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  3. Apps Not Starting After Upgrade to 7.4.1

Apps Not Starting After Upgrade to 7.4.1

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  • R Offline
    R Offline
    Ropyro
    wrote on last edited by girish
    #1

    Hi All--

    Noticed my Cloudron was non-responsive. Rebooted server. Most apps are stuck on "Restarting." Restarted the server. Didn't help. All services appear to be running properly. Clicking on the gear icon for an app shows "Restarting - Waiting for Cloudron to initialize" at the top of the page. Found a solution, but it appears old and no longer accurate:

    https://forum.cloudron.io/topic/4668/apps-not-starting-after-upgrade-to-6-2-4

    Any ideas?

    Thanks!

    girishG 1 Reply Last reply
    0
    • R Ropyro

      @girish Yea, I can access it. What should I be looking for, exactly?

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by girish
      #4

      @Ropyro run a tail -f /home/yellowtent/platformdata/logs/box.log and then in another session do systemctl restart box , you will see that it's getting stuck somewhere (probably in updating some database).

      R 1 Reply Last reply
      0
      • R Ropyro

        Hi All--

        Noticed my Cloudron was non-responsive. Rebooted server. Most apps are stuck on "Restarting." Restarted the server. Didn't help. All services appear to be running properly. Clicking on the gear icon for an app shows "Restarting - Waiting for Cloudron to initialize" at the top of the page. Found a solution, but it appears old and no longer accurate:

        https://forum.cloudron.io/topic/4668/apps-not-starting-after-upgrade-to-6-2-4

        Any ideas?

        Thanks!

        girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by girish
        #2

        @Ropyro can you check the box log at /home/yellowtent/platformdata/logs/box.log ?

        R 1 Reply Last reply
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        • girishG girish

          @Ropyro can you check the box log at /home/yellowtent/platformdata/logs/box.log ?

          R Offline
          R Offline
          Ropyro
          wrote on last edited by
          #3

          @girish Yea, I can access it. What should I be looking for, exactly?

          girishG 1 Reply Last reply
          0
          • R Ropyro

            @girish Yea, I can access it. What should I be looking for, exactly?

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by girish
            #4

            @Ropyro run a tail -f /home/yellowtent/platformdata/logs/box.log and then in another session do systemctl restart box , you will see that it's getting stuck somewhere (probably in updating some database).

            R 1 Reply Last reply
            0
            • girishG girish marked this topic as a question on
            • girishG girish

              @Ropyro run a tail -f /home/yellowtent/platformdata/logs/box.log and then in another session do systemctl restart box , you will see that it's getting stuck somewhere (probably in updating some database).

              R Offline
              R Offline
              Ropyro
              wrote on last edited by
              #5

              @girish Gotcha -- thanks. It appeared to be having trouble connecting to MySQL:

              box:services Attempt 1 failed. Will retry: Network error waiting for mysql: connect ECONNREFUSED 172.xx.xx.xx:3000

              Also had a few:

              (stderr): Error: No such container: postgresql

              No Idea why. I haven't changed anything on the server in a while. Restarting box seems to have fixed it, however I don't know why 🙂 What does restarting box do that rebooting the server not?

              Thanks so much for your help!

              nebulonN 1 Reply Last reply
              0
              • R Ropyro

                @girish Gotcha -- thanks. It appeared to be having trouble connecting to MySQL:

                box:services Attempt 1 failed. Will retry: Network error waiting for mysql: connect ECONNREFUSED 172.xx.xx.xx:3000

                Also had a few:

                (stderr): Error: No such container: postgresql

                No Idea why. I haven't changed anything on the server in a while. Restarting box seems to have fixed it, however I don't know why 🙂 What does restarting box do that rebooting the server not?

                Thanks so much for your help!

                nebulonN Offline
                nebulonN Offline
                nebulon
                Staff
                wrote on last edited by
                #6

                @Ropyro the errors you have seen there should have only been temporary while those containers were upgraded during the Cloudron update. A box restart would essentially again ensure the service containers are up, so I guess it was just a matter of time for them to be up again.

                R 1 Reply Last reply
                1
                • nebulonN nebulon

                  @Ropyro the errors you have seen there should have only been temporary while those containers were upgraded during the Cloudron update. A box restart would essentially again ensure the service containers are up, so I guess it was just a matter of time for them to be up again.

                  R Offline
                  R Offline
                  Ropyro
                  wrote on last edited by
                  #7

                  @nebulon Gotcha -- so it would have cleared up eventually, anyway. Well, thanks again. I really appreciate your support!

                  1 Reply Last reply
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