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  1. Cloudron Forum
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  3. need help with installation error

need help with installation error

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  • girishG Offline
    girishG Offline
    girish
    Staff
    wrote on last edited by
    #14

    Since this is an internal VM, please also check that outbound DNS port 53 (udp/tcp) is allowed in the firewall

    M 1 Reply Last reply
    0
    • nebulonN nebulon

      @mikewen8888 so your server still seems to have DNS resolving issues. To avoid a lot of back and forth, if you want you could add our ssh support key to your server. The public key is at https://docs.cloudron.io/support/#ssh-keys and then send us a mail with your server IP to support@cloudron.io That way we can directly look at the issue to figure out what is wrong.

      M Offline
      M Offline
      mikewen8888
      wrote on last edited by mikewen8888
      #15

      @nebulon i already added the key using

      noob@cloud:~$ sudo nano /home/.ssh/authorized_keys
      
      

      and copy paste the keys into that file

      hope it was the right procedure since i had minimal ubuntu knowledge

      and already email the IP address

      1 Reply Last reply
      1
      • girishG girish

        Since this is an internal VM, please also check that outbound DNS port 53 (udp/tcp) is allowed in the firewall

        M Offline
        M Offline
        mikewen8888
        wrote on last edited by
        #16

        @girish i tried this

        noob@cloud:~$ sudo ss -ltn
        State                  Recv-Q                  Send-Q                                   Local Address:Port                                    Peer Address:Port                 Process
        LISTEN                 0                       70                                           127.0.0.1:33060                                        0.0.0.0:*
        LISTEN                 0                       151                                          127.0.0.1:3306                                         0.0.0.0:*
        LISTEN                 0                       4096                                           0.0.0.0:111                                          0.0.0.0:*
        LISTEN                 0                       256                                          127.0.0.1:53                                           0.0.0.0:*
        LISTEN                 0                       128                                            0.0.0.0:22                                           0.0.0.0:*
        LISTEN                 0                       128                                          127.0.0.1:6010                                         0.0.0.0:*
        LISTEN                 0                       128                                          127.0.0.1:6011                                         0.0.0.0:*
        LISTEN                 0                       4096                                              [::]:111                                             [::]:*
        LISTEN                 0                       256                                              [::1]:53                                              [::]:*
        LISTEN                 0                       128                                               [::]:22                                              [::]:*
        LISTEN                 0                       128                                              [::1]:6010                                            [::]:*
        LISTEN                 0                       128                                              [::1]:6011                                            [::]:*
        noob@cloud:~$
        
        

        is that means that outbound 53 is opened?

        M 1 Reply Last reply
        0
        • M mikewen8888

          @girish i tried this

          noob@cloud:~$ sudo ss -ltn
          State                  Recv-Q                  Send-Q                                   Local Address:Port                                    Peer Address:Port                 Process
          LISTEN                 0                       70                                           127.0.0.1:33060                                        0.0.0.0:*
          LISTEN                 0                       151                                          127.0.0.1:3306                                         0.0.0.0:*
          LISTEN                 0                       4096                                           0.0.0.0:111                                          0.0.0.0:*
          LISTEN                 0                       256                                          127.0.0.1:53                                           0.0.0.0:*
          LISTEN                 0                       128                                            0.0.0.0:22                                           0.0.0.0:*
          LISTEN                 0                       128                                          127.0.0.1:6010                                         0.0.0.0:*
          LISTEN                 0                       128                                          127.0.0.1:6011                                         0.0.0.0:*
          LISTEN                 0                       4096                                              [::]:111                                             [::]:*
          LISTEN                 0                       256                                              [::1]:53                                              [::]:*
          LISTEN                 0                       128                                               [::]:22                                              [::]:*
          LISTEN                 0                       128                                              [::1]:6010                                            [::]:*
          LISTEN                 0                       128                                              [::1]:6011                                            [::]:*
          noob@cloud:~$
          
          

          is that means that outbound 53 is opened?

