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Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. OnlyOffice
  3. OnlyOffice timing out when used with Nextcloud documents

OnlyOffice timing out when used with Nextcloud documents

Scheduled Pinned Locked Moved Solved OnlyOffice
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  • W Offline
    W Offline
    wu-lee
    wrote on last edited by
    #3

    I wasn't aware that I could, or at least not easily... trying to work out how now.

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    0
    • W Offline
      W Offline
      wu-lee
      wrote on last edited by
      #4

      Ok, it's described here: https://docs.cloudron.io/backups/#restore-app

      1 Reply Last reply
      2
      • girishG girish

        @wu-lee yes, the package was already revoked since it's broken. Please revert to the previous package version.

        J Offline
        J Offline
        jagan
        wrote on last edited by
        #5

        @girish said in OnlyOffice timing out when used with Nextcloud documents:

        @wu-lee yes, the package was already revoked since it's broken. Please revert to the previous package version.

        I have the same issue.
        I checked the version of OnlyOffice that I have now, it is v1.14.0 while the previous version was v1.10.1

        I am going to restore the v1.10.1 and hope everything goes well.

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        • J Offline
          J Offline
          jagan
          wrote on last edited by
          #6

          Update: Restoration of v1.10.1 over the v1.14.0 update resolved the issue.
          I'm just confirming for the sake of others who might have the same issue.

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          • girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #7

            The 1.14.0 package was already revoked a while ago because of this issue. I think somehow your server got the update in the small time frame it was available.

            J 1 Reply Last reply
            0
            • girishG girish

              The 1.14.0 package was already revoked a while ago because of this issue. I think somehow your server got the update in the small time frame it was available.

              J Offline
              J Offline
              jagan
              wrote on last edited by
              #8

              @girish Do I need to do anything now, I have switched off the automatic updates.
              Please let me know If I can update when the next version comes out.
              Thanks Girish!

              girishG 1 Reply Last reply
              0
              • J jagan

                @girish Do I need to do anything now, I have switched off the automatic updates.
                Please let me know If I can update when the next version comes out.
                Thanks Girish!

                girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #9

                @jagan you don't need to turn off automatic updates. Since the package is revoked, your installation won't update to that one anymore.

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                • R Offline
                  R Offline
                  rstockm
                  wrote on last edited by
                  #10

                  Well unfortunately, there is no 1.10 I could revert to:

                  image.png

                  • any other options?
                  1 Reply Last reply
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                  • nebulonN Offline
                    nebulonN Offline
                    nebulon
                    Staff
                    wrote on last edited by
                    #11

                    Given that the app as such is stateless, since the data resides in Nextcloud, you may just reinstall the app.

                    1 Reply Last reply
                    1
                    • R Offline
                      R Offline
                      rstockm
                      wrote on last edited by
                      #12

                      I reinstalled, but now the token isn't valid anymore and I'm not shure where to find the new one:

                      image.png

                      image.png

                      girishG 1 Reply Last reply
                      0
                      • R rstockm

                        I reinstalled, but now the token isn't valid anymore and I'm not shure where to find the new one:

                        image.png

                        image.png

                        girishG Offline
                        girishG Offline
                        girish
                        Staff
                        wrote on last edited by
                        #13

                        @rstockm See https://docs.cloudron.io/apps/onlyoffice/#changing-default-app-secret

                        1 Reply Last reply
                        1
                        • R Offline
                          R Offline
                          rstockm
                          wrote on last edited by
                          #14

                          Thanks: that did the trick.

                          1 Reply Last reply
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