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  3. Upgraded Ubuntu now Cloudron broken

Upgraded Ubuntu now Cloudron broken

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ubuntu
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  • nebulonN nebulon

    Indeed Ubuntu 21.10 is not supported nor tested. So you have to essentially rebuild the server with a fresh Ubuntu 20 from the backups as described in https://docs.cloudron.io/backups/#restore-cloudron

    Where did you get this message to upgrade from? Since maybe we can disable such a notification then, to avoid this happening for other users.

    BrutalBirdieB Offline
    BrutalBirdieB Offline
    BrutalBirdie
    Partner
    wrote on last edited by BrutalBirdie
    #4

    @nebulon this should be a message in the shell when you login.
    But on my system I can't see such a message.

    Welcome to Ubuntu 20.04.2 LTS (GNU/Linux 5.4.0-94-generic x86_64)
    
     * Documentation:  https://help.ubuntu.com
     * Management:     https://landscape.canonical.com
     * Support:        https://ubuntu.com/advantage
    
      System information as of Fri 18 Feb 2022 06:03:19 PM CET
    
      System load:                      0.31
      Usage of /:                       26.3% of 905.78GB
      Memory usage:                     36%
      Swap usage:                       1%
      Processes:                        688
      Users logged in:                  0
      IPv4 address for br-d2a87ea82989: X
      IPv4 address for docker0:         X
      IPv4 address for enp8s0:          X
      IPv6 address for enp8s0:          X
    
      => There are 4 zombie processes.
    
    135 updates can be applied immediately.
    11 of these updates are standard security updates.
    To see these additional updates run: apt list --upgradable
    
    **********************************************************************
    
                            NOTE TO CLOUDRON ADMINS
                            -----------------------
    Please do not run apt upgrade manually as it will update packages that
    Cloudron relies on and may break your installation. Ubuntu security updates
    are automatically installed on this server every night.
    
    Read more at https://docs.cloudron.io/security/#os-updates
    
    For help and more information, visit https://forum.cloudron.io
    
    **********************************************************************
    *** System restart required ***
    Last login: Wed Feb  9 13:26:41 2022 from 84.177.215.21
    

    it should be somewhere in there, but not for me

    Like my work? Consider donating a drink. Cheers!

    matthewdykstraM 1 Reply Last reply
    0
    • BrutalBirdieB BrutalBirdie

      @nebulon this should be a message in the shell when you login.
      But on my system I can't see such a message.

      Welcome to Ubuntu 20.04.2 LTS (GNU/Linux 5.4.0-94-generic x86_64)
      
       * Documentation:  https://help.ubuntu.com
       * Management:     https://landscape.canonical.com
       * Support:        https://ubuntu.com/advantage
      
        System information as of Fri 18 Feb 2022 06:03:19 PM CET
      
        System load:                      0.31
        Usage of /:                       26.3% of 905.78GB
        Memory usage:                     36%
        Swap usage:                       1%
        Processes:                        688
        Users logged in:                  0
        IPv4 address for br-d2a87ea82989: X
        IPv4 address for docker0:         X
        IPv4 address for enp8s0:          X
        IPv6 address for enp8s0:          X
      
        => There are 4 zombie processes.
      
      135 updates can be applied immediately.
      11 of these updates are standard security updates.
      To see these additional updates run: apt list --upgradable
      
      **********************************************************************
      
                              NOTE TO CLOUDRON ADMINS
                              -----------------------
      Please do not run apt upgrade manually as it will update packages that
      Cloudron relies on and may break your installation. Ubuntu security updates
      are automatically installed on this server every night.
      
      Read more at https://docs.cloudron.io/security/#os-updates
      
      For help and more information, visit https://forum.cloudron.io
      
      **********************************************************************
      *** System restart required ***
      Last login: Wed Feb  9 13:26:41 2022 from 84.177.215.21
      

      it should be somewhere in there, but not for me

      matthewdykstraM Offline
      matthewdykstraM Offline
      matthewdykstra
      wrote on last edited by
      #5

      @BrutalBirdie I do get that message when I login in but this was on the desktop and so I upgraded to keep my server most secure.. I have been malwared before at work but now I cannot get into cloudron at all if you go to the server on the internal ip from the modem/router it says that nginx is up and running but how to I get it to point back to the cloudron?

      Find Out More
      https://social.mjsiebolt.com

      girishG 1 Reply Last reply
      0
      • matthewdykstraM matthewdykstra

        @BrutalBirdie I do get that message when I login in but this was on the desktop and so I upgraded to keep my server most secure.. I have been malwared before at work but now I cannot get into cloudron at all if you go to the server on the internal ip from the modem/router it says that nginx is up and running but how to I get it to point back to the cloudron?

        girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #6

        @matthewdykstra For future reference, we use Ubuntu 20.04 which is what is called an LTS (Long term support). The LTS releases are managed by Canonical (the company that makes ubuntu) and it gets security upgrades for 5 years or so. They backport all the security issues into LTS releases. Cloudron is already configured to receive and install these security updates automatically.

        Ubuntu has a 6 month release cycle (.04 and .10 denotes the months march and oct). Generally, you want to avoid the odd numbered releases since they are "unstable", So, 21.04/21.10 would not be very stable. The changes here are binary incompatible with the previous releases - this means that binaries on one release won't work in another.

