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Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Support
  3. need help with installation error

need help with installation error

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installation
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  • girishG girish

    @mikewen8888 You can try without the -s in curl (which is silent mode)

    curl -L http://nginx.org/packages/ubuntu/pool/nginx/n/nginx/nginx_1.18.0-2~${ubuntu_codename}_amd64.deb -o /tmp/nginx.deb
    
    M Offline
    M Offline
    mikewen8888
    wrote on last edited by
    #11

    @girish this is without s

    noob@cloud:~$ curl -L http://nginx.org/packages/ubuntu/pool/nginx/n/nginx/nginx_1.18.0-2~${ubuntu_codename}_amd64.deb -o /tmp/nginx.deb
      % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                     Dload  Upload   Total   Spent    Left  Speed
      0     0    0     0    0     0      0      0 --:--:--  0:00:19 --:--:--     0curl: (6) Could not resolve host: nginx.org
    
    
    nebulonN 1 Reply Last reply
    0
    • M mikewen8888

      @girish this is without s

      noob@cloud:~$ curl -L http://nginx.org/packages/ubuntu/pool/nginx/n/nginx/nginx_1.18.0-2~${ubuntu_codename}_amd64.deb -o /tmp/nginx.deb
        % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                       Dload  Upload   Total   Spent    Left  Speed
        0     0    0     0    0     0      0      0 --:--:--  0:00:19 --:--:--     0curl: (6) Could not resolve host: nginx.org
      
      
      nebulonN Offline
      nebulonN Offline
      nebulon
      Staff
      wrote on last edited by
      #12

      @mikewen8888 so your server still seems to have DNS resolving issues. To avoid a lot of back and forth, if you want you could add our ssh support key to your server. The public key is at https://docs.cloudron.io/support/#ssh-keys and then send us a mail with your server IP to support@cloudron.io That way we can directly look at the issue to figure out what is wrong.

      M 2 Replies Last reply
      0
      • nebulonN nebulon

        @mikewen8888 so your server still seems to have DNS resolving issues. To avoid a lot of back and forth, if you want you could add our ssh support key to your server. The public key is at https://docs.cloudron.io/support/#ssh-keys and then send us a mail with your server IP to support@cloudron.io That way we can directly look at the issue to figure out what is wrong.

        M Offline
        M Offline
        mikewen8888
        wrote on last edited by
        #13

        @nebulon yes i would like that. please give me 2 days because i still at business trip outside town. I will get back to you soon after i prepare the key and email the address

        thank you very much for the support

        1 Reply Last reply
        1
        • girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #14

          Since this is an internal VM, please also check that outbound DNS port 53 (udp/tcp) is allowed in the firewall

          M 1 Reply Last reply
          0
          • nebulonN nebulon

            @mikewen8888 so your server still seems to have DNS resolving issues. To avoid a lot of back and forth, if you want you could add our ssh support key to your server. The public key is at https://docs.cloudron.io/support/#ssh-keys and then send us a mail with your server IP to support@cloudron.io That way we can directly look at the issue to figure out what is wrong.

            M Offline
            M Offline
            mikewen8888
            wrote on last edited by mikewen8888
            #15

            @nebulon i already added the key using

            noob@cloud:~$ sudo nano /home/.ssh/authorized_keys
            
            

            and copy paste the keys into that file

            hope it was the right procedure since i had minimal ubuntu knowledge

            and already email the IP address

            1 Reply Last reply
            1
            • girishG girish

              Since this is an internal VM, please also check that outbound DNS port 53 (udp/tcp) is allowed in the firewall

              M Offline
              M Offline
              mikewen8888
              wrote on last edited by
              #16

              @girish i tried this

              noob@cloud:~$ sudo ss -ltn
              State                  Recv-Q                  Send-Q                                   Local Address:Port                                    Peer Address:Port                 Process
              LISTEN                 0                       70                                           127.0.0.1:33060                                        0.0.0.0:*
              LISTEN                 0                       151                                          127.0.0.1:3306                                         0.0.0.0:*
              LISTEN                 0                       4096                                           0.0.0.0:111                                          0.0.0.0:*
              LISTEN                 0                       256                                          127.0.0.1:53                                           0.0.0.0:*
              LISTEN                 0                       128                                            0.0.0.0:22                                           0.0.0.0:*
              LISTEN                 0                       128                                          127.0.0.1:6010                                         0.0.0.0:*
              LISTEN                 0                       128                                          127.0.0.1:6011                                         0.0.0.0:*
              LISTEN                 0                       4096                                              [::]:111                                             [::]:*
              LISTEN                 0                       256                                              [::1]:53                                              [::]:*
              LISTEN                 0                       128                                               [::]:22                                              [::]:*
              LISTEN                 0                       128                                              [::1]:6010                                            [::]:*
              LISTEN                 0                       128                                              [::1]:6011                                            [::]:*
              noob@cloud:~$
              
              

              is that means that outbound 53 is opened?