          M Offline
          M Offline
          mikewen8888
          wrote on last edited by
          #17

          @girish and @nebulon I managed to continue setup process after curl error (edit /etc/resolv.conf) and put nameserver my ISP provider DNS server address and move further into installation, but continue to have problem:

          noob@cloud:~$ sudo ./cloudron-setup
          
          ##############################################
                   Cloudron Setup (latest)
          ##############################################
          
           Follow setup logs in a second terminal with:
           $ tail -f /var/log/cloudron-setup.log
          
           Join us at https://forum.cloudron.io for any questions.
          
          => Updating apt and installing script dependencies
          => Checking version
          => Downloading version 7.1.3 ...
          => Installing base dependencies and downloading docker images (this takes some time) ...Init script failed. See /var/log/cloudron-setup.log for details
          noob@cloud:~$ sudo nano /etc/resolv.conf
          noob@cloud:~$ sudo ./cloudron-setup
          
          ##############################################
                   Cloudron Setup (latest)
          ##############################################
          
           Follow setup logs in a second terminal with:
           $ tail -f /var/log/cloudron-setup.log
          
           Join us at https://forum.cloudron.io for any questions.
          
          => Updating apt and installing script dependencies
          => Checking version
          => Downloading version 7.1.3 ...
          => Installing base dependencies and downloading docker images (this takes some time) ...Init script failed. See /var/log/cloudron-setup.log for details
          
          

          and this was the log:

          Status: Downloaded newer image for cloudron/redis@sha256:30a5550c41c3be3a01dbf457497ba2f3c05f3121c595a17ef1aacbef931b6114
          docker.io/cloudron/redis:3.2.1@sha256:30a5550c41c3be3a01dbf457497ba2f3c05f3121c595a17ef1aacbef931b6114
          3.2.1: Pulling from cloudron/redis
          Digest: sha256:30a5550c41c3be3a01dbf457497ba2f3c05f3121c595a17ef1aacbef931b6114
          Status: Downloaded newer image for cloudron/redis:3.2.1
          docker.io/cloudron/redis:3.2.1
          docker.io/cloudron/mail@sha256:b8b93f007105080d4812a05648e6bc5e15c95c63f511c829cbc14a163d9ea029: Pulling from cloudron/mail
          7b1a6ab2e44d: Already exists
          d31a421b39ea: Already exists
          c76a020f512e: Already exists
          9b5e5618526c: Already exists
          ed7c6b8f03d8: Already exists
          c8c17ce1ab75: Already exists
          efee782790c4: Already exists
          808ed6fa660f: Already exists
          1fa83f475aee: Already exists
          18d03f295db8: Already exists
          9cab82ff68f4: Already exists
          4bcaeaf4f2f6: Already exists
          5b9cc15aeb11: Already exists
          4f8c28ca9c77: Pulling fs layer
          2c132374d0c4: Pulling fs layer
          7966fbdf5523: Pulling fs layer
          e7279799347e: Pulling fs layer
          7b9f10f5a3c6: Pulling fs layer
          1c8de110044a: Pulling fs layer
          3fc5bea24466: Pulling fs layer
          80d8285bbdab: Pulling fs layer
          0894df8c0d1f: Pulling fs layer
          27a6541de7d0: Pulling fs layer
          488082c15c3b: Pulling fs layer
          2469ac626830: Pulling fs layer
          3ff575c068a0: Pulling fs layer
          d57d78c56c55: Pulling fs layer
          da22a21498d3: Pulling fs layer
          a66e38f3fe62: Pulling fs layer
          0def8839514c: Pulling fs layer
          0259ac685b11: Pulling fs layer
          7f2daa1ea009: Pulling fs layer
          d8c80dd67eaf: Pulling fs layer
          e7279799347e: Waiting
          7b9f10f5a3c6: Waiting
          1c8de110044a: Waiting
          3fc5bea24466: Waiting
          80d8285bbdab: Waiting
          0894df8c0d1f: Waiting
          27a6541de7d0: Waiting
          488082c15c3b: Waiting
          2469ac626830: Waiting
          3ff575c068a0: Waiting
          d57d78c56c55: Waiting
          da22a21498d3: Waiting
          a66e38f3fe62: Waiting
          0def8839514c: Waiting
          0259ac685b11: Waiting
          7f2daa1ea009: Waiting
          d8c80dd67eaf: Waiting
          error pulling image configuration: error parsing HTTP 409 response body: invalid character 'e' looking for beginning of value: "error code: 1001"
          
