Quick question: How long are the sessions?
Solved
FreeScout
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I have several Freescout installations. My feeling is: after 3 hours of inactivity my session is terminated by the software. I have heard of other instances where there is no session timeout. Am I missing something? Is there a configuration for this topic?
I use Freescout with the LDAP module. -
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I added FS as a WebApp on my iPhone, once logged in and for more than a year already still logged in. Maybe your browser is deleting cookies?
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My browser and mobile do not log me out as well.
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Can you check which cookies are stored? I have two on my instances:
- laravel_session
- XSRF-TOKEN
Interesting part in the laravel_session cookie is:
- Last Accessed:"Fri, 12 Jan 2024 14:22:44 GMT"
- Expires / Max-Age:"Fri, 12 Jan 2024 16:22:54 GMT"
Instead of what felt like three hours, the session will probably end after two hours.
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3/6