              M 1 Reply Last reply
              0
              • M mikewen8888

                @girish i tried this

                noob@cloud:~$ sudo ss -ltn
                State                  Recv-Q                  Send-Q                                   Local Address:Port                                    Peer Address:Port                 Process
                LISTEN                 0                       70                                           127.0.0.1:33060                                        0.0.0.0:*
                LISTEN                 0                       151                                          127.0.0.1:3306                                         0.0.0.0:*
                LISTEN                 0                       4096                                           0.0.0.0:111                                          0.0.0.0:*
                LISTEN                 0                       256                                          127.0.0.1:53                                           0.0.0.0:*
                LISTEN                 0                       128                                            0.0.0.0:22                                           0.0.0.0:*
                LISTEN                 0                       128                                          127.0.0.1:6010                                         0.0.0.0:*
                LISTEN                 0                       128                                          127.0.0.1:6011                                         0.0.0.0:*
                LISTEN                 0                       4096                                              [::]:111                                             [::]:*
                LISTEN                 0                       256                                              [::1]:53                                              [::]:*
                LISTEN                 0                       128                                               [::]:22                                              [::]:*
                LISTEN                 0                       128                                              [::1]:6010                                            [::]:*
                LISTEN                 0                       128                                              [::1]:6011                                            [::]:*
                noob@cloud:~$
                
                

                is that means that outbound 53 is opened?

                M Offline
                M Offline
                mikewen8888
                wrote on last edited by
                #17

                @girish and @nebulon I managed to continue setup process after curl error (edit /etc/resolv.conf) and put nameserver my ISP provider DNS server address and move further into installation, but continue to have problem:

                noob@cloud:~$ sudo ./cloudron-setup
                
                ##############################################
                         Cloudron Setup (latest)
                ##############################################
                
                 Follow setup logs in a second terminal with:
                 $ tail -f /var/log/cloudron-setup.log
                
                 Join us at https://forum.cloudron.io for any questions.
                
                => Updating apt and installing script dependencies
                => Checking version
                => Downloading version 7.1.3 ...
                => Installing base dependencies and downloading docker images (this takes some time) ...Init script failed. See /var/log/cloudron-setup.log for details
                noob@cloud:~$ sudo nano /etc/resolv.conf
                noob@cloud:~$ sudo ./cloudron-setup
                
                ##############################################
                         Cloudron Setup (latest)
                ##############################################
                
                 Follow setup logs in a second terminal with:
                 $ tail -f /var/log/cloudron-setup.log
                
                 Join us at https://forum.cloudron.io for any questions.
                
                => Updating apt and installing script dependencies
                => Checking version
                => Downloading version 7.1.3 ...
                => Installing base dependencies and downloading docker images (this takes some time) ...Init script failed. See /var/log/cloudron-setup.log for details
                
                

                and this was the log:

                Status: Downloaded newer image for cloudron/redis@sha256:30a5550c41c3be3a01dbf457497ba2f3c05f3121c595a17ef1aacbef931b6114
                docker.io/cloudron/redis:3.2.1@sha256:30a5550c41c3be3a01dbf457497ba2f3c05f3121c595a17ef1aacbef931b6114
                3.2.1: Pulling from cloudron/redis
                Digest: sha256:30a5550c41c3be3a01dbf457497ba2f3c05f3121c595a17ef1aacbef931b6114
                Status: Downloaded newer image for cloudron/redis:3.2.1
                docker.io/cloudron/redis:3.2.1
                docker.io/cloudron/mail@sha256:b8b93f007105080d4812a05648e6bc5e15c95c63f511c829cbc14a163d9ea029: Pulling from cloudron/mail
                7b1a6ab2e44d: Already exists
                d31a421b39ea: Already exists
                c76a020f512e: Already exists
                9b5e5618526c: Already exists
                ed7c6b8f03d8: Already exists
                c8c17ce1ab75: Already exists
                efee782790c4: Already exists
                808ed6fa660f: Already exists
                1fa83f475aee: Already exists
                18d03f295db8: Already exists
                9cab82ff68f4: Already exists
                4bcaeaf4f2f6: Already exists
                5b9cc15aeb11: Already exists
                4f8c28ca9c77: Pulling fs layer
                2c132374d0c4: Pulling fs layer
                7966fbdf5523: Pulling fs layer
                e7279799347e: Pulling fs layer
                7b9f10f5a3c6: Pulling fs layer
                1c8de110044a: Pulling fs layer
                3fc5bea24466: Pulling fs layer
                80d8285bbdab: Pulling fs layer
                0894df8c0d1f: Pulling fs layer
                27a6541de7d0: Pulling fs layer
                488082c15c3b: Pulling fs layer
                2469ac626830: Pulling fs layer
                3ff575c068a0: Pulling fs layer
                d57d78c56c55: Pulling fs layer
                da22a21498d3: Pulling fs layer
                a66e38f3fe62: Pulling fs layer
                0def8839514c: Pulling fs layer
                0259ac685b11: Pulling fs layer
                7f2daa1ea009: Pulling fs layer
                d8c80dd67eaf: Pulling fs layer
                e7279799347e: Waiting
                7b9f10f5a3c6: Waiting
                1c8de110044a: Waiting
                3fc5bea24466: Waiting
                80d8285bbdab: Waiting
                0894df8c0d1f: Waiting
                27a6541de7d0: Waiting
                488082c15c3b: Waiting
                2469ac626830: Waiting
                3ff575c068a0: Waiting
                d57d78c56c55: Waiting
                da22a21498d3: Waiting
                a66e38f3fe62: Waiting
                0def8839514c: Waiting
                0259ac685b11: Waiting
                7f2daa1ea009: Waiting
                d8c80dd67eaf: Waiting
                error pulling image configuration: error parsing HTTP 409 response body: invalid character 'e' looking for beginning of value: "error code: 1001"
                
                

                after this error, I can not resume nor try to run cloudron-setup script again:

                noob@cloud:~$ sudo ./cloudron-setup
                Error: Some packages like nginx/docker/nodejs are already installed. Cloudron requires specific versions of these packages and will install them as part of it's installation. Please start with a fresh Ubuntu install and run this script again.
                noob@cloud:~$
                
                

                can you please analyze what went wrong this time?

                2 nights ago your guy did connect with ssh to the server, but he aborted the installation process due to slow internet connection of the server

                nebulonN 1 Reply Last reply
                0
                • M mikewen8888

                  @girish and @nebulon I managed to continue setup process after curl error (edit /etc/resolv.conf) and put nameserver my ISP provider DNS server address and move further into installation, but continue to have problem:

                  noob@cloud:~$ sudo ./cloudron-setup
                  
                  ##############################################
                           Cloudron Setup (latest)
                  ##############################################
                  
                   Follow setup logs in a second terminal with:
                   $ tail -f /var/log/cloudron-setup.log
                  
                   Join us at https://forum.cloudron.io for any questions.
                  
                  => Updating apt and installing script dependencies
                  => Checking version
                  => Downloading version 7.1.3 ...
                  => Installing base dependencies and downloading docker images (this takes some time) ...Init script failed. See /var/log/cloudron-setup.log for details
                  noob@cloud:~$ sudo nano /etc/resolv.conf
                  noob@cloud:~$ sudo ./cloudron-setup
                  
                  ##############################################
                           Cloudron Setup (latest)
                  ##############################################
                  
                   Follow setup logs in a second terminal with:
                   $ tail -f /var/log/cloudron-setup.log
                  
                   Join us at https://forum.cloudron.io for any questions.
                  