          

          after this error, I can not resume nor try to run cloudron-setup script again:

          noob@cloud:~$ sudo ./cloudron-setup
          Error: Some packages like nginx/docker/nodejs are already installed. Cloudron requires specific versions of these packages and will install them as part of it's installation. Please start with a fresh Ubuntu install and run this script again.
          noob@cloud:~$
          
          

          can you please analyze what went wrong this time?

          2 nights ago your guy did connect with ssh to the server, but he aborted the installation process due to slow internet connection of the server

          nebulonN 1 Reply Last reply
          0
          • M mikewen8888

            @girish and @nebulon I managed to continue setup process after curl error (edit /etc/resolv.conf) and put nameserver my ISP provider DNS server address and move further into installation, but continue to have problem:

            noob@cloud:~$ sudo ./cloudron-setup
            
            ##############################################
                     Cloudron Setup (latest)
            ##############################################
            
             Follow setup logs in a second terminal with:
             $ tail -f /var/log/cloudron-setup.log
            
             Join us at https://forum.cloudron.io for any questions.
            
            => Updating apt and installing script dependencies
            => Checking version
            => Downloading version 7.1.3 ...
            => Installing base dependencies and downloading docker images (this takes some time) ...Init script failed. See /var/log/cloudron-setup.log for details
            noob@cloud:~$ sudo nano /etc/resolv.conf
            noob@cloud:~$ sudo ./cloudron-setup
            
            ##############################################
                     Cloudron Setup (latest)
            ##############################################
            
             Follow setup logs in a second terminal with:
             $ tail -f /var/log/cloudron-setup.log
            
             Join us at https://forum.cloudron.io for any questions.
            
            => Updating apt and installing script dependencies
            => Checking version
            => Downloading version 7.1.3 ...
            => Installing base dependencies and downloading docker images (this takes some time) ...Init script failed. See /var/log/cloudron-setup.log for details
            
            

            and this was the log:

