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  3. Failed Install (Racknerd KVM VPS Ubuntu 22.04)

Failed Install (Racknerd KVM VPS Ubuntu 22.04)

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installationubuntu 22.04
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  • S Offline
    S Offline
    superhua
    wrote on last edited by nebulon
    #1

    On a fresh Ubuntu 22.04, Cloudron fails to install. Installing on a fresh Ubuntu 20.04 succeeds.

    Errors at the end of the log:

    Generating grub configuration file ...
    Found linux image: /boot/vmlinuz-5.15.0-58-generic
    Found initrd image: /boot/initrd.img-5.15.0-58-generic
    Found linux image: /boot/vmlinuz-5.15.0-30-generic
    Found initrd image: /boot/initrd.img-5.15.0-30-generic
    Warning: os-prober will not be executed to detect other bootable partitions.
    Systems on them will not be added to the GRUB boot configuration.
    Check GRUB_DISABLE_OS_PROBER documentation entry.
    done
    Errors were encountered while processing:
     nginx-common
     libnginx-mod-http-xslt-filter
     libnginx-mod-http-auth-pam
     libnginx-mod-http-echo
     libnginx-mod-http-subs-filter
     libnginx-mod-http-geoip2
     libnginx-mod-stream-geoip2
     nginx-core
     libnginx-mod-http-dav-ext
     libnginx-mod-mail
     libnginx-mod-http-image-filter
     libnginx-mod-stream
     libnginx-mod-http-upstream-fair
     nginx-full
     mysql-server-8.0
    needrestart is being skipped since dpkg has failed
    E: Sub-process /usr/bin/dpkg returned an error code (1)
    

    I've looked at other failed installs with 22.04, but am not sure of next steps.

    Thank you.

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    • nebulonN Offline
      nebulonN Offline
      nebulon
      Staff
      wrote on last edited by
      #2

      On which server provider or virtualization technology is this happening?

      S 1 Reply Last reply
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      • nebulonN nebulon

        On which server provider or virtualization technology is this happening?

        S Offline
        S Offline
        superhua
        wrote on last edited by
        #3

        @nebulon This is on Racknerd KVM VPS.

        (I'm using Cloudron successfully on this platform, but only with Ubuntu 20.04.)

        Thank you.

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        • nebulonN Offline
          nebulonN Offline
          nebulon
          Staff
          wrote on last edited by
          #4

          Looks like their Ubuntu 22 image requires some custom fixes then. Do you see further errors in /var/log/dpkg.log to get more information on what exactly failed?

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          • nebulonN nebulon marked this topic as a question on
          • nebulonN nebulon

            Looks like their Ubuntu 22 image requires some custom fixes then. Do you see further errors in /var/log/dpkg.log to get more information on what exactly failed?

            S Offline
            S Offline
            superhua
            wrote on last edited by
            #5

            @nebulon Looking at dpkg.log, I'm not seeing any errors or fails. 😬

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            • nebulonN Offline
              nebulonN Offline
              nebulon
              Staff
              wrote on last edited by
              #6

              Just to be sure, have you tried the setup again and it fails the same way? Also maybe give the server some time to startup completely before running the Cloudron setup script. Sometimes the cloud-init scripts from the provider are still running while SSH already works.

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              • nebulonN nebulon

                Just to be sure, have you tried the setup again and it fails the same way? Also maybe give the server some time to startup completely before running the Cloudron setup script. Sometimes the cloud-init scripts from the provider are still running while SSH already works.

                S Offline
                S Offline
                superhua
                wrote on last edited by
                #7

                @nebulon Alas, yes. Even after reinstalling 22.04 and waiting 10 minutes, I still receive the same error.

                I may just install 20.04 and go from there since I know 20.04 works.

                Thanks again for your help!

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                • S superhua

                  @nebulon Alas, yes. Even after reinstalling 22.04 and waiting 10 minutes, I still receive the same error.

                  I may just install 20.04 and go from there since I know 20.04 works.

                  Thanks again for your help!

                  S Offline
                  S Offline
                  superhua
                  wrote on last edited by
                  #8

                  Update: I installed Ubuntu 20.04 and then upgraded to Ubuntu 22.04. The Cloudron install then worked!

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                  • S superhua has marked this topic as solved on
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