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Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Kutt
  3. Kutt admin account does not show admin actions section

Kutt admin account does not show admin actions section

Scheduled Pinned Locked Moved Kutt
14 Posts 6 Posters 3.2k Views 6 Watching
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  • A A7Cloud

    I followed the instruction, edit the env file with email address input for admin account. After logged in with admin email, no admin section shows. Tried re-install/restart the apps multiple times.

    Can someone please help me? I have annually subscription with Cloudron, but sent email to support@cloudron.io two times, waiting for days, no response.

    girishG Offline
    girishG Offline
    girish
    Staff
    wrote on last edited by
    #3

    @a7cloud https://docs.cloudron.io/apps/kutt/#admin (on a side note, I too sent you a mail separate from @nebulon with this link)

    1 Reply Last reply
    0
    • girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #4

      @A7Cloud I can atleast see that outlook is accepting the emails from us. It would be quite strange if you sent us the email and it rejected our response as spam... IMO, there is no bigger indicator that a message is not spam if the originator sent the mail!

      Mar 20 10:33:25 [INFO] [576F3B0C-EF68-4700-A6FC-FA5F13831214.1.1] [outbound] Attempting to deliver to: 104.47.56.110:25 (0) (4)
      Mar 20 10:33:25 [INFO] [-] [core] [outbound] [outbound::25:104.47.56.110:undefined:50] dispense() clients=1 available=0
      Mar 20 10:33:25 [INFO] [-] [core] [outbound] acquired socket 6AEBE727-16CB-4343-B160-5972DB20F342 for outbound::25:104.47.56.110:undefined:50
      Mar 20 10:33:25 [INFO] [576F3B0C-EF68-4700-A6FC-FA5F13831214.1.1] [outbound] secured verified=true cipher=ECDHE-RSA-AES256-GCM-SHA384 version=TLSv1.2 cn=mail.protection.outlook.com organization="Microsoft Corporation" issuer="DigiCert Inc" expires="Feb 5 23:59:59 2022 GMT" fingerprint=5D:44:0E:75:FE:29:C4:D5:A2:23:31:4B:B0:EC:1D:CB:EB:1A:09:03
      Mar 20 10:33:26 [NOTICE] [576F3B0C-EF68-4700-A6FC-FA5F13831214.1.1] [outbound] delivered file=1616261604867_1616261604867_0_159_YkPDxz_6371_598f8eb7b100 domain=xxx.com host=xxxx-com.mail.protection.outlook.com ip=104.47.56.110 port=25 mode=SMTP tls=Y auth=N response="<fdaf1d92-b721-3da2-5030-8ba23f0a6433@cloudron.io> [InternalId=24000277252643, Hostname=BN6PR15MB1874.namprd15.prod.outlook.com] 10106 bytes in 0.169, 58.199 KB/sec Queued mail for delivery" delay=2.023 fails=0 rcpts=1/0/0
      
      A 1 Reply Last reply
      0
      • girishG girish

        @A7Cloud I can atleast see that outlook is accepting the emails from us. It would be quite strange if you sent us the email and it rejected our response as spam... IMO, there is no bigger indicator that a message is not spam if the originator sent the mail!

        Mar 20 10:33:25 [INFO] [576F3B0C-EF68-4700-A6FC-FA5F13831214.1.1] [outbound] Attempting to deliver to: 104.47.56.110:25 (0) (4)
        Mar 20 10:33:25 [INFO] [-] [core] [outbound] [outbound::25:104.47.56.110:undefined:50] dispense() clients=1 available=0
        Mar 20 10:33:25 [INFO] [-] [core] [outbound] acquired socket 6AEBE727-16CB-4343-B160-5972DB20F342 for outbound::25:104.47.56.110:undefined:50
        Mar 20 10:33:25 [INFO] [576F3B0C-EF68-4700-A6FC-FA5F13831214.1.1] [outbound] secured verified=true cipher=ECDHE-RSA-AES256-GCM-SHA384 version=TLSv1.2 cn=mail.protection.outlook.com organization="Microsoft Corporation" issuer="DigiCert Inc" expires="Feb 5 23:59:59 2022 GMT" fingerprint=5D:44:0E:75:FE:29:C4:D5:A2:23:31:4B:B0:EC:1D:CB:EB:1A:09:03
        Mar 20 10:33:26 [NOTICE] [576F3B0C-EF68-4700-A6FC-FA5F13831214.1.1] [outbound] delivered file=1616261604867_1616261604867_0_159_YkPDxz_6371_598f8eb7b100 domain=xxx.com host=xxxx-com.mail.protection.outlook.com ip=104.47.56.110 port=25 mode=SMTP tls=Y auth=N response="<fdaf1d92-b721-3da2-5030-8ba23f0a6433@cloudron.io> [InternalId=24000277252643, Hostname=BN6PR15MB1874.namprd15.prod.outlook.com] 10106 bytes in 0.169, 58.199 KB/sec Queued mail for delivery" delay=2.023 fails=0 rcpts=1/0/0
        
        A Offline
        A Offline
        A7Cloud
        wrote on last edited by A7Cloud
        #5

        @girish
        Thanks for your support. I got email from you. The Kutt admin account after login, will have more options to setup on the site, for example: you can decide people need to register an account with Kutt before they can shorten their URL or not. That feature is just an example what an admin can select after logged in with admin email account. Now all are disappear. I can't find those functions anymore. A regular account or an admin account after login show the dashboard the same.
        Here is the home page after logged in
        807c9ede-aab4-41e6-82af-8a7f3ca4e5b6-image.png

        And here is the setting page:
        72457268-e7f7-4f87-ae93-52dccb7128cb-image.png

        23c0bf10-d69f-41a1-9af6-ad18cf1243d5-image.png

        Completely there is no advance features. Ah, there is no show all links check box like your link.