            Status: Downloaded newer image for cloudron/redis@sha256:30a5550c41c3be3a01dbf457497ba2f3c05f3121c595a17ef1aacbef931b6114
            docker.io/cloudron/redis:3.2.1@sha256:30a5550c41c3be3a01dbf457497ba2f3c05f3121c595a17ef1aacbef931b6114
            3.2.1: Pulling from cloudron/redis
            Digest: sha256:30a5550c41c3be3a01dbf457497ba2f3c05f3121c595a17ef1aacbef931b6114
            Status: Downloaded newer image for cloudron/redis:3.2.1
            docker.io/cloudron/redis:3.2.1
            docker.io/cloudron/mail@sha256:b8b93f007105080d4812a05648e6bc5e15c95c63f511c829cbc14a163d9ea029: Pulling from cloudron/mail
            7b1a6ab2e44d: Already exists
            d31a421b39ea: Already exists
            c76a020f512e: Already exists
            9b5e5618526c: Already exists
            ed7c6b8f03d8: Already exists
            c8c17ce1ab75: Already exists
            efee782790c4: Already exists
            808ed6fa660f: Already exists
            1fa83f475aee: Already exists
            18d03f295db8: Already exists
            9cab82ff68f4: Already exists
            4bcaeaf4f2f6: Already exists
            5b9cc15aeb11: Already exists
            4f8c28ca9c77: Pulling fs layer
            2c132374d0c4: Pulling fs layer
            7966fbdf5523: Pulling fs layer
            e7279799347e: Pulling fs layer
            7b9f10f5a3c6: Pulling fs layer
            1c8de110044a: Pulling fs layer
            3fc5bea24466: Pulling fs layer
            80d8285bbdab: Pulling fs layer
            0894df8c0d1f: Pulling fs layer
            27a6541de7d0: Pulling fs layer
            488082c15c3b: Pulling fs layer
            2469ac626830: Pulling fs layer
            3ff575c068a0: Pulling fs layer
            d57d78c56c55: Pulling fs layer
            da22a21498d3: Pulling fs layer
            a66e38f3fe62: Pulling fs layer
            0def8839514c: Pulling fs layer
            0259ac685b11: Pulling fs layer
            7f2daa1ea009: Pulling fs layer
            d8c80dd67eaf: Pulling fs layer
            e7279799347e: Waiting
            7b9f10f5a3c6: Waiting
            1c8de110044a: Waiting
            3fc5bea24466: Waiting
            80d8285bbdab: Waiting
            0894df8c0d1f: Waiting
            27a6541de7d0: Waiting
            488082c15c3b: Waiting
            2469ac626830: Waiting
            3ff575c068a0: Waiting
            d57d78c56c55: Waiting
            da22a21498d3: Waiting
            a66e38f3fe62: Waiting
            0def8839514c: Waiting
            0259ac685b11: Waiting
            7f2daa1ea009: Waiting
            d8c80dd67eaf: Waiting
            error pulling image configuration: error parsing HTTP 409 response body: invalid character 'e' looking for beginning of value: "error code: 1001"
            
            

            after this error, I can not resume nor try to run cloudron-setup script again:

            noob@cloud:~$ sudo ./cloudron-setup
            Error: Some packages like nginx/docker/nodejs are already installed. Cloudron requires specific versions of these packages and will install them as part of it's installation. Please start with a fresh Ubuntu install and run this script again.
            noob@cloud:~$
            
            

            can you please analyze what went wrong this time?

            2 nights ago your guy did connect with ssh to the server, but he aborted the installation process due to slow internet connection of the server

            nebulonN Offline
            nebulonN Offline
            nebulon
            Staff
            wrote on last edited by
            #18

            @mikewen8888 can you try to run the following command and see if that succeeds?

            docker pull cloudron/mail@sha256:b8b93f007105080d4812a05648e6bc5e15c95c63f511c829cbc14a163d9ea029
            

            If so, it might have been a temporary docker hub issue. Also check if there is enough disk space available. Then reset the server back to the pristine Ubuntu image and retry the cloudron-setup

            M 1 Reply Last reply
            0
            • nebulonN nebulon

              @mikewen8888 can you try to run the following command and see if that succeeds?

              docker pull cloudron/mail@sha256:b8b93f007105080d4812a05648e6bc5e15c95c63f511c829cbc14a163d9ea029
              

              If so, it might have been a temporary docker hub issue. Also check if there is enough disk space available. Then reset the server back to the pristine Ubuntu image and retry the cloudron-setup

              M Offline
              M Offline
              mikewen8888
              wrote on last edited by
              #19

              @nebulon i re-create the VM

              install new ubuntu sever
              run cloudron-setup script
              encounter curl error
              edit resolv.conf
              re-run cloudron-setup
              this time, docker went through with no problem
              finished installing base dependencies and downloading docker images
              installing version 7.1.3

              and encounter new problem:

