Backup task crashed

[ekevu123]

On one of my cloudron instances, the backup task crashes frequently, not every day, but perhaps twice per week.

Here are the logs, I don't really know where to look based on these:

^
throw er; // Unhandled 'error' event
at WriteWrap.onWriteComplete [as oncomplete] (node:internal/stream_base_commons:94:16)
at async backupAppWithTag (/home/yellowtent/box/src/backuptask.js:383:5)
at async fullBackup (/home/yellowtent/box/src/backuptask.js:504:29)
at async uploadAppSnapshot (/home/yellowtent/box/src/backuptask.js:361:5)
at emitErrorCloseNT (node:internal/streams/destroy:116:3)
at emitErrorNT (node:internal/streams/destroy:151:8)
at process.processTicksAndRejections (node:internal/process/task_queues:82:21) {
at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
at runBackupUpload (/home/yellowtent/box/src/backuptask.js:164:15)
code: 'EPIPE',
errno: -32,
syscall: 'write'
Dec 26 08:12:59box:tasks update 3272: {"percent":26,"message":"Uploading backup 114688M@1MBps (DOMAIN)"}
Dec 26 08:13:09box:tasks update 3272: {"percent":26,"message":"Uploading backup 114688M@0MBps (DOMAIN)"}
Dec 26 08:13:25box:tasks update 3272: {"percent":26,"message":"Uploading backup 114688M@0MBps (DOMAIN)"}
Dec 26 08:13:35box:tasks update 3272: {"percent":26,"message":"Uploading backup 114808M@12MBps (DOMAIN)"}
Dec 26 08:13:45box:tasks update 3272: {"percent":26,"message":"Uploading backup 114994M@19MBps (DOMAIN)"}
Dec 26 08:13:55box:tasks update 3272: {"percent":26,"message":"Uploading backup 115186M@19MBps (DOMAIN)"}
Dec 26 08:14:05box:tasks update 3272: {"percent":26,"message":"Uploading backup 115365M@18MBps (DOMAIN)"}
Dec 26 08:14:15box:tasks update 3272: {"percent":26,"message":"Uploading backup 115563M@20MBps (DOMAIN)"}
Dec 26 08:14:25box:tasks update 3272: {"percent":26,"message":"Uploading backup 115712M@15MBps (DOMAIN)"}
Dec 26 08:14:35box:tasks update 3272: {"percent":26,"message":"Uploading backup 115821M@11MBps (DOMAIN)"}
Dec 26 08:14:45box:tasks update 3272: {"percent":26,"message":"Uploading backup 115991M@17MBps (DOMAIN)"}
Dec 26 08:14:55box:tasks update 3272: {"percent":26,"message":"Uploading backup 116160M@17MBps (DOMAIN)"}
Dec 26 08:15:05box:tasks update 3272: {"percent":26,"message":"Uploading backup 116300M@14MBps (DOMAIN)"}
Dec 26 08:15:15box:tasks update 3272: {"percent":26,"message":"Uploading backup 116481M@18MBps (DOMAIN)"}
Dec 26 08:15:25box:tasks update 3272: {"percent":26,"message":"Uploading backup 116640M@16MBps (DOMAIN)"}
Dec 26 08:15:35box:tasks update 3272: {"percent":26,"message":"Uploading backup 116741M@10MBps (DOMAIN)"}
Dec 26 08:15:45box:tasks update 3272: {"percent":26,"message":"Uploading backup 116865M@12MBps (DOMAIN)"}
Dec 26 08:15:55box:tasks update 3272: {"percent":26,"message":"Uploading backup 117038M@17MBps (DOMAIN)"}
Dec 26 08:16:05box:tasks update 3272: {"percent":26,"message":"Uploading backup 117207M@17MBps (DOMAIN)"}
Dec 26 08:16:15box:tasks update 3272: {"percent":26,"message":"Uploading backup 117389M@18MBps (DOMAIN)"}
Dec 26 08:16:25box:tasks update 3272: {"percent":26,"message":"Uploading backup 117554M@17MBps (DOMAIN)"}
Dec 26 08:16:35box:tasks update 3272: {"percent":26,"message":"Uploading backup 117690M@14MBps (DOMAIN)"}
Dec 26 08:16:56box:tasks update 3272: {"percent":26,"message":"Uploading backup 117760M@7MBps (DOMAIN)"}
