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  3. Persist backup app doesn't work

Persist backup app doesn't work

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backup
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  • imc67I Offline
    imc67I Offline
    imc67
    translator
    wrote on last edited by imc67
    #16

    @girish I tested it on 3 different Cloudrons (Premium) in a Wordpress Unmanaged app, marked the oldest available app backup as persistent and within 24 hours ALL are gone!!!
    The only similarity between the Cloudrons: they use a (each its own) Hetzner StorageBox with CIFS in tgz 2 times a day and 7 days retention.

    jdaviescoatesJ 1 Reply Last reply
    1
    • imc67I Offline
      imc67I Offline
      imc67
      translator
      wrote on last edited by
      #17

      @girish any idea? Shall I give you access to one or all?

      1 Reply Last reply
      0
      • imc67I imc67

        @girish I tested it on 3 different Cloudrons (Premium) in a Wordpress Unmanaged app, marked the oldest available app backup as persistent and within 24 hours ALL are gone!!!
        The only similarity between the Cloudrons: they use a (each its own) Hetzner StorageBox with CIFS in tgz 2 times a day and 7 days retention.

        jdaviescoatesJ Offline
        jdaviescoatesJ Offline
        jdaviescoates
        wrote on last edited by
        #18

        @imc67 just to test I've just edited the most recent backup of a bunch of my WordPress (Developer) installs and checked the persist box... let's see what happens on my Cloudron too...

        I use one big Hetzner StorageBox with CIFS in tgz for everything (just once a day)

        I use Cloudron with Gandi & Hetzner

        imc67I 1 Reply Last reply
        1
        • jdaviescoatesJ jdaviescoates

          @imc67 just to test I've just edited the most recent backup of a bunch of my WordPress (Developer) installs and checked the persist box... let's see what happens on my Cloudron too...

          I use one big Hetzner StorageBox with CIFS in tgz for everything (just once a day)

          imc67I Offline
          imc67I Offline
          imc67
          translator
          wrote on last edited by imc67
          #19

          @jdaviescoates said in Persist backup app doesn't work:

          the most recent

          Thanks!!

          maybe easier to select the oldest then you don't have to wait for the retention period to pass 😉

          jdaviescoatesJ 1 Reply Last reply
          1
          • girishG Do not disturb
            girishG Do not disturb
            girish
            Staff
            wrote on last edited by
            #20

            @imc67 yes, please. I can't reproduce this. My backups are still persisting.

            imc67I jdaviescoatesJ 2 Replies Last reply
            0
            • imc67I imc67

              @jdaviescoates said in Persist backup app doesn't work:

              the most recent

              Thanks!!

              maybe easier to select the oldest then you don't have to wait for the retention period to pass 😉

              jdaviescoatesJ Offline
              jdaviescoatesJ Offline
              jdaviescoates
              wrote on last edited by jdaviescoates
              #21

              @imc67 said in Persist backup app doesn't work:

              maybe easier to select the oldest then you don't have to wait for the retention period to pass 😉

              I'll do that now...

              Edit: I went for the oldest backup of the current package version (last copy of previous packages versions persisting due to rules about that).

              I use Cloudron with Gandi & Hetzner

              jdaviescoatesJ 1 Reply Last reply
              1
              • girishG girish

                @imc67 yes, please. I can't reproduce this. My backups are still persisting.

                imc67I Offline
                imc67I Offline
                imc67
                translator
                wrote on last edited by
                #22

                @girish said in Persist backup app doesn't work:

                @imc67 yes, please. I can't reproduce this. My backups are still persisting.

                just sent you an email to support@

                1 Reply Last reply
                1
                • jdaviescoatesJ jdaviescoates

                  @imc67 said in Persist backup app doesn't work:

                  maybe easier to select the oldest then you don't have to wait for the retention period to pass 😉

                  I'll do that now...

                  Edit: I went for the oldest backup of the current package version (last copy of previous packages versions persisting due to rules about that).

                  jdaviescoatesJ Offline
                  jdaviescoatesJ Offline
                  jdaviescoates
                  wrote on last edited by jdaviescoates
                  #23

                  @jdaviescoates said in Persist backup app doesn't work:

                  @imc67 said in Persist backup app doesn't work