                  => Updating apt and installing script dependencies
                  => Checking version
                  => Downloading version 7.1.3 ...
                  => Installing base dependencies and downloading docker images (this takes some time) ...Init script failed. See /var/log/cloudron-setup.log for details
                  
                  

                  and this was the log:

                  Status: Downloaded newer image for cloudron/redis@sha256:30a5550c41c3be3a01dbf457497ba2f3c05f3121c595a17ef1aacbef931b6114
                  docker.io/cloudron/redis:3.2.1@sha256:30a5550c41c3be3a01dbf457497ba2f3c05f3121c595a17ef1aacbef931b6114
                  3.2.1: Pulling from cloudron/redis
                  Digest: sha256:30a5550c41c3be3a01dbf457497ba2f3c05f3121c595a17ef1aacbef931b6114
                  Status: Downloaded newer image for cloudron/redis:3.2.1
                  docker.io/cloudron/redis:3.2.1
                  docker.io/cloudron/mail@sha256:b8b93f007105080d4812a05648e6bc5e15c95c63f511c829cbc14a163d9ea029: Pulling from cloudron/mail
                  7b1a6ab2e44d: Already exists
                  d31a421b39ea: Already exists
                  c76a020f512e: Already exists
                  9b5e5618526c: Already exists
                  ed7c6b8f03d8: Already exists
                  c8c17ce1ab75: Already exists
                  efee782790c4: Already exists
                  808ed6fa660f: Already exists
                  1fa83f475aee: Already exists
                  18d03f295db8: Already exists
                  9cab82ff68f4: Already exists
                  4bcaeaf4f2f6: Already exists
                  5b9cc15aeb11: Already exists
                  4f8c28ca9c77: Pulling fs layer
                  2c132374d0c4: Pulling fs layer
                  7966fbdf5523: Pulling fs layer
                  e7279799347e: Pulling fs layer
                  7b9f10f5a3c6: Pulling fs layer
                  1c8de110044a: Pulling fs layer
                  3fc5bea24466: Pulling fs layer
                  80d8285bbdab: Pulling fs layer
                  0894df8c0d1f: Pulling fs layer
                  27a6541de7d0: Pulling fs layer
                  488082c15c3b: Pulling fs layer
                  2469ac626830: Pulling fs layer
                  3ff575c068a0: Pulling fs layer
                  d57d78c56c55: Pulling fs layer
                  da22a21498d3: Pulling fs layer
                  a66e38f3fe62: Pulling fs layer
                  0def8839514c: Pulling fs layer
                  0259ac685b11: Pulling fs layer
                  7f2daa1ea009: Pulling fs layer
                  d8c80dd67eaf: Pulling fs layer
                  e7279799347e: Waiting
                  7b9f10f5a3c6: Waiting
                  1c8de110044a: Waiting
                  3fc5bea24466: Waiting
                  80d8285bbdab: Waiting
                  0894df8c0d1f: Waiting
                  27a6541de7d0: Waiting
                  488082c15c3b: Waiting
                  2469ac626830: Waiting
                  3ff575c068a0: Waiting
                  d57d78c56c55: Waiting
                  da22a21498d3: Waiting
                  a66e38f3fe62: Waiting
                  0def8839514c: Waiting
                  0259ac685b11: Waiting
                  7f2daa1ea009: Waiting
                  d8c80dd67eaf: Waiting
                  error pulling image configuration: error parsing HTTP 409 response body: invalid character 'e' looking for beginning of value: "error code: 1001"
                  
                  

                  after this error, I can not resume nor try to run cloudron-setup script again:

                  noob@cloud:~$ sudo ./cloudron-setup
                  Error: Some packages like nginx/docker/nodejs are already installed. Cloudron requires specific versions of these packages and will install them as part of it's installation. Please start with a fresh Ubuntu install and run this script again.
                  noob@cloud:~$
                  
                  

                  can you please analyze what went wrong this time?

                  2 nights ago your guy did connect with ssh to the server, but he aborted the installation process due to slow internet connection of the server

                  nebulonN Offline
                  nebulonN Offline
                  nebulon
                  Staff
                  wrote on last edited by
                  #18

                  @mikewen8888 can you try to run the following command and see if that succeeds?

                  docker pull cloudron/mail@sha256:b8b93f007105080d4812a05648e6bc5e15c95c63f511c829cbc14a163d9ea029
                  

                  If so, it might have been a temporary docker hub issue. Also check if there is enough disk space available. Then reset the server back to the pristine Ubuntu image and retry the cloudron-setup

                  M 1 Reply Last reply
                  0
                  • nebulonN nebulon

                    @mikewen8888 can you try to run the following command and see if that succeeds?

