Cannot connect with TSL/SSL
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@ianhyzy I'm guessing your 'mail' mx is the cloudron one and that ALL email settings are enabled and GREEN for the domain you use for your FreshScout?
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@girish I've copied the info from the screenshot here (Freescout and cloudron are on the same machine; mailgun is configured as the outbound SMTP provider in Cloudron settings; there are two mail-enabled domains) but I'm getting an error about the port being closed:
Could this be my firewall/ISP or did I misconfigure something?
@ianhyzy said in Cannot connect with TSL/SSL:
Could this be my firewall/ISP or did I misconfigure something?
Yes, most likely. Is port 587 open in your firewall ? Also, if this server is at home, do you have loopback NAT working on your router?
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wrote on May 25, 2021, 5:48 PM last edited by
@ianhyzy Your SMTP outbound is set as RELAY not as DIRECT this is something I was wondering because normally Cloudron should sety this automatically at installation time if your SMTP status is set. It seems to me that it might means you've set an outbound SMTP service on this domain and you now try to use the direct settings.
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@ianhyzy Your SMTP outbound is set as RELAY not as DIRECT this is something I was wondering because normally Cloudron should sety this automatically at installation time if your SMTP status is set. It seems to me that it might means you've set an outbound SMTP service on this domain and you now try to use the direct settings.
wrote on May 25, 2021, 5:50 PM last edited by ianhyzy May 25, 2021, 5:52 PM@micmc yeah I have mailgun set as the outbound SMTP server, but I get similar errors when I try to use mailgun directly. I would screenshot the error but it's a stack trace that takes up the whole screen
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@ianhyzy said in Cannot connect with TSL/SSL:
Could this be my firewall/ISP or did I misconfigure something?
Yes, most likely. Is port 587 open in your firewall ? Also, if this server is at home, do you have loopback NAT working on your router?
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@micmc yeah I have mailgun set as the outbound SMTP server, but I get similar errors when I try to use mailgun directly. I would screenshot the error but it's a stack trace that takes up the whole screen
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@ianhyzy said in Cannot connect with TSL/SSL:
Could this be my firewall/ISP or did I misconfigure something?
Yes, most likely. Is port 587 open in your firewall ? Also, if this server is at home, do you have loopback NAT working on your router?
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@ianhyzy said in Cannot connect with TSL/SSL:
Could this be my firewall/ISP or did I misconfigure something?
Yes, most likely. Is port 587 open in your firewall ? Also, if this server is at home, do you have loopback NAT working on your router?
wrote on May 25, 2021, 6:02 PM last edited by@girish He'd set mailgun as his default SMTP relay on the outbound mail for the domain, but apparently the app installed with default SMTP assumption?
Will apps install with the SMTP relay set on domain's outbound mail, or it will they still assume the default settings, even if a relay is set before apps installation?
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@girish I use a Unifi UDM-PRO at home and from what I can tell hairpin / NAT Loopback is enabled by default, and I don't recall ever disabling it
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@ianhyzy of course I tried Mailgun again and it seems to have worked - I must have had something off earlier. It seems to be taking the inbox a little longer than I thought to receive messages but they are coming in.