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  1. Cloudron Forum
  2. WordPress (Developer)
  3. PHP Fatal error

PHP Fatal error

Scheduled Pinned Locked Moved WordPress (Developer)
19 Posts 7 Posters 3.7k Views 7 Watching
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  • P p44

    @girish I increased memory_limit = 1024M but problem is still the same, when connecting to some pages, system go out of memory.

    At the moment, I moved that instance to Wp-Engine and is correctly working.

    Of course, due to lacking of solutions when this (rare) problems happens, this situation will lead to reconsider the presence of critical websites on Cloudron, not having the necessary technical knowledge to solve this kind of problem, and not being able to receive technical support from Cloudron help desk on this type of problem. But these aspects maybe can be discussed in a different thread.

    girishG Offline
    girishG Offline
    girish
    Staff
    wrote on last edited by
    #9

    @p44 If you can setup a test installation of Cloudron and give us access (keep your existing wp-engine running), then we can debug this further. My understanding is you are saying that just a simple WP install doesn't work ? (since you disabled all plugins and tried as well?)

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    • P p44

      Dear all,

      after latest update to Wordpress Developer, instance is broken and I have

      PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /app/data/public/wp-includes/pomo/mo.php on line 328

      Of course, I tried to disable all plugins, delete all themes, increase memory, but nothing happens...

      I also tried to restore old backups, but nothing to do... Always same problem.

      I suppose that is related to latest Cloudron Wordpres package update... To validate this hypothesis, how I can downgrade from org.wordpress.unmanaged.cloudronapp@3.0.4 to org.wordpress.unmanaged.cloudronapp@3.0.3?

      Edit: I restored a backup on org.wordpress.unmanaged.cloudronapp@3.0.3, but nothing happens...
      Edit: I restored even an old backup, 5 days ago, but problem is still the same.

      Can you help me?

      M Offline
      M Offline
      msbt
      App Dev
      wrote on last edited by
      #10

      @p44 did you also try to add define('WP_MEMORY_LIMIT', '512M'); to wp-config.php?

      https://stackoverflow.com/questions/46562269/wordpress-shows-fatal-error-after-moving-to-a-different-server

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      • P Offline
        P Offline
        p44
        translator
        wrote on last edited by
        #11

        @nebulon @girish @msbt Many thank's for all your support.

        I'm try to understand what is the source cause, the instance was working more then one year and need more accurate analisys.

        I can immediately rule out possible causes relating to the functioning of Cloudron.

        Thank's again for patience

        jordanurbsJ 1 Reply Last reply
        0
        • P p44

          @nebulon @girish @msbt Many thank's for all your support.

          I'm try to understand what is the source cause, the instance was working more then one year and need more accurate analisys.

          I can immediately rule out possible causes relating to the functioning of Cloudron.

          Thank's again for patience

          jordanurbsJ Offline
          jordanurbsJ Offline
          jordanurbs
          wrote on last edited by
          #12

          Having the same issue with a previously stable WordPress developer install. Have tried all the same solutions, no luck.

          girishG 1 Reply Last reply
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          • jordanurbsJ jordanurbs

            Having the same issue with a previously stable WordPress developer install. Have tried all the same solutions, no luck.

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #13

            @jordanurbs If you still have the app instance, can you contact us at support@cloudron.io , so we can debug this further?

            1 Reply Last reply
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            • girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #14

              This turned out to be a theme issue. The upstream theme author issued a fix and things are working now.

              P d19dotcaD 2 Replies Last reply
              4
              • girishG girish

                This turned out to be a theme issue. The upstream theme author issued a fix and things are working now.

                P Offline
                P Offline
                p44
                translator
                wrote on last edited by
                #15

                @girish Thank's Girish

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                • girishG girish

                  This turned out to be a theme issue. The upstream theme author issued a fix and things are working now.

                  d19dotcaD Offline
                  d19dotcaD Offline
                  d19dotca
                  wrote on last edited by
                  #16

                  @girish said in PHP Fatal error:

                  This turned out to be a theme issue. The upstream theme author issued a fix and things are working now.

                  Merely out of curiosity... what was the impacted theme?

                  --
                  Dustin Dauncey
                  www.d19.ca

                  jordanurbsJ 1 Reply Last reply
                  0
                  • girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by
                    #17

                    @jordanurbs what was the theme?

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                    0
                    • humptydumptyH Offline
                      humptydumptyH Offline
                      humptydumpty
                      wrote on last edited by
                      #18

                      I had a similar issue with my WP sites where the page would look all weird (CSS got all f'ed up). I thought it was theme related but narrowed it down to the CDN integration (Bunny). The page loaded fine once I disabled the CDN option in the caching plugins (I use different cache plugins on each of my sites). I did purge the cache in Bunny's dashboard, but that did not fix it. I didn't change anything with the sites before this happened, so it's got to be a broken update somewhere. The two problematic themes are Woodmart and Astra. My third site is using a different theme from Themeforest, but I can't remember its name right now (it's a weird one).

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                      • d19dotcaD d19dotca

                        @girish said in PHP Fatal error:

                        This turned out to be a theme issue. The upstream theme author issued a fix and things are working now.

                        Merely out of curiosity... what was the impacted theme?

                        jordanurbsJ Offline
                        jordanurbsJ Offline
                        jordanurbs
                        wrote on last edited by
                        #19

                        @d19dotca @girish

                        X theme, may also be called Pro

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