                    docker pull cloudron/mail@sha256:b8b93f007105080d4812a05648e6bc5e15c95c63f511c829cbc14a163d9ea029
                    

                    If so, it might have been a temporary docker hub issue. Also check if there is enough disk space available. Then reset the server back to the pristine Ubuntu image and retry the cloudron-setup

                    M Offline
                    M Offline
                    mikewen8888
                    wrote on last edited by
                    #19

                    @nebulon i re-create the VM

                    install new ubuntu sever
                    run cloudron-setup script
                    encounter curl error
                    edit resolv.conf
                    re-run cloudron-setup
                    this time, docker went through with no problem
                    finished installing base dependencies and downloading docker images
                    installing version 7.1.3

                    and encounter new problem:

                    # we need unbound to work as this is required for installer.sh to do any DNS requests
                    echo -e "server:\n\tinterface: 127.0.0.1\n\tdo-ip6: no" > /etc/unbound/unbound.conf.d/cloudron-network.conf
                    systemctl restart unbound
                    cat: /home/yellowtent/box/VERSION: No such file or directory
                    2022-03-04T14:58:59 ==> installer: Updating from  to 7.1.3
                    2022-03-04T14:58:59 ==> installer: updating docker
                    /usr/sbin/mount.nfs
                    /usr/bin/sshfs
                    2022-03-04T14:58:59 ==> installer: updating node
                    rebuilt dependencies successfully
                    2022-03-04T14:59:27 ==> installer: downloading new addon images
                    2022-03-04T14:59:27 ==> installer:      Pulling docker images: cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea cloudron/turn:1.4.0@sha256:45817f1631992391d585f171498d257487d872480fd5646723a2b956cc4ef15d cloudron/mysql:3.2.1@sha256:75cef64ba4917ba9ec68bc0c9d9ba3a9eeae00a70173cd6d81cc6118038737d9 cloudron/postgresql:4.3.0@sha256:9f0cfe83310a6f67885c21804c01e73c8d256606217f44dcefb3e05a5402b2c9 cloudron/mongodb:4.2.0@sha256:c8ebdbe2663b26fcd58b1e6b97906b62565adbe4a06256ba0f86114f78b37e6b cloudron/redis:3.2.1@sha256:30a5550c41c3be3a01dbf457497ba2f3c05f3121c595a17ef1aacbef931b6114 cloudron/mail:3.6.1@sha256:b8b93f007105080d4812a05648e6bc5e15c95c63f511c829cbc14a163d9ea029 cloudron/graphite:3.1.0@sha256:30ec3a01964a1e01396acf265183997c3e17fb07eac1a82b979292cc7719ff4b cloudron/sftp:3.6.0@sha256:9c686b10c1a3ba344a743f399d08b4da5426e111f455114980f0ae0229c1ab23
                    Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                    2022-03-04T14:59:42 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                    Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                    2022-03-04T15:00:02 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                    Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                    2022-03-04T15:00:22 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                    Error response from daemon: Get "https://registry-1.docker.io/v2/": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
                    2022-03-04T15:00:42 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                    Error response from daemon: Get "https://registry-1.docker.io/v2/": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
                    2022-03-04T15:01:02 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                    Error response from daemon: Get "https://registry-1.docker.io/v2/": context deadline exceeded
                    2022-03-04T15:01:22 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                    Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                    2022-03-04T15:01:42 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                    Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                    2022-03-04T15:02:02 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                    Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                    2022-03-04T15:02:22 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                    Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                    2022-03-04T15:02:42 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                    Error response from daemon: Get "https://registry-1.docker.io/v2/": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
                    2022-03-04T15:03:02 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                    Error response from daemon: Get "https://registry-1.docker.io/v2/": context deadline exceeded
                    2022-03-04T15:03:22 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                    Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                    2022-03-04T15:03:43 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                    Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                    2022-03-04T15:04:03 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                    Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                    2022-03-04T15:04:23 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                    Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                    2022-03-04T15:04:43 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                    Error response from daemon: Get "https://registry-1.docker.io/v2/": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
                    2022-03-04T15:05:03 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                    Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                    2022-03-04T15:05:23 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                    Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                    
                    

                    its still keep running with that kind of error

                    please advice what to do

                    M 1 Reply Last reply
                    0
                    • M mikewen8888

                      @nebulon i re-create the VM

                      install new ubuntu sever
                      run cloudron-setup script
                      encounter curl error
                      edit resolv.conf
                      re-run cloudron-setup
                      this time, docker went through with no problem
                      finished installing base dependencies and downloading docker images
                      installing version 7.1.3

                      and encounter new problem:

