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Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. App Wishlist
  3. Chatwoot - Simple and elegant live chat software

Chatwoot - Simple and elegant live chat software

Scheduled Pinned Locked Moved Solved App Wishlist
49 Posts 11 Posters 9.1k Views 14 Watching
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  • sojan_officialS sojan_official

    thanks for the message @girish .

    I have gotten my cloudron instance up and will be working on packing chatwoot over this weekend.
    will keep you guys posted.

    A Offline
    A Offline
    andirahmat
    wrote on last edited by
    #8

    @sojan_official Hi. Any update on this?

    jdaviescoatesJ 1 Reply Last reply
    1
    • A andirahmat

      @sojan_official Hi. Any update on this?

      jdaviescoatesJ Offline
      jdaviescoatesJ Offline
      jdaviescoates
      wrote on last edited by
      #9

      @andirahmat I've just created an issue on GitHub to remind @sojan_official about this 😉

      https://github.com/chatwoot/chatwoot/issues/1989

      I use Cloudron with Gandi & Hetzner

      1 Reply Last reply
      1
      • sojan_officialS Offline
        sojan_officialS Offline
        sojan_official
        wrote on last edited by
        #10

        Apologies for losing track on this one. We will get this prioritized !!!

        @jdaviescoates Thanks for the reminder.

        jdaviescoatesJ girishG timconsidineT 3 Replies Last reply
        3
        • sojan_officialS sojan_official

          Apologies for losing track on this one. We will get this prioritized !!!

          @jdaviescoates Thanks for the reminder.

          jdaviescoatesJ Offline
          jdaviescoatesJ Offline
          jdaviescoates
          wrote on last edited by
          #11

          @sojan_official you're very welcome! thanks for all your great work 🙂

          I use Cloudron with Gandi & Hetzner

          1 Reply Last reply
          1
          • sojan_officialS sojan_official

            Apologies for losing track on this one. We will get this prioritized !!!

            @jdaviescoates Thanks for the reminder.

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #12

            @sojan_official I saw you guys joined YC. Congrats! And let us know if you need any help about the package.

            1 Reply Last reply
            2
            • sojan_officialS sojan_official

              Apologies for losing track on this one. We will get this prioritized !!!

              @jdaviescoates Thanks for the reminder.

              timconsidineT Offline
              timconsidineT Offline
              timconsidine
              App Dev
              wrote on last edited by
              #13

              @sojan_official I hope this is not a nuisance question, just checking in on the status of chatwoot for Cloudron appstore.

              [Side note : I had a bash at installing self-hosted docker on a separate VPS but ran into couple issues. But didn't take notes, so can't recall clearly what. Sorry, I'm an idiot. I thought the Cloudron release might solve the issue.]

              1 Reply Last reply
              2
              • sojan_officialS Offline
                sojan_officialS Offline
                sojan_official
                wrote on last edited by
                #14

                Thanks a lot for the patience 😅 . We have some work happening on this at the moment. Please feel free to take a look at https://github.com/chatwoot/cloudron-chatwoot

                timconsidineT 2 Replies Last reply
                3
                • sojan_officialS sojan_official

                  Thanks a lot for the patience 😅 . We have some work happening on this at the moment. Please feel free to take a look at https://github.com/chatwoot/cloudron-chatwoot

                  timconsidineT Offline
                  timconsidineT Offline
                  timconsidine
                  App Dev
                  wrote on last edited by
                  #15

                  @sojan_official hey, no problem, very grateful for your time.

                  I will look at this very shortly, many thanks.

                  1 Reply Last reply
                  1
                  • v_shnuV Offline
                    v_shnuV Offline
                    v_shnu
                    wrote on last edited by
                    #16

                    @girish Could you please take a look and provide some early feedback? What are the next steps to get this published to Cloudron app store ?

                    ref: https://github.com/chatwoot/cloudron-chatwoot

                    v_shnuV 1 Reply Last reply
                    1
                    • sojan_officialS sojan_official

                      Thanks a lot for the patience 😅 . We have some work happening on this at the moment. Please feel free to take a look at https://github.com/chatwoot/cloudron-chatwoot

                      timconsidineT Offline
                      timconsidineT Offline
                      timconsidine
                      App Dev
                      wrote on last edited by
                      #17

                      @sojan_official thank you again, and some feedback.