Dec 26 08:17:06box:tasks update 3272: {"percent":26,"message":"Uploading backup 117884M@12MBps (DOMAIN)"}
backup 118069M@18MBps (DOMAIN)"}
Dec 26 08:17:26box:tasks update 3272: {"percent":26,"message":"Uploading backup 118262M@19MBps (DOMAIN)"}
Dec 26 08:17:36box:tasks update 3272: {"percent":26,"message":"Uploading backup 118469M@21MBps (DOMAIN)"}
Dec 26 08:17:46box:tasks update 3272: {"percent":26,"message":"Uploading backup 118653M@18MBps (DOMAIN)"}
Dec 26 08:17:56box:tasks update 3272: {"percent":26,"message":"Uploading backup 118784M@13MBps (DOMAIN)"}
Dec 26 08:18:06box:tasks update 3272: {"percent":26,"message":"Uploading backup 118916M@13MBps (DOMAIN)"}
Dec 26 08:18:16box:tasks update 3272: {"percent":26,"message":"Uploading backup 119088M@17MBps (DOMAIN)"}
Dec 26 08:18:26box:tasks update 3272: {"percent":26,"message":"Uploading backup 119156M@7MBps (DOMAIN)"}
Dec 26 08:18:36box:tasks update 3272: {"percent":26,"message":"Uploading backup 119229M@7MBps (DOMAIN)"}
Dec 26 08:18:46box:tasks update 3272: {"percent":26,"message":"Uploading backup 119320M@9MBps (DOMAIN)"}
Dec 26 08:18:56box:tasks update 3272: {"percent":26,"message":"Uploading backup 119429M@11MBps (DOMAIN)"}
Dec 26 08:19:06box:tasks update 3272: {"percent":26,"message":"Uploading backup 119548M@12MBps (DOMAIN)"}
Dec 26 08:19:16box:tasks update 3272: {"percent":26,"message":"Uploading backup 119687M@14MBps (DOMAIN)"}
Dec 26 08:19:27box:tasks update 3272: {"percent":26,"message":"Uploading backup 119808M@12MBps (DOMAIN)"}
Dec 26 08:19:37box:tasks update 3272: {"percent":26,"message":"Uploading backup 119837M@3MBps (DOMAIN)"}
Dec 26 08:19:47box:tasks update 3272: {"percent":26,"message":"Uploading backup 119837M@0MBps (DOMAIN)"}
Dec 26 08:19:57box:tasks update 3272: {"percent":26,"message":"Uploading backup 119837M@0MBps (DOMAIN)"}
Dec 26 08:20:07box:tasks update 3272: {"percent":26,"message":"Uploading backup 119838M@0MBps (DOMAIN)"}
Dec 26 08:20:17box:tasks update 3272: {"percent":26,"message":"Uploading backup 119876M@4MBps (DOMAIN)"}
Dec 26 08:20:27box:tasks update 3272: {"percent":26,"message":"Uploading backup 120057M@18MBps (DOMAIN)"}
Dec 26 08:20:37box:tasks update 3272: {"percent":26,"message":"Uploading backup 120241M@18MBps (DOMAIN)"}
Dec 26 08:20:47box:tasks update 3272: {"percent":26,"message":"Uploading backup 120435M@19MBps (DOMAIN)"}
Dec 26 08:20:57box:tasks update 3272: {"percent":26,"message":"Uploading backup 120603M@17MBps (DOMAIN)"}
Dec 26 08:21:07box:tasks update 3272: {"percent":26,"message":"Uploading backup 120745M@14MBps (DOMAIN)"}
Dec 26 08:21:17box:tasks update 3272: {"percent":26,"message":"Uploading backup 120832M@9MBps (DOMAIN)"}
Dec 26 08:21:27box:tasks update 3272: {"percent":26,"message":"Uploading backup 120832M@0MBps (DOMAIN)"}
Dec 26 08:21:37box:tasks update 3272: {"percent":26,"message":"Uploading backup 120832M@0MBps (DOMAIN)"}
Dec 26 08:21:47box:tasks update 3272: {"percent":26,"message":"Uploading backup 120832M@0MBps (DOMAIN)"}
Dec 26 08:21:57box:tasks update 3272: {"percent":26,"message":"Uploading backup 120832M@0MBps (DOMAIN)"}
Dec 26 08:22:07box:tasks update 3272: {"percent":26,"message":"Uploading backup 120832M@0MBps (DOMAIN)"}
120832M@0MBps (DOMAIN)"}
Dec 26 08:22:27box:tasks update 3272: {"percent":26,"message":"Uploading backup 120832M@0MBps (DOMAIN)"}
Dec 26 08:22:37box:tasks update 3272: {"percent":26,"message":"Uploading backup 120832M@0MBps (DOMAIN)"}