              # we need unbound to work as this is required for installer.sh to do any DNS requests
              echo -e "server:\n\tinterface: 127.0.0.1\n\tdo-ip6: no" > /etc/unbound/unbound.conf.d/cloudron-network.conf
              systemctl restart unbound
              cat: /home/yellowtent/box/VERSION: No such file or directory
              2022-03-04T14:58:59 ==> installer: Updating from  to 7.1.3
              2022-03-04T14:58:59 ==> installer: updating docker
              /usr/sbin/mount.nfs
              /usr/bin/sshfs
              2022-03-04T14:58:59 ==> installer: updating node
              rebuilt dependencies successfully
              2022-03-04T14:59:27 ==> installer: downloading new addon images
              2022-03-04T14:59:27 ==> installer:      Pulling docker images: cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea cloudron/turn:1.4.0@sha256:45817f1631992391d585f171498d257487d872480fd5646723a2b956cc4ef15d cloudron/mysql:3.2.1@sha256:75cef64ba4917ba9ec68bc0c9d9ba3a9eeae00a70173cd6d81cc6118038737d9 cloudron/postgresql:4.3.0@sha256:9f0cfe83310a6f67885c21804c01e73c8d256606217f44dcefb3e05a5402b2c9 cloudron/mongodb:4.2.0@sha256:c8ebdbe2663b26fcd58b1e6b97906b62565adbe4a06256ba0f86114f78b37e6b cloudron/redis:3.2.1@sha256:30a5550c41c3be3a01dbf457497ba2f3c05f3121c595a17ef1aacbef931b6114 cloudron/mail:3.6.1@sha256:b8b93f007105080d4812a05648e6bc5e15c95c63f511c829cbc14a163d9ea029 cloudron/graphite:3.1.0@sha256:30ec3a01964a1e01396acf265183997c3e17fb07eac1a82b979292cc7719ff4b cloudron/sftp:3.6.0@sha256:9c686b10c1a3ba344a743f399d08b4da5426e111f455114980f0ae0229c1ab23
              Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
              2022-03-04T14:59:42 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
              Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
              2022-03-04T15:00:02 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
              Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
              2022-03-04T15:00:22 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
              Error response from daemon: Get "https://registry-1.docker.io/v2/": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
              2022-03-04T15:00:42 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
              Error response from daemon: Get "https://registry-1.docker.io/v2/": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
              2022-03-04T15:01:02 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
              Error response from daemon: Get "https://registry-1.docker.io/v2/": context deadline exceeded
              2022-03-04T15:01:22 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
              Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
              2022-03-04T15:01:42 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
              Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
              2022-03-04T15:02:02 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
              Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
              2022-03-04T15:02:22 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
              Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
              2022-03-04T15:02:42 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
              Error response from daemon: Get "https://registry-1.docker.io/v2/": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
              2022-03-04T15:03:02 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
              Error response from daemon: Get "https://registry-1.docker.io/v2/": context deadline exceeded
              2022-03-04T15:03:22 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
              Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
              2022-03-04T15:03:43 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
              Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
              2022-03-04T15:04:03 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
              Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
              2022-03-04T15:04:23 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
              Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
              2022-03-04T15:04:43 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
              Error response from daemon: Get "https://registry-1.docker.io/v2/": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
              2022-03-04T15:05:03 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
              Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
              2022-03-04T15:05:23 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
              Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
              
              

              its still keep running with that kind of error

              please advice what to do

              M 1 Reply Last reply
              0
              • M mikewen8888

                @nebulon i re-create the VM

                install new ubuntu sever
                run cloudron-setup script
                encounter curl error
                edit resolv.conf
                re-run cloudron-setup
                this time, docker went through with no problem
                finished installing base dependencies and downloading docker images
                installing version 7.1.3

                and encounter new problem:

                # we need unbound to work as this is required for installer.sh to do any DNS requests
                echo -e "server:\n\tinterface: 127.0.0.1\n\tdo-ip6: no" > /etc/unbound/unbound.conf.d/cloudron-network.conf
                systemctl restart unbound
                cat: /home/yellowtent/box/VERSION: No such file or directory
                2022-03-04T14:58:59 ==> installer: Updating from  to 7.1.3
                2022-03-04T14:58:59 ==> installer: updating docker
                /usr/sbin/mount.nfs
                /usr/bin/sshfs
                2022-03-04T14:58:59 ==> installer: updating node
                rebuilt dependencies successfully
                2022-03-04T14:59:27 ==> installer: downloading new addon images
                2022-03-04T14:59:27 ==> installer:      Pulling docker images: cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea cloudron/turn:1.4.0@sha256:45817f1631992391d585f171498d257487d872480fd5646723a2b956cc4ef15d cloudron/mysql:3.2.1@sha256:75cef64ba4917ba9ec68bc0c9d9ba3a9eeae00a70173cd6d81cc6118038737d9 cloudron/postgresql:4.3.0@sha256:9f0cfe83310a6f67885c21804c01e73c8d256606217f44dcefb3e05a5402b2c9 cloudron/mongodb:4.2.0@sha256:c8ebdbe2663b26fcd58b1e6b97906b62565adbe4a06256ba0f86114f78b37e6b cloudron/redis:3.2.1@sha256:30a5550c41c3be3a01dbf457497ba2f3c05f3121c595a17ef1aacbef931b6114 cloudron/mail:3.6.1@sha256:b8b93f007105080d4812a05648e6bc5e15c95c63f511c829cbc14a163d9ea029 cloudron/graphite:3.1.0@sha256:30ec3a01964a1e01396acf265183997c3e17fb07eac1a82b979292cc7719ff4b cloudron/sftp:3.6.0@sha256:9c686b10c1a3ba344a743f399d08b4da5426e111f455114980f0ae0229c1ab23
                Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                2022-03-04T14:59:42 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                2022-03-04T15:00:02 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                2022-03-04T15:00:22 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                Error response from daemon: Get "https://registry-1.docker.io/v2/": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
                2022-03-04T15:00:42 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                Error response from daemon: Get "https://registry-1.docker.io/v2/": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
                2022-03-04T15:01:02 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                Error response from daemon: Get "https://registry-1.docker.io/v2/": context deadline exceeded
                2022-03-04T15:01:22 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                2022-03-04T15:01:42 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                2022-03-04T15:02:02 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                2022-03-04T15:02:22 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                2022-03-04T15:02:42 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                Error response from daemon: Get "https://registry-1.docker.io/v2/": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
                2022-03-04T15:03:02 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                Error response from daemon: Get "https://registry-1.docker.io/v2/": context deadline exceeded
                2022-03-04T15:03:22 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                2022-03-04T15:03:43 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                2022-03-04T15:04:03 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                2022-03-04T15:04:23 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                2022-03-04T15:04:43 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                Error response from daemon: Get "https://registry-1.docker.io/v2/": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
                2022-03-04T15:05:03 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                2022-03-04T15:05:23 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                
                

                its still keep running with that kind of error

                please advice what to do

                M Offline
                M Offline
                mikewen8888
                wrote on last edited by
                #20

                @nebulon very strange, resolv.conf change again

                so while the log still showing that error response from daemon
                i edit (again) resolv.conf and put my ISP DNS server address

                now it is success, finished the cloudron installation

                so the step was:

                install new ubuntu sever
                run cloudron-setup script
                encounter curl error
                edit resolv.conf
                re-run cloudron-setup
                this time, docker went through with no problem
                finished installing base dependencies and downloading docker images
                installing version 7.1.3
                encounter error response from daemon
                edit resolv.conf (again)
                error gone, continue with docker pull
                finished installation

                noob@cloud:~$ sudo ./cloudron-setup
                
                ##############################################
                         Cloudron Setup (latest)
                ##############################################
                
                 Follow setup logs in a second terminal with:
                 $ tail -f /var/log/cloudron-setup.log
                
                 Join us at https://forum.cloudron.io for any questions.
                
                => Updating apt and installing script dependencies
                => Checking version
                => Downloading version 7.1.3 ...
                => Installing base dependencies and downloading docker images (this takes some time) ...
                => Installing version 7.1.3 (this takes some time) ...
                => Waiting for cloudron to be ready (this takes some time) ....
                
