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  3. Apps stopped functioning post failed updates

Apps stopped functioning post failed updates

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    • joesitsolutionsJ Offline
      joesitsolutionsJ Offline
      joesitsolutions
      wrote on last edited by joesitsolutions
      #1

      Hi there,

      my apps have randomly stopped working post multiple failed updates and can no longer be visited from the web. I cancelled the updates as they were not going through

      I am getting the following error on grav:
      https://pastebin.com/vBwdaZtN
      This is when I attempt to restore from a backup. It cannot seem to pull the image.
      I have tried the usual troubleshooting: restarted the server, and went through failed upgrade Steps. I also cannot see my FW/ IPS/IDS blocking the app pull.

      Any advice or support on this would be appreciated. Multiple apps look to be broken in my Cloudron instance.

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      • nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote on last edited by
        #2

        Does a manual docker pull cloudron/org.getgrav.cloudronapp:20230719-023805-238baa1a3 via SSH work? If so can you click the "retry" button in the repair tab of the app configure view?

        joesitsolutionsJ 1 Reply Last reply
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        • nebulonN nebulon marked this topic as a question on
        • nebulonN nebulon

          Does a manual docker pull cloudron/org.getgrav.cloudronapp:20230719-023805-238baa1a3 via SSH work? If so can you click the "retry" button in the repair tab of the app configure view?

          joesitsolutionsJ Offline
          joesitsolutionsJ Offline
          joesitsolutions
          wrote on last edited by joesitsolutions
          #3

          I have run this and it produces an error.
          @nebulon said in Apps stopped functioning post failed updates:

          docker pull cloudron/org.getgrav.cloudronapp:20230719-023805-238baa1a3

          I got the following error:
          Error response from daemon: error parsing HTTP 408 response body: invalid character '<' looking for beginning of value: "<html><body><h1>408 Request Time-out</h1>\nYour browser didn't send a complete request in time.\n</body></html>\n"

          To note there was a "security update" that was done right before this issue. Not sure if that was related but it was around the same time.

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          • joesitsolutionsJ Offline
            joesitsolutionsJ Offline
            joesitsolutions
            wrote on last edited by
            #4

            Follow-up note.
            I seen the following: https://forums.docker.com/t/http-408-request-time-out-but-not-a-ratelimit-or-dns-issue/113755
            Could this be related?

            joesitsolutionsJ 1 Reply Last reply
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            • joesitsolutionsJ joesitsolutions

              Follow-up note.
              I seen the following: https://forums.docker.com/t/http-408-request-time-out-but-not-a-ratelimit-or-dns-issue/113755
              Could this be related?

              joesitsolutionsJ Offline
              joesitsolutionsJ Offline
              joesitsolutions
              wrote on last edited by
              #5

              @joesitsolutions said in Apps stopped functioning post failed updates:

              I seen the following: https://forums.docker.com/t/http-408-request-time-out-but-not-a-ratelimit-or-dns-issue/113755

              In short what I posted here is related
              I ran the following command:
              ip link set mtu 1200 ens160
              This seems to have fixed it and now cloudron can pull images as expected.
              However this does not resolve the fact that apps seem to not be responding externally/internally.

              girishG 1 Reply Last reply
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              • joesitsolutionsJ joesitsolutions

                @joesitsolutions said in Apps stopped functioning post failed updates:

                I seen the following: https://forums.docker.com/t/http-408-request-time-out-but-not-a-ratelimit-or-dns-issue/113755

                In short what I posted here is related
                I ran the following command:
                ip link set mtu 1200 ens160
                This seems to have fixed it and now cloudron can pull images as expected.
                However this does not resolve the fact that apps seem to not be responding externally/internally.

                girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #6

                @joesitsolutions said in Apps stopped functioning post failed updates:

                ip link set mtu 1200 ens160

                Interesting solution. How did you end up discovering this ? Is this because of some local network related issue ?

                However this does not resolve the fact that apps seem to not be responding externally/internally.

                Can you write to us at support@cloudron.io ? I am afraid to give a solution without knowing the current state of the system.

                joesitsolutionsJ 1 Reply Last reply
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                • girishG girish

                  @joesitsolutions said in Apps stopped functioning post failed updates:

                  ip link set mtu 1200 ens160

                  Interesting solution. How did you end up discovering this ? Is this because of some local network related issue ?

                  However this does not resolve the fact that apps seem to not be responding externally/internally.

                  Can you write to us at support@cloudron.io ? I am afraid to give a solution without knowing the current state of the system.

                  joesitsolutionsJ Offline
                  joesitsolutionsJ Offline
                  joesitsolutions
                  wrote on last edited by
                  #7

                  @girish said in Apps stopped functioning post failed updates:

                  However this does not resolve the fact that apps seem to not be responding externally/internally.

                  Yet again my cloudflare changed its SSL/TLS encryption mode from Full (strict) to some other setting and broke my ssl side of things causing sites not to load. 😆 Tested other domains I have and those worked so the only setting remaining was that. Fixed my issue there.

                  @girish said in Apps stopped functioning post failed updates:

                  Interesting solution. How did you end up discovering this ? Is this because of some local network related issue ?

                  In terms of this the only thing I can think of is maybe getting rate limited so I had to slow down... I was updating multiple apps all at once when the updates all failed.

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                  • girishG girish has marked this topic as solved on
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