Dec 26 08:22:47box:tasks update 3272: {"percent":26,"message":"Uploading backup 120832M@0MBps (DOMAIN)"}
Dec 26 08:22:57box:tasks update 3272: {"percent":26,"message":"Uploading backup 120832M@0MBps (DOMAIN)"}
Dec 26 08:23:07box:tasks update 3272: {"percent":26,"message":"Uploading backup 120832M@0MBps (DOMAIN)"}
Dec 26 08:23:17box:tasks update 3272: {"percent":26,"message":"Uploading backup 120832M@0MBps (DOMAIN)"}
Dec 26 08:23:27box:tasks update 3272: {"percent":26,"message":"Uploading backup 120832M@0MBps (DOMAIN)"}
Dec 26 08:23:37box:tasks update 3272: {"percent":26,"message":"Uploading backup 120832M@0MBps (DOMAIN)"}
Dec 26 08:23:47box:tasks update 3272: {"percent":26,"message":"Uploading backup 120832M@0MBps (DOMAIN)"}
Dec 26 08:23:57box:tasks update 3272: {"percent":26,"message":"Uploading backup 120832M@0MBps (DOMAIN)"}
Dec 26 08:24:07box:tasks update 3272: {"percent":26,"message":"Uploading backup 120832M@0MBps (DOMAIN)"}
Dec 26 08:24:17box:tasks update 3272: {"percent":26,"message":"Uploading backup 120832M@0MBps (DOMAIN)"}
Dec 26 08:24:27box:tasks update 3272: {"percent":26,"message":"Uploading backup 120832M@0MBps (DOMAIN)"}
Dec 26 08:25:00box:tasks update 3272: {"percent":26,"message":"Uploading backup 120832M@0MBps (DOMAIN)"}
Dec 26 08:25:10box:tasks update 3272: {"percent":26,"message":"Uploading backup 120918M@9MBps (DOMAIN)"}
Dec 26 08:25:20box:tasks update 3272: {"percent":26,"message":"Uploading backup 121072M@15MBps (DOMAIN)"}
Dec 26 08:25:34box:tasks update 3272: {"percent":26,"message":"Uploading backup 121080M@1MBps (DOMAIN)"}
Dec 26 08:25:49box:tasks update 3272: {"percent":26,"message":"Uploading backup 121080M@0MBps (DOMAIN)"}
Dec 26 08:25:50box:shell backup-snapshot/app_c7c7e8c7-4120-4f85-bdaa-c05453fac2ed (stderr): node:events:491
Dec 26 08:25:51box:shell backup-snapshot/app_c7c7e8c7-4120-4f85-bdaa-c05453fac2ed code: 1, signal: null
Dec 26 08:25:51box:taskworker Task took 8750.549 seconds
Dec 26 08:25:51box:tasks setCompleted - 3272: {"result":null,"error":{"stack":"BoxError: Backuptask crashed\n at runBackupUpload (/home/yellowtent/box/src/backuptask.js:164:15)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async uploadAppSnapshot (/home/yellowtent/box/src/backuptask.js:361:5)\n at async backupAppWithTag (/home/yellowtent/box/src/backuptask.js:383:5)\n at async fullBackup (/home/yellowtent/box/src/backuptask.js:504:29)","name":"BoxError","reason":"Internal Error","details":{},"message":"Backuptask crashed"}}
Dec 26 08:25:51box:tasks update 3272: {"percent":100,"result":null,"error":{"stack":"BoxError: Backuptask crashed\n at runBackupUpload (/home/yellowtent/box/src/backuptask.js:164:15)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async uploadAppSnapshot (/home/yellowtent/box/src/backuptask.js:361:5)\n at async backupAppWithTag (/home/yellowtent/box/src/backuptask.js:383:5)\n at async fullBackup (/home/yellowtent/box/src/backuptask.js:504:29)","name":"BoxError","reason":"Internal Error","details":{},"message":"Backuptask crashed"}}
Backuptask crashed
'error' event on TLSSocket instance at:
write EPIPE
v18.16.0

[girish]

@ekevu123 Is this still a problem? If so, can you contact support@cloudron.io ? Haven't seen this error before but maybe related to your backup destination. Usually EPIPE occurs when you write to a socket which has already been closed.

[ekevu123]

Sure, I'll write you there.