                      # we need unbound to work as this is required for installer.sh to do any DNS requests
                      echo -e "server:\n\tinterface: 127.0.0.1\n\tdo-ip6: no" > /etc/unbound/unbound.conf.d/cloudron-network.conf
                      systemctl restart unbound
                      cat: /home/yellowtent/box/VERSION: No such file or directory
                      2022-03-04T14:58:59 ==> installer: Updating from  to 7.1.3
                      2022-03-04T14:58:59 ==> installer: updating docker
                      /usr/sbin/mount.nfs
                      /usr/bin/sshfs
                      2022-03-04T14:58:59 ==> installer: updating node
                      rebuilt dependencies successfully
                      2022-03-04T14:59:27 ==> installer: downloading new addon images
                      2022-03-04T14:59:27 ==> installer:      Pulling docker images: cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea cloudron/turn:1.4.0@sha256:45817f1631992391d585f171498d257487d872480fd5646723a2b956cc4ef15d cloudron/mysql:3.2.1@sha256:75cef64ba4917ba9ec68bc0c9d9ba3a9eeae00a70173cd6d81cc6118038737d9 cloudron/postgresql:4.3.0@sha256:9f0cfe83310a6f67885c21804c01e73c8d256606217f44dcefb3e05a5402b2c9 cloudron/mongodb:4.2.0@sha256:c8ebdbe2663b26fcd58b1e6b97906b62565adbe4a06256ba0f86114f78b37e6b cloudron/redis:3.2.1@sha256:30a5550c41c3be3a01dbf457497ba2f3c05f3121c595a17ef1aacbef931b6114 cloudron/mail:3.6.1@sha256:b8b93f007105080d4812a05648e6bc5e15c95c63f511c829cbc14a163d9ea029 cloudron/graphite:3.1.0@sha256:30ec3a01964a1e01396acf265183997c3e17fb07eac1a82b979292cc7719ff4b cloudron/sftp:3.6.0@sha256:9c686b10c1a3ba344a743f399d08b4da5426e111f455114980f0ae0229c1ab23
                      Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                      2022-03-04T14:59:42 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                      Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                      2022-03-04T15:00:02 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                      Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                      2022-03-04T15:00:22 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                      Error response from daemon: Get "https://registry-1.docker.io/v2/": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
                      2022-03-04T15:00:42 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                      Error response from daemon: Get "https://registry-1.docker.io/v2/": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
                      2022-03-04T15:01:02 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                      Error response from daemon: Get "https://registry-1.docker.io/v2/": context deadline exceeded
                      2022-03-04T15:01:22 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                      Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                      2022-03-04T15:01:42 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                      Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                      2022-03-04T15:02:02 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                      Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                      2022-03-04T15:02:22 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                      Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                      2022-03-04T15:02:42 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                      Error response from daemon: Get "https://registry-1.docker.io/v2/": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
                      2022-03-04T15:03:02 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                      Error response from daemon: Get "https://registry-1.docker.io/v2/": context deadline exceeded
                      2022-03-04T15:03:22 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                      Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                      2022-03-04T15:03:43 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                      Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                      2022-03-04T15:04:03 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                      Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                      2022-03-04T15:04:23 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                      Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                      2022-03-04T15:04:43 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                      Error response from daemon: Get "https://registry-1.docker.io/v2/": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
                      2022-03-04T15:05:03 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                      Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                      2022-03-04T15:05:23 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                      Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                      
                      

                      its still keep running with that kind of error

                      please advice what to do

                      M Offline
                      M Offline
                      mikewen8888
                      wrote on last edited by
                      #20

                      @nebulon very strange, resolv.conf change again

                      so while the log still showing that error response from daemon
                      i edit (again) resolv.conf and put my ISP DNS server address

                      now it is success, finished the cloudron installation

                      so the step was:

                      install new ubuntu sever
                      run cloudron-setup script
                      encounter curl error
                      edit resolv.conf
                      re-run cloudron-setup
                      this time, docker went through with no problem
                      finished installing base dependencies and downloading docker images
                      installing version 7.1.3
                      encounter error response from daemon
                      edit resolv.conf (again)
                      error gone, continue with docker pull
                      finished installation

                      noob@cloud:~$ sudo ./cloudron-setup
                      
                      ##############################################
                               Cloudron Setup (latest)
                      ##############################################
                      
                       Follow setup logs in a second terminal with:
                       $ tail -f /var/log/cloudron-setup.log
                      
                       Join us at https://forum.cloudron.io for any questions.
                      
