This app is currently not responding. Please try refreshing the page in a few minutes.

[modifyd]

I can't get to my Cloudron home page.
I restarted the VM that it is running on.
I verified that Cloudron is running on the VM as well

[modifyd]

@girish said in This app is currently not responding. Please try refreshing the page in a few minutes.:

https://docs.cloudron.io/apps/#log-viewer

I got back into Guacamole, I went into Repair and the app failed to update, I hit Retry Task and it updated and was able to run.

[nebulon]

Hi @modifyd !

Can you check the logs at /home/yellowtent/platformdata/logs/box.log ?
Assuming you are trying to access my.yourdomain.com here. Are any other apps reachable?

Also you can run cloudron-support via SSH and send us the resulting link to support@cloudron.io for a more detailed overview of the situation.

[nebulon]

I got the support email and from there it looks like the dashboard itself is working and showing the login screen find, so I assume this is about a specific app, which is not responding? In which case, are there any errors shown in the app logs?

[modifyd]

@nebulon I only use Guacamole

[girish]

@modifyd in the cloudron dashboard, does it say 'Running' ? Can you also maybe paste last 50 lines in the app logs - https://docs.cloudron.io/apps/#log-viewer ?

Also, was it ever running ?

[modifyd]

@girish said in This app is currently not responding. Please try refreshing the page in a few minutes.:

https://docs.cloudron.io/apps/#log-viewer

I got back into Guacamole, I went into Repair and the app failed to update, I hit Retry Task and it updated and was able to run.

[girish]

@modifyd Ah ok, glad that got sorted out. If it goes to non-responding again, please post the logs here, so we can debug what's happening.