                      Build runs very smoothly.
                      Installs to cloudron via CLI but stuck on "Wait for Health Check".
                      App stuck in "Starting ..."
                      I'm trying to diagnose, but thought I would report it.
                      Maybe someone can see cause more quickly than I can.

                      timconsidineT 1 Reply Last reply
                      1
                      • timconsidineT timconsidine

                        @sojan_official thank you again, and some feedback.

                        Build runs very smoothly.
                        Installs to cloudron via CLI but stuck on "Wait for Health Check".
                        App stuck in "Starting ..."
                        I'm trying to diagnose, but thought I would report it.
                        Maybe someone can see cause more quickly than I can.

                        timconsidineT Offline
                        timconsidineT Offline
                        timconsidine
                        App Dev
                        wrote on last edited by
                        #18

                        @timconsidine looking at logs, I don't understand all messages, but couple things I notice below.
                        Could be red-herrings, hope they're not a wild goose chase.

                        1. host name is not the app url
                        box:shell reload spawn: /usr/bin/sudo -S /home/yellowtent/box/src/scripts/restartservice.sh nginx
                        box:shell reload (stdout): sudo: unable to resolve host ssdnodes-612cb793ae148: Name or service not known
                        
                        1. keybase
                        /gems/ruby/3.0.0/gems/railties-6.1.4/lib/rails/application.rb:603:in `validate_secret_key_base': Missing `secret_key_base` for 'production' environment, set this string with `bin/rails credentials:edit` (ArgumentError)
                        
                        pid=67 tid=4kf WARN: ArgumentError: Missing `secret_key_base` for 'production' environment, set this string with `bin/rails credentials:edit`
                        
                        timconsidineT 1 Reply Last reply
                        1
                        • timconsidineT timconsidine

                          @timconsidine looking at logs, I don't understand all messages, but couple things I notice below.
                          Could be red-herrings, hope they're not a wild goose chase.

                          1. host name is not the app url
                          box:shell reload spawn: /usr/bin/sudo -S /home/yellowtent/box/src/scripts/restartservice.sh nginx
                          box:shell reload (stdout): sudo: unable to resolve host ssdnodes-612cb793ae148: Name or service not known
                          
                          1. keybase
                          /gems/ruby/3.0.0/gems/railties-6.1.4/lib/rails/application.rb:603:in `validate_secret_key_base': Missing `secret_key_base` for 'production' environment, set this string with `bin/rails credentials:edit` (ArgumentError)
                          
                          pid=67 tid=4kf WARN: ArgumentError: Missing `secret_key_base` for 'production' environment, set this string with `bin/rails credentials:edit`
                          
                          timconsidineT Offline
                          timconsidineT Offline
                          timconsidine
                          App Dev
                          wrote on last edited by
                          #19

                          @timconsidine I just tried installing 2 other custom apps in order to test my general setup

                          First one (focalboard) went through fine and is running.

                          2nd one (papercups) : also failed with host name issue.
                          But I packaged papercups myself and I don't really have any experience in this.

                          Investigating further ...

                          1 Reply Last reply
                          1
                          • v_shnuV Offline
                            v_shnuV Offline
                            v_shnu
                            wrote on last edited by
                            #20

                            @timconsidine Could you please pull the latest changes and try again?

                            timconsidineT 2 Replies Last reply
                            2
                            • v_shnuV v_shnu

                              @timconsidine Could you please pull the latest changes and try again?

                              timconsidineT Offline
                              timconsidineT Offline
                              timconsidine
                              App Dev
                              wrote on last edited by
                              #21

                              @v_shnu will do later today, thank you

                              1 Reply Last reply
                              2
                              • v_shnuV v_shnu

                                @timconsidine Could you please pull the latest changes and try again?

