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@zion in this case your Nextcloud account is linked to the corresponding Cloudron account and the password must be changed at Cloudron. To have a slightly better UX and make things clearer you could redirect the Forgot/Change password function of Nextcloud to Cloudron --> change Password reset link.
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@subven I decided to reinstall and gave authority for user accounts to Nextcloud which gave me access to users account passwords. I was a little confused about the other methods of correcting the issue but thank you for the explanation of other method of solving this.
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@zion you can do both at the same time. If you create a account within Nextcloud, Cloudrons LDAP is not involved. The other way around you can deny access for Cloudron accounts via the apps security tab within Cloudron. Switching off LDAP is not recommended but you are free to do whatever you like ^^