                      => Updating apt and installing script dependencies
                      => Checking version
                      => Downloading version 7.1.3 ...
                      => Installing base dependencies and downloading docker images (this takes some time) ...
                      => Installing version 7.1.3 (this takes some time) ...
                      => Waiting for cloudron to be ready (this takes some time) ....
                      
                      After reboot, visit https://<IP> and accept the self-signed certificate to finish setup.
                      
                      The server has to be rebooted to apply all the settings. Reboot now ? [Y/n]
                      
                      
                      
                      [INFO] Processed migration 20210517194116-backups-provider-mountpoint
                      [INFO] Processed migration 20210528205138-notifications-drop-userId
                      [INFO] Processed migration 20210625061443-volumes-change-noop-to-mountpoint
                      [INFO] Processed migration 20210707154724-users-migrate-avatar
                      [INFO] Processed migration 20210729191138-domains-update-wellKnown-matrix-client
                      [INFO] Processed migration 20210809203855-appAddonConfigs-alter-value
                      [INFO] Processed migration 20210820172800-users-alter-loginLocationsJson
                      [INFO] Processed migration 20210921022843-apps-add-operatorsJson
                      [INFO] Processed migration 20210927211658-apps-add-crontab
                      [INFO] Processed migration 20211001095256-users-add-inviteToken
                      [INFO] Processed migration 20211001160903-apps-add-inbox
                      [INFO] Processed migration 20211006200150-domains-ensure-fallbackCertificate
                      [INFO] Processed migration 20211008171126-mailboxes-add-enablePop3
                      [INFO] Processed migration 20211012020255-mail-add-dkimKeyJson
                      [INFO] Processed migration 20211117070204-blobs-delete-dhparams
                      [INFO] Processed migration 20211117201805-eventlog-rename-source-to-sourceJson
                      [INFO] Processed migration 20220107015249-settings-sysinfo-ip-to-ipv4
                      [INFO] Processed migration 20220113223425-settings-rename-directory-config-to-profile-config
                      [INFO] Processed migration 20220115070646-subdomains-add-environmentVariable
                      [INFO] Processed migration 20220202011148-blobs-migrate-token-secret
                      [INFO] Processed migration 20220207214956-rename-subdomains-to-locations
                      [INFO] Processed migration 20220219220751-mail-ensure-dkimKey
                      [INFO] Done
                      2022-03-04T15:22:03 ==> start: Changing ownership
                      2022-03-04T15:22:03 ==> start: Starting Cloudron
                      2022-03-04T15:22:05 ==> start: Almost done
                      
                      

                      any idea what's went wrong, it was always DNS resolver change to localhost

                      M 1 Reply Last reply
                      0
                      • M mikewen8888

                        @nebulon very strange, resolv.conf change again

                        so while the log still showing that error response from daemon
                        i edit (again) resolv.conf and put my ISP DNS server address

                        now it is success, finished the cloudron installation

                        so the step was:

                        install new ubuntu sever
                        run cloudron-setup script
                        encounter curl error
                        edit resolv.conf
                        re-run cloudron-setup
                        this time, docker went through with no problem
                        finished installing base dependencies and downloading docker images
                        installing version 7.1.3
                        encounter error response from daemon
                        edit resolv.conf (again)
                        error gone, continue with docker pull
                        finished installation

                        noob@cloud:~$ sudo ./cloudron-setup
                        
                        ##############################################
                                 Cloudron Setup (latest)
                        ##############################################
                        
                         Follow setup logs in a second terminal with:
                         $ tail -f /var/log/cloudron-setup.log
                        
                         Join us at https://forum.cloudron.io for any questions.
                        
                        => Updating apt and installing script dependencies
                        => Checking version
                        => Downloading version 7.1.3 ...
                        => Installing base dependencies and downloading docker images (this takes some time) ...
                        => Installing version 7.1.3 (this takes some time) ...
                        => Waiting for cloudron to be ready (this takes some time) ....
                        