                                timconsidineT Offline
                                timconsidineT Offline
                                timconsidine
                                App Dev
                                wrote on last edited by
                                #22

                                @v_shnu
                                Builds fine
                                But cloudron install --image xxxx gives me :

                                Failed to install app: 500 message: ER_TRUNCATED_WRONG_VALUE_FOR_FIELD: Incorrect string value: '\xF0\x9F\x94\xA5\xF0\x9F...' for column 'manifestJson' at row 1
                                

                                Seems to be some encoding issue but can't track it down
                                Looking further ...

                                timconsidineT 1 Reply Last reply
                                1
                                • timconsidineT timconsidine

                                  @v_shnu
                                  Builds fine
                                  But cloudron install --image xxxx gives me :

                                  Failed to install app: 500 message: ER_TRUNCATED_WRONG_VALUE_FOR_FIELD: Incorrect string value: '\xF0\x9F\x94\xA5\xF0\x9F...' for column 'manifestJson' at row 1
                                  

                                  Seems to be some encoding issue but can't track it down
                                  Looking further ...

                                  timconsidineT Offline
                                  timconsidineT Offline
                                  timconsidine
                                  App Dev
                                  wrote on last edited by
                                  #23

                                  I think it was inclusion of emojis in CloudronManifest.json
                                  Removed them and it installs
                                  And .... I get "app installed". 🍾
                                  Thank you
                                  Now going to test it out

                                  1 Reply Last reply
                                  2
                                  • v_shnuV Offline
                                    v_shnuV Offline
                                    v_shnu
                                    wrote on last edited by
                                    #24

                                    @timconsidine Sorry about that. Forgot to push that change 😅

                                    timconsidineT 2 Replies Last reply
                                    0
                                    • v_shnuV v_shnu

                                      @timconsidine Sorry about that. Forgot to push that change 😅

                                      timconsidineT Offline
                                      timconsidineT Offline
                                      timconsidine
                                      App Dev
                                      wrote on last edited by
                                      #25

                                      @v_shnu No problem !

                                      1 Reply Last reply
                                      0
                                      • v_shnuV v_shnu

                                        @timconsidine Sorry about that. Forgot to push that change 😅

                                        timconsidineT Offline
                                        timconsidineT Offline
                                        timconsidine
                                        App Dev
                                        wrote on last edited by timconsidine
                                        #26

                                        @v_shnu app installs nicely now
                                        I can run it and set it up in the app webpage.
                                        But strangely I notice that the .env file in /app/data gets reset to default values after re-starting the app.
                                        The changes are saved when I edit the file and save.
                                        But then restarting the app resets the .env to default values (mostly blank).
                                        Presumably this is not correct ?

                                        Although some settings in the app persist, so some db integration working

                                        timconsidineT 1 Reply Last reply
                                        1
                                        • timconsidineT timconsidine

                                          @v_shnu app installs nicely now
                                          I can run it and set it up in the app webpage.
                                          But strangely I notice that the .env file in /app/data gets reset to default values after re-starting the app.
                                          The changes are saved when I edit the file and save.
                                          But then restarting the app resets the .env to default values (mostly blank).
                                          Presumably this is not correct ?

                                          Although some settings in the app persist, so some db integration working

                                          timconsidineT Offline
                                          timconsidineT Offline
                                          timconsidine
                                          App Dev
                                          wrote on last edited by timconsidine
                                          #27

                                          I think the reset of .env to defaults is because in the start.sh script there is this line

                                          cp /app/.env.example /app/data/.env
                                          

                                          Ideally this should be on a run once basis

                                          so I adapted the start.sh by checking for .env existence

                                          if [[ ! -f "/app/data/.env" ]]; then
                                                  cp /app/.env.example /app/data/.env
                                          fi
                                          

                                          Let's see if that works.

                                          timconsidineT v_shnuV 3 Replies Last reply
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