                After reboot, visit https://<IP> and accept the self-signed certificate to finish setup.
                
                The server has to be rebooted to apply all the settings. Reboot now ? [Y/n]
                
                
                
                [INFO] Processed migration 20210517194116-backups-provider-mountpoint
                [INFO] Processed migration 20210528205138-notifications-drop-userId
                [INFO] Processed migration 20210625061443-volumes-change-noop-to-mountpoint
                [INFO] Processed migration 20210707154724-users-migrate-avatar
                [INFO] Processed migration 20210729191138-domains-update-wellKnown-matrix-client
                [INFO] Processed migration 20210809203855-appAddonConfigs-alter-value
                [INFO] Processed migration 20210820172800-users-alter-loginLocationsJson
                [INFO] Processed migration 20210921022843-apps-add-operatorsJson
                [INFO] Processed migration 20210927211658-apps-add-crontab
                [INFO] Processed migration 20211001095256-users-add-inviteToken
                [INFO] Processed migration 20211001160903-apps-add-inbox
                [INFO] Processed migration 20211006200150-domains-ensure-fallbackCertificate
                [INFO] Processed migration 20211008171126-mailboxes-add-enablePop3
                [INFO] Processed migration 20211012020255-mail-add-dkimKeyJson
                [INFO] Processed migration 20211117070204-blobs-delete-dhparams
                [INFO] Processed migration 20211117201805-eventlog-rename-source-to-sourceJson
                [INFO] Processed migration 20220107015249-settings-sysinfo-ip-to-ipv4
                [INFO] Processed migration 20220113223425-settings-rename-directory-config-to-profile-config
                [INFO] Processed migration 20220115070646-subdomains-add-environmentVariable
                [INFO] Processed migration 20220202011148-blobs-migrate-token-secret
                [INFO] Processed migration 20220207214956-rename-subdomains-to-locations
                [INFO] Processed migration 20220219220751-mail-ensure-dkimKey
                [INFO] Done
                2022-03-04T15:22:03 ==> start: Changing ownership
                2022-03-04T15:22:03 ==> start: Starting Cloudron
                2022-03-04T15:22:05 ==> start: Almost done
                
                

                any idea what's went wrong, it was always DNS resolver change to localhost

                M 1 Reply Last reply
                0
                • M mikewen8888

                  @nebulon very strange, resolv.conf change again

                  so while the log still showing that error response from daemon
                  i edit (again) resolv.conf and put my ISP DNS server address

                  now it is success, finished the cloudron installation

                  so the step was:

                  install new ubuntu sever
                  run cloudron-setup script
                  encounter curl error
                  edit resolv.conf
                  re-run cloudron-setup
                  this time, docker went through with no problem
                  finished installing base dependencies and downloading docker images
                  installing version 7.1.3
                  encounter error response from daemon
                  edit resolv.conf (again)
                  error gone, continue with docker pull
                  finished installation

                  noob@cloud:~$ sudo ./cloudron-setup
                  
                  ##############################################
                           Cloudron Setup (latest)
                  ##############################################
                  
                   Follow setup logs in a second terminal with:
                   $ tail -f /var/log/cloudron-setup.log
                  
                   Join us at https://forum.cloudron.io for any questions.
                  
                  => Updating apt and installing script dependencies
                  => Checking version
                  => Downloading version 7.1.3 ...
                  => Installing base dependencies and downloading docker images (this takes some time) ...
                  => Installing version 7.1.3 (this takes some time) ...
                  => Waiting for cloudron to be ready (this takes some time) ....
                  
                  After reboot, visit https://<IP> and accept the self-signed certificate to finish setup.
                  
