Cloudron install on Ubuntu 22.04 broken

[girish]

@skeats It looks like some IPv6 related failures. Maybe you can try disabling IPv6 on the server?

[girish]

Also, which VPS are you installing this on? Or is this a home server / internal network ?

[skeats]

This is being installed on an internal business network on a dedicated server. I will need to reinstall Ubuntu server disable IPV6 and try again to see if it works. I will let you know.

[skeats]

I did a fresh install of Ubuntu Server 22.04.3 lts and disabled ipv6 in /etc/default/grub, did a sudo update-grub to restart grub with the change I did and did the Cloudron install and got the same error:

echo "==> Install collectd"
==> Install collectd

without this, libnotify4 will install gnome-shell

apt-get install -y libnotify4 libcurl3-gnutls --no-install-recommends
Reading package lists...
Building dependency tree...
Reading state information...
libcurl3-gnutls is already the newest version (7.81.0-1ubuntu1.14).
libcurl3-gnutls set to manually installed.
The following additional packages will be installed:
libgdk-pixbuf-2.0-0 libgdk-pixbuf2.0-common
Suggested packages:
gnome-shell | notification-daemon
Recommended packages:
libgdk-pixbuf2.0-bin
The following NEW packages will be installed:
libgdk-pixbuf-2.0-0 libgdk-pixbuf2.0-common libnotify4
0 upgraded, 3 newly installed, 0 to remove and 0 not upgraded.
Need to get 174 kB of archives.
After this operation, 653 kB of additional disk space will be used.
Ign:1 http://ca.archive.ubuntu.com/ubuntu jammy-updates/main amd64 libgdk-pixbuf2.0-common all 2.42.8+dfsg-1ubuntu0.2
Ign:2 http://ca.archive.ubuntu.com/ubuntu jammy-updates/main amd64 libgdk-pixbuf-2.0-0 amd64 2.42.8+dfsg-1ubuntu0.2
Ign:3 http://ca.archive.ubuntu.com/ubuntu jammy-updates/main amd64 libnotify4 amd64 0.7.9-3ubuntu5.22.04.1
Ign:1 http://ca.archive.ubuntu.com/ubuntu jammy-updates/main amd64 libgdk-pixbuf2.0-common all 2.42.8+dfsg-1ubuntu0.2
Ign:2 http://ca.archive.ubuntu.com/ubuntu jammy-updates/main amd64 libgdk-pixbuf-2.0-0 amd64 2.42.8+dfsg-1ubuntu0.2
Ign:3 http://ca.archive.ubuntu.com/ubuntu jammy-updates/main amd64 libnotify4 amd64 0.7.9-3ubuntu5.22.04.1
Ign:1 http://ca.archive.ubuntu.com/ubuntu jammy-updates/main amd64 libgdk-pixbuf2.0-common all 2.42.8+dfsg-1ubuntu0.2
Ign:2 http://ca.archive.ubuntu.com/ubuntu jammy-updates/main amd64 libgdk-pixbuf-2.0-0 amd64 2.42.8+dfsg-1ubuntu0.2
Ign:3 http://ca.archive.ubuntu.com/ubuntu jammy-updates/main amd64 libnotify4 amd64 0.7.9-3ubuntu5.22.04.1
Err:1 http://ca.archive.ubuntu.com/ubuntu jammy-updates/main amd64 libgdk-pixbuf2.0-common all 2.42.8+dfsg-1ubuntu0.2
Temporary failure resolving 'ca.archive.ubuntu.com'
Err:2 http://ca.archive.ubuntu.com/ubuntu jammy-updates/main amd64 libgdk-pixbuf-2.0-0 amd64 2.42.8+dfsg-1ubuntu0.2
Temporary failure resolving 'ca.archive.ubuntu.com'
Err:3 http://ca.archive.ubuntu.com/ubuntu jammy-updates/main amd64 libnotify4 amd64 0.7.9-3ubuntu5.22.04.1
Temporary failure resolving 'ca.archive.ubuntu.com'
E: Failed to fetch http://ca.archive.ubuntu.com/ubuntu/pool/main/g/gdk-pixbuf/libgdk-pixbuf2.0-common_2.42.8%2Bdfsg-1ubuntu0.2_all.deb Temporary failure resolving 'ca.archive.ubuntu.com'
E: Failed to fetch http://ca.archive.ubuntu.com/ubuntu/pool/main/g/gdk-pixbuf/libgdk-pixbuf-2.0-0_2.42.8%2Bdfsg-1ubuntu0.2_amd64.deb Temporary failure resolving 'ca.archive.ubuntu.com'
E: Failed to fetch http://ca.archive.ubuntu.com/ubuntu/pool/main/libn/libnotify/libnotify4_0.7.9-3ubuntu5.22.04.1_amd64.deb Temporary failure resolving 'ca.archive.ubuntu.com'
E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?

what else could be causing the issue?

[necrevistonnezr]

Oh please continue to copy & paste without any regard to format or readability

[scooke]

Try these, and by "try" I mean follow the various solutions. This isn't a cloudon problem, it's a connection problem (this Temporary failure resolving 'ca.archive.ubuntu.com' is the clue.) And sadly, by the time you determine what the issue is and fix it, the installer will have had a few failed attempts and may not be able to continue since things are "already installed". So, keep track of what the fix was, redo the VM, do the fix, THEN run the Cloudron installer. I've had this happen to me on 2 different VPSes. I've added a few different sites offering the same general solutions, but sometimes the wording, or the layout, or even the colors make one more comprehensible than the other. Good luck!

https://askubuntu.com/questions/91543/apt-get-update-fails-to-fetch-files-temporary-failure-resolving-error
https://itslinuxfoss.com/fix-temporary-failure-resolving-archive-ubuntu-com-error/
https://ubuntuforums.org/showthread.php?t=2456044

[skeats]

Please close this as solved because I figured out the problem. It was due to a bug with the Unbound DNS resolver from Cloudron. I had to add to the /etc/unbound/unbound.conf.d a new file called forward-everything.conf and add in my own DNS in a script since I found the problem in the docs on Cloudron.io.

[girish]

@skeats thanks for reporting, I am working on a solution that fixes this once and for all. It seems in many internal network unbound does not work reliably.

[alphy]

@girish @skeats

I'm trying to install on a PC on my home network and getting this same error every time, despite using a fresh install of Ubuntu each time.

(I'm following the instructions on the Cloudron blog here.)

Is there any documentation that step-by-step explains how to resolve this so Cloudron will install (aka a "for dummies" version)?

[skeats]

@alphy Here is what I posted to resolve the issue:
Please close this as solved because I figured out the problem. It was due to a bug with the Unbound DNS resolver from Cloudron. I had to add to the /etc/unbound/unbound.conf.d a new file called forward-everything.conf and add in my own DNS in a script since I found the problem in the docs on Cloudron.io.

[scooke]

@skeats said in Cloudron install on Ubuntu 22.04 broken:

I found the problem in the docs on Cloudron.io.

Could you provide a better link to "the problem" in the docs please?

[skeats]

https://docs.cloudron.io/troubleshooting/#unbound

[scooke]

Super! This helps everyone in the future now!

[alphy]

@skeats @scooke
Thanks for the help, that worked perfectly!

[skeats]

You are welcome @alphy. Enjoy Cloudron!