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  3. Cloudron Install - apt-get Update failed

Cloudron Install - apt-get Update failed

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  • N Offline
    N Offline
    nile
    wrote on last edited by girish
    #1

    Hi Guys,

    hope you can help me find the cause of this issue.

    When i try installing Cloudron on a fresh ubuntu server, run in a proxmox vm, i get this error.

    it seems to indicate that the integrated apt-get update fails to resolce the address of the used mirror.

    c0283e84-4026-44c2-aa0b-f2ae1971d95d-grafik.png

    funnily enough when i use apt-get update before trying to install cloudron it works normally. When tried after trying to install cloudron it fails.

    No trigger on firewall either.

    thanks in advance

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    • N Offline
      N Offline
      nile
      wrote on last edited by
      #2

      btw here is the syslog in case that helps.

      grafik.png

      girishG 1 Reply Last reply
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      • N nile

        btw here is the syslog in case that helps.

        grafik.png

        girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #3

        @nile looks like there is some DNS error and from the logs it seems related to not getting DNSSEC root anchor.

        Can you try the forward-everything workaround at https://docs.cloudron.io/troubleshooting/#unbound and run the setup script again as cloudron-setup --redo ?

        N 1 Reply Last reply
        0
        • girishG girish

          @nile looks like there is some DNS error and from the logs it seems related to not getting DNSSEC root anchor.

          Can you try the forward-everything workaround at https://docs.cloudron.io/troubleshooting/#unbound and run the setup script again as cloudron-setup --redo ?

          N Offline
          N Offline
          nile
          wrote on last edited by
          #4

          @girish thanks that worked

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