zammad - user support/ticketing solution

[nebulon]

This is good news, so that makes it kind of viable to be packaged for Cloudron.

[jimcavoli]

Yeah, I think I'll pick this one back up once I'm done faffing about with OpenSlides. Especially with the NextCloud integration, but mostly just because I sort of hate osTicket's prevalence with a fiery passion. I find it to be way under-capable and over-used as a general rule, and I don't love that the interface is basically as it was circa like 2008 either. Zammad for the win, hopefully soon!

[jdaviescoates]

@jimcavoli said in zammad - user support/ticketing solution:

Yeah, I think I'll pick this one back up once I'm done faffing about with OpenSlides.

Afaik you've pretty much done OpenSlides now, right?

[jimcavoli]

@jdaviescoates Yep; done with OpenSlides on my end. Just waiting for it to get moved into the app store. I've got Loomio and Zammad up next.

[jdaviescoates]

@jimcavoli brilliant, thanks! Zammad and Loomio would both be fantastic to have on Cloudron!

[rorybyrne]

@jimcavoli said in zammad - user support/ticketing solution:

Loomio

Zammad would be amazing. As would this tool also https://www.chatwoot.com

[jdaviescoates]

@rorybyrne said in zammad - user support/ticketing solution:

his tool also https://www.chatwoot.com

Upvote that here:
https://forum.cloudron.io/post/5250

[jdaviescoates]

@jimcavoli said in zammad - user support/ticketing solution:

done with OpenSlides on my end. Just waiting for it to get moved into the app store. I've got Loomio and Zammad up next.

Looks like @girish is still trying to get OpenSlides sorted...

@jimcavoli is it Loomio or Zammad you've got planned next?

Thanks!

[jimcavoli]

@jdaviescoates Loomio has priority over Zammad to me. I've been made unfortunately busy by other forces in the world lately, but trying to decipher where past Jim left off, it does appear Loomio is ready other than perhaps being re-updated to latest and whatnot, but mostly is held up by the Cloudron team from the app store right now.

Hopefully I can get back to poking at Zammad shortly

[mtd-sales]

+1 for Zammad

[ricofix]

@mtd-sales Same here.

@jimcavoli Any word on a timeline for integration?

[simong]

+1 for Zammad

[syben]

+1 for Zammad

[simong]

Is there an option to sponsor this? I think this is one of the main missing apps on Cloudron.

[sponch]

+1 for zammad

[JLX89]

+1 on Zammad

[lilian]

+1 for zammad

[icegorilla]

+1 for Zammad

[girish]

Please use the upvote button in the top post. Commenting doesn't help in prioritizing.

[sponch]

any news on Zammad?