        1 Reply Last reply
        0
        • A Offline
          A Offline
          A7Cloud
          wrote on last edited by
          #6

          Here is the admin actions on setting page I talked about

          aaef6417-be6b-4c33-ac6e-d7b9bc2c61a8-image.png

          girishG 1 Reply Last reply
          0
          • A A7Cloud

            Here is the admin actions on setting page I talked about

            aaef6417-be6b-4c33-ac6e-d7b9bc2c61a8-image.png

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #7

            @a7cloud Just to double check - did you restart the app? Also, maybe you can try to logout and login? Thanks.

            A 1 Reply Last reply
            0
            • girishG girish

              @a7cloud Just to double check - did you restart the app? Also, maybe you can try to logout and login? Thanks.

              A Offline
              A Offline
              A7Cloud
              wrote on last edited by
              #8

              @girish Yes. As I wrote in my email to support. I tried many times, many ways:
              1/ Restarted the app multiple times
              2/ Stopped the app, then started
              3/ Uninstalled the app then reinstalled

              The only thing I did not do is reinstall cloudron again, which I can't because there are some production apps in place.

              luckowL girishG 2 Replies Last reply
              0
              • A A7Cloud

                @girish Yes. As I wrote in my email to support. I tried many times, many ways:
                1/ Restarted the app multiple times
                2/ Stopped the app, then started
                3/ Uninstalled the app then reinstalled

                The only thing I did not do is reinstall cloudron again, which I can't because there are some production apps in place.

                luckowL Offline
                luckowL Offline
                luckow
                translator
                wrote on last edited by
                #9

                @a7cloud To be clear: The screenshots of your settings page are the advanced admin settings 🙂

                Pronouns: he/him | Primary language: German

                1 Reply Last reply
                0
                • A A7Cloud

                  @girish Yes. As I wrote in my email to support. I tried many times, many ways:
                  1/ Restarted the app multiple times
                  2/ Stopped the app, then started
                  3/ Uninstalled the app then reinstalled

                  The only thing I did not do is reinstall cloudron again, which I can't because there are some production apps in place.

                  girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by girish
                  #10

                  @a7cloud said in Kutt admin account does not show admin actions section:

                  The only thing I did not do is reinstall cloudron again, which I can't because there are some production apps in place.

                  Reinstalling Cloudron won't help. I think the issue is something else.

                  @a7cloud said in Kutt admin account does not show admin actions section:

                  Completely there is no advance features. Ah, there is no show all links check box like your link.

                  For the checkbox, can you send go to Support -> Enable Remote Access and drop us an email? I can look into why you are not able to see the check box.

                  As for the advanced features like managing users etc, I have never seen these. Can you tell me where you have seen this? Any screenshots or some wiki link? AFACT, this admin page that you are thinking of doesn't exist.

                  • https://github.com/thedevs-network/kutt/issues/157 is still open
                  • https://github.com/thedevs-network/kutt/issues/144#issuecomment-671333511 says there is no admin form
                  A 1 Reply Last reply
                  0
                  • girishG girish

                    @a7cloud said in Kutt admin account does not show admin actions section:

                    The only thing I did not do is reinstall cloudron again, which I can't because there are some production apps in place.

                    Reinstalling Cloudron won't help. I think the issue is something else.

                    @a7cloud said in Kutt admin account does not show admin actions section:

                    Completely there is no advance features. Ah, there is no show all links check box like your link.

                    For the checkbox, can you send go to Support -> Enable Remote Access and drop us an email? I can look into why you are not able to see the check box.

                    As for the advanced features like managing users etc, I have never seen these. Can you tell me where you have seen this? Any screenshots or some wiki link? AFACT, this admin page that you are thinking of doesn't exist.

                    • https://github.com/thedevs-network/kutt/issues/157 is still open
                    • https://github.com/thedevs-network/kutt/issues/144#issuecomment-671333511 says there is no admin form
                    A Offline
                    A Offline
                    A7Cloud
                    wrote on last edited by
                    #11

                    @girish Thank You for your support.

                    1 Reply Last reply
                    0
                    • S Offline
                      S Offline
                      samsls
                      wrote on last edited by
                      #12

                      Hi there!
                      I met the same experience.

                      • I modified env file
                        -check and recheck
                      • restart app
                        -log out and log in again
                        Without succes...
                        Do you remember what did you do to solve this problem?
                        Thanks in advance
                      jdaviescoatesJ 1 Reply Last reply
                      0
                      • S samsls

                        Hi there!
                        I met the same experience.

                        • I modified env file
                          -check and recheck
                        • restart app
                          -log out and log in again
                          Without succes...
                          Do you remember what did you do to solve this problem?
                          Thanks in advance
                        jdaviescoatesJ Offline
                        jdaviescoatesJ Offline
                        jdaviescoates
                        wrote on last edited by
                        #13

                        @samsls as it mentions in the docs:

                        Note that there is no separate admin section. When a user is admin, they can view all the links in the table in the front page. Look for the 'All links' checkbox.

                        I use Cloudron with Gandi & Hetzner

                        S 1 Reply Last reply
                        2
                        • jdaviescoatesJ jdaviescoates

                          @samsls as it mentions in the docs:

                          Note that there is no separate admin section. When a user is admin, they can view all the links in the table in the front page. Look for the 'All links' checkbox.

                          S Offline
                          S Offline
                          samsls
                          wrote on last edited by
                          #14

                          @jdaviescoates Thank you

                          1 Reply Last reply
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