        Now back to your situation. Do you have a backup from before the upgrade? If so, I would just start afresh with installing Cloudron and restoring from a backup. Note that when you install into a new VM, you have to adjust your router's port 80 and port 443 to forward to this new VM (I guess it must be already forwarding to the old VM).

        matthewdykstraM 1 Reply Last reply
        2
        • girishG girish

          @matthewdykstra For future reference, we use Ubuntu 20.04 which is what is called an LTS (Long term support). The LTS releases are managed by Canonical (the company that makes ubuntu) and it gets security upgrades for 5 years or so. They backport all the security issues into LTS releases. Cloudron is already configured to receive and install these security updates automatically.

          Ubuntu has a 6 month release cycle (.04 and .10 denotes the months march and oct). Generally, you want to avoid the odd numbered releases since they are "unstable", So, 21.04/21.10 would not be very stable. The changes here are binary incompatible with the previous releases - this means that binaries on one release won't work in another.

          Now back to your situation. Do you have a backup from before the upgrade? If so, I would just start afresh with installing Cloudron and restoring from a backup. Note that when you install into a new VM, you have to adjust your router's port 80 and port 443 to forward to this new VM (I guess it must be already forwarding to the old VM).

          matthewdykstraM Offline
          matthewdykstraM Offline
          matthewdykstra
          wrote on last edited by
          #7

          @girish I do have a backup my server has two 4TB hds and a 500GB boot with an extra 250 for films it was just I made the upgrade and that's when things went to hell. I Moved a Copy of the latest backup to my non-boot drive and saved it. I will keep in mind that you have that setup into the server and I will not do anymore upgrades.

          Thank you for your time

          Find Out More
          https://social.mjsiebolt.com

          BrutalBirdieB scookeS 2 Replies Last reply
          1
          • matthewdykstraM matthewdykstra

            @girish I do have a backup my server has two 4TB hds and a 500GB boot with an extra 250 for films it was just I made the upgrade and that's when things went to hell. I Moved a Copy of the latest backup to my non-boot drive and saved it. I will keep in mind that you have that setup into the server and I will not do anymore upgrades.

            Thank you for your time

            BrutalBirdieB Offline
            BrutalBirdieB Offline
            BrutalBirdie
            Partner
            wrote on last edited by BrutalBirdie
            #8

            @matthewdykstra Just to make sure, backups on the same physical device are not considered save.

            Like my work? Consider donating a drink. Cheers!

            matthewdykstraM 1 Reply Last reply
            1
            • BrutalBirdieB BrutalBirdie

              @matthewdykstra Just to make sure, backups on the same physical device are not considered save.

              matthewdykstraM Offline
              matthewdykstraM Offline
              matthewdykstra
              wrote on last edited by
              #9

              @BrutalBirdie So I have to copy the backup back to the drive with cloudron?

              Find Out More
              https://social.mjsiebolt.com

              BrutalBirdieB 1 Reply Last reply
              0
              • matthewdykstraM matthewdykstra

                @BrutalBirdie So I have to copy the backup back to the drive with cloudron?

                BrutalBirdieB Offline
                BrutalBirdieB Offline
                BrutalBirdie
                Partner
                wrote on last edited by
                #10

                @matthewdykstra Here is a full guide how to restore cloudron.
                https://docs.cloudron.io/backups/#restore-cloudron

                My last comment was just informative.

                Like my work? Consider donating a drink. Cheers!

                matthewdykstraM 1 Reply Last reply
                0
                • BrutalBirdieB BrutalBirdie

                  @matthewdykstra Here is a full guide how to restore cloudron.
                  https://docs.cloudron.io/backups/#restore-cloudron

                  My last comment was just informative.

                  matthewdykstraM Offline
                  matthewdykstraM Offline
                  matthewdykstra
                  wrote on last edited by
                  #11

                  @BrutalBirdie So I got the server up and running but now I cannot connect to the server via https like I did before I had to redo the entire server. non of the jellyfin apps will connect to my server except the desktop app. How do I fix this? Is this a cloudron thing? Because when it installed jellyfin the last time this was working this way

                  Find Out More
                  https://social.mjsiebolt.com

                  matthewdykstraM 1 Reply Last reply
                  1
                  • matthewdykstraM matthewdykstra

                    @BrutalBirdie So I got the server up and running but now I cannot connect to the server via https like I did before I had to redo the entire server. non of the jellyfin apps will connect to my server except the desktop app. How do I fix this? Is this a cloudron thing? Because when it installed jellyfin the last time this was working this way

                    matthewdykstraM Offline
                    matthewdykstraM Offline
                    matthewdykstra
                    wrote on last edited by
                    #12

                    @BrutalBirdie i figured out the issue it was Cloudflare so now I can use the sever anywhere thank you for all your help

                    Find Out More
                    https://social.mjsiebolt.com

                    1 Reply Last reply
                    2
                    • matthewdykstraM matthewdykstra

                      @girish I do have a backup my server has two 4TB hds and a 500GB boot with an extra 250 for films it was just I made the upgrade and that's when things went to hell. I Moved a Copy of the latest backup to my non-boot drive and saved it. I will keep in mind that you have that setup into the server and I will not do anymore upgrades.

                      Thank you for your time

                      scookeS Offline
                      scookeS Offline
                      scooke
                      wrote on last edited by
                      #13

                      @matthewdykstra Cloudron actually does do upgrades for you. If you check the notifications from time to time, at my.example.com/#/notifications, there will be some in there that say some upgrades have taken place and that the machine needs to be restarted. So, the security upgrades that @girish mentions DO happen, just automatically. You don't need to worry that your server will be sitting there becoming increasingly weak and exposed.

                      A life lived in fear is a life half-lived

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