                  The server has to be rebooted to apply all the settings. Reboot now ? [Y/n]
                  
                  
                  
                  [INFO] Processed migration 20210517194116-backups-provider-mountpoint
                  [INFO] Processed migration 20210528205138-notifications-drop-userId
                  [INFO] Processed migration 20210625061443-volumes-change-noop-to-mountpoint
                  [INFO] Processed migration 20210707154724-users-migrate-avatar
                  [INFO] Processed migration 20210729191138-domains-update-wellKnown-matrix-client
                  [INFO] Processed migration 20210809203855-appAddonConfigs-alter-value
                  [INFO] Processed migration 20210820172800-users-alter-loginLocationsJson
                  [INFO] Processed migration 20210921022843-apps-add-operatorsJson
                  [INFO] Processed migration 20210927211658-apps-add-crontab
                  [INFO] Processed migration 20211001095256-users-add-inviteToken
                  [INFO] Processed migration 20211001160903-apps-add-inbox
                  [INFO] Processed migration 20211006200150-domains-ensure-fallbackCertificate
                  [INFO] Processed migration 20211008171126-mailboxes-add-enablePop3
                  [INFO] Processed migration 20211012020255-mail-add-dkimKeyJson
                  [INFO] Processed migration 20211117070204-blobs-delete-dhparams
                  [INFO] Processed migration 20211117201805-eventlog-rename-source-to-sourceJson
                  [INFO] Processed migration 20220107015249-settings-sysinfo-ip-to-ipv4
                  [INFO] Processed migration 20220113223425-settings-rename-directory-config-to-profile-config
                  [INFO] Processed migration 20220115070646-subdomains-add-environmentVariable
                  [INFO] Processed migration 20220202011148-blobs-migrate-token-secret
                  [INFO] Processed migration 20220207214956-rename-subdomains-to-locations
                  [INFO] Processed migration 20220219220751-mail-ensure-dkimKey
                  [INFO] Done
                  2022-03-04T15:22:03 ==> start: Changing ownership
                  2022-03-04T15:22:03 ==> start: Starting Cloudron
                  2022-03-04T15:22:05 ==> start: Almost done
                  
                  

                  any idea what's went wrong, it was always DNS resolver change to localhost

                  M Offline
                  M Offline
                  mikewen8888
                  wrote on last edited by mikewen8888
                  #21

                  @nebulon do i need to change resolv.conf back to local host, or keep my ISP DNS server address for cloudron to work?

                  nebulonN 1 Reply Last reply
                  0
                  • M mikewen8888

                    @nebulon do i need to change resolv.conf back to local host, or keep my ISP DNS server address for cloudron to work?

                    nebulonN Offline
                    nebulonN Offline
                    nebulon
                    Staff
                    wrote on last edited by
                    #22

                    @mikewen8888 Cloudron will set the DNS resolver to localhost as it requires unbound to run there. Given that you seem to hit a lot of rather random errors, which I don't believe many other users have ever hit, I wonder how your server setup is done. When I debugged your home server it also had strange DNS issues now this one as well running apparently in another network. Are you using any special Ubuntu flavor or have some non-standard routing setup for those servers?

                    M 1 Reply Last reply
                    0
                    • nebulonN nebulon

                      @mikewen8888 Cloudron will set the DNS resolver to localhost as it requires unbound to run there. Given that you seem to hit a lot of rather random errors, which I don't believe many other users have ever hit, I wonder how your server setup is done. When I debugged your home server it also had strange DNS issues now this one as well running apparently in another network. Are you using any special Ubuntu flavor or have some non-standard routing setup for those servers?

                      M Offline
                      M Offline
                      mikewen8888
                      wrote on last edited by mikewen8888
                      #23

                      @nebulon I agree
                      I believed that many users will have smooth installation

                      I downloaded ubuntu server 20.4.03 ISO from their website, create vm under esxi 6.7 and i use pfsense as my router and firewall in my home, and i don't know if my firewall setting is non-standard

                      next week i will put production server in my local server hosting provider and make a fresh ubuntu/cloudron installation from there and hopefully the installation will working without any trouble like this thread

                      anyway, i appreciate all cloudron's staff helping me with this issue

                      1 Reply Last reply
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