000Z [INFO] [-] [core] [outbound] Sending email as a transaction
                              2019-05-10T11:54:20.000Z EACCES: permission denied, open '/app/haraka-config/config/dkim/mydomain.net/private'
                              2019-05-10T11:54:20.000Z [NOTICE] [-] [dkim_sign] skipped: no private key for mydomain.net
                              2019-05-10T11:54:20.000Z [INFO] [-] [core] [outbound] Processing delivery for domain: mail-tester.com
                              

                              so it seems that this bug is still out there...

                              murgeroM subvenS 2 Replies Last reply
                              1
                              • R ruben

                                I experienced the same issue today on a fresh new installation v4.0.0:

                                2019-05-10T11:54:20.000Z [INFO] [-] [core] [outbound] Sending email as a transaction
                                2019-05-10T11:54:20.000Z EACCES: permission denied, open '/app/haraka-config/config/dkim/mydomain.net/private'
                                2019-05-10T11:54:20.000Z [NOTICE] [-] [dkim_sign] skipped: no private key for mydomain.net
                                2019-05-10T11:54:20.000Z [INFO] [-] [core] [outbound] Processing delivery for domain: mail-tester.com
                                

                                so it seems that this bug is still out there...

                                murgeroM Offline
                                murgeroM Offline
                                murgero
                                App Dev
                                wrote on last edited by
                                #15

                                @ruben 4.0.0 is out? how do I install? my cloudron checks for updates but says it's up to date??

                                R 1 Reply Last reply
                                0
                                • R ruben

                                  I experienced the same issue today on a fresh new installation v4.0.0:

                                  2019-05-10T11:54:20.000Z [INFO] [-] [core] [outbound] Sending email as a transaction
                                  2019-05-10T11:54:20.000Z EACCES: permission denied, open '/app/haraka-config/config/dkim/mydomain.net/private'
                                  2019-05-10T11:54:20.000Z [NOTICE] [-] [dkim_sign] skipped: no private key for mydomain.net
                                  2019-05-10T11:54:20.000Z [INFO] [-] [core] [outbound] Processing delivery for domain: mail-tester.com
                                  

                                  so it seems that this bug is still out there...

                                  subvenS Offline
                                  subvenS Offline
                                  subven
                                  wrote on last edited by
                                  #16

                                  @ruben did you checked if the file exists? What are the file permissions/owner/group? Does the file contains a certificate? With cloudron 4.X.X you have the ability to re-setup DNS (maybe this fixes the issue?). What about renewing all certs (--> Domain)?

                                  @murgero cloudron is at v4.0.3 at the moment. Do you use a custom hoster image? I'm on a netcup image and the message popped up today. You're off topic by the way...

                                  murgeroM 1 Reply Last reply
                                  0
                                  • subvenS subven

                                    @ruben did you checked if the file exists? What are the file permissions/owner/group? Does the file contains a certificate? With cloudron 4.X.X you have the ability to re-setup DNS (maybe this fixes the issue?). What about renewing all certs (--> Domain)?

                                    @murgero cloudron is at v4.0.3 at the moment. Do you use a custom hoster image? I'm on a netcup image and the message popped up today. You're off topic by the way...

                                    murgeroM Offline
                                    murgeroM Offline
                                    murgero
                                    App Dev
                                    wrote on last edited by
                                    #17
                                    This post is deleted!
                                    1 Reply Last reply
                                    0
                                    • murgeroM murgero

                                      @ruben 4.0.0 is out? how do I install? my cloudron checks for updates but says it's up to date??

                                      R Offline
                                      R Offline
                                      ruben
                                      wrote on last edited by
                                      #18

                                      @subven yes, the file exists. These are the permissions:

                                      drwxr-xr-x 2 yellowtent yellowtent 4096 May 10 10:33 ./
                                      drwxr-xr-x 4 yellowtent yellowtent 4096 May 10 11:27 ../
                                      -rw------- 1 yellowtent yellowtent  887 May 10 10:33 private
                                      -rw-r--r-- 1 yellowtent yellowtent  272 May 10 10:33 public
                                      -rw-r--r-- 1 yellowtent yellowtent    8 May 10 10:33 selector
                                      

                                      The DKIM-signing works after a chmod 777 private but I don't think that 's a sustainable solution.

                                      The 'renew all certs'-button does not seem te renew my certificates.
                                      My DNS-setup is 'wildcard', so I don't think it 's possible to re-setup dns?

                                      I just added an extra domain (with cloudron 4.0.3) and it results in the same permissions:

                                      drwxr-xr-x 2 yellowtent yellowtent 4096 May 17 06:54 ./
                                      drwxr-xr-x 5 yellowtent yellowtent 4096 May 17 06:54 ../
                                      -rw------- 1 yellowtent yellowtent  887 May 17 06:54 private
                                      -rw-r--r-- 1 yellowtent yellowtent  272 May 17 06:54 public
                                      -rw-r--r-- 1 yellowtent yellowtent    8 May 17 06:54 selector
                                      
                                      1 Reply Last reply
                                      0
                                      • girishG Offline
                                        girishG Offline
                                        girish
                                        Staff
                                        wrote on last edited by
                                        #19

                                        @clouddaz @ruben @subven Any of you still facing this issue? I would love to get to the bottom of this since I thought this got fixed, but clearly hasn't.

                                        R 1 Reply Last reply
                                        0
                                        • D Offline
                                          D Offline
                                          doomilation
                                          wrote on last edited by
                                          #20

                                          @girish Hi, I can confirm that this issue is still there with 2 domains.
                                          Unfortunately I didn't check after a fresh install and just 1 domain.

                                          1 Reply Last reply
                                          0
                                          Reply
                                          • Reply as topic
                                          Log in to reply
                                          • Oldest to Newest
                                          • Newest to Oldest
                                          • Most Votes


                                          • Login

                                          • Don't have an account? Register

                                          • Login or register to search.
                                          • First post
                                            Last post
                                          0
                                          • Categories
                                          • Recent
                                          • Tags
                                          • Popular
                                          • Bookmarks
                                          • Search