                        After reboot, visit https://<IP> and accept the self-signed certificate to finish setup.
                        
                        The server has to be rebooted to apply all the settings. Reboot now ? [Y/n]
                        
                        
                        
                        [INFO] Processed migration 20210517194116-backups-provider-mountpoint
                        [INFO] Processed migration 20210528205138-notifications-drop-userId
                        [INFO] Processed migration 20210625061443-volumes-change-noop-to-mountpoint
                        [INFO] Processed migration 20210707154724-users-migrate-avatar
                        [INFO] Processed migration 20210729191138-domains-update-wellKnown-matrix-client
                        [INFO] Processed migration 20210809203855-appAddonConfigs-alter-value
                        [INFO] Processed migration 20210820172800-users-alter-loginLocationsJson
                        [INFO] Processed migration 20210921022843-apps-add-operatorsJson
                        [INFO] Processed migration 20210927211658-apps-add-crontab
                        [INFO] Processed migration 20211001095256-users-add-inviteToken
                        [INFO] Processed migration 20211001160903-apps-add-inbox
                        [INFO] Processed migration 20211006200150-domains-ensure-fallbackCertificate
                        [INFO] Processed migration 20211008171126-mailboxes-add-enablePop3
                        [INFO] Processed migration 20211012020255-mail-add-dkimKeyJson
                        [INFO] Processed migration 20211117070204-blobs-delete-dhparams
                        [INFO] Processed migration 20211117201805-eventlog-rename-source-to-sourceJson
                        [INFO] Processed migration 20220107015249-settings-sysinfo-ip-to-ipv4
                        [INFO] Processed migration 20220113223425-settings-rename-directory-config-to-profile-config
                        [INFO] Processed migration 20220115070646-subdomains-add-environmentVariable
                        [INFO] Processed migration 20220202011148-blobs-migrate-token-secret
                        [INFO] Processed migration 20220207214956-rename-subdomains-to-locations
                        [INFO] Processed migration 20220219220751-mail-ensure-dkimKey
                        [INFO] Done
                        2022-03-04T15:22:03 ==> start: Changing ownership
                        2022-03-04T15:22:03 ==> start: Starting Cloudron
                        2022-03-04T15:22:05 ==> start: Almost done
                        
                        

                        any idea what's went wrong, it was always DNS resolver change to localhost

                        M Offline
                        M Offline
                        mikewen8888
                        wrote on last edited by mikewen8888
                        #21

                        @nebulon do i need to change resolv.conf back to local host, or keep my ISP DNS server address for cloudron to work?

                        nebulonN 1 Reply Last reply
                        0
                        • M mikewen8888

                          @nebulon do i need to change resolv.conf back to local host, or keep my ISP DNS server address for cloudron to work?

                          nebulonN Offline
                          nebulonN Offline
                          nebulon
                          Staff
                          wrote on last edited by
                          #22

                          @mikewen8888 Cloudron will set the DNS resolver to localhost as it requires unbound to run there. Given that you seem to hit a lot of rather random errors, which I don't believe many other users have ever hit, I wonder how your server setup is done. When I debugged your home server it also had strange DNS issues now this one as well running apparently in another network. Are you using any special Ubuntu flavor or have some non-standard routing setup for those servers?

                          M 1 Reply Last reply
                          0
                          • nebulonN nebulon

                            @mikewen8888 Cloudron will set the DNS resolver to localhost as it requires unbound to run there. Given that you seem to hit a lot of rather random errors, which I don't believe many other users have ever hit, I wonder how your server setup is done. When I debugged your home server it also had strange DNS issues now this one as well running apparently in another network. Are you using any special Ubuntu flavor or have some non-standard routing setup for those servers?

                            M Offline
                            M Offline
                            mikewen8888
                            wrote on last edited by mikewen8888
                            #23

                            @nebulon I agree
                            I believed that many users will have smooth installation

                            I downloaded ubuntu server 20.4.03 ISO from their website, create vm under esxi 6.7 and i use pfsense as my router and firewall in my home, and i don't know if my firewall setting is non-standard

                            next week i will put production server in my local server hosting provider and make a fresh ubuntu/cloudron installation from there and hopefully the installation will working without any trouble like this thread

                            anyway, i appreciate all cloudron's staff helping me with this issue

                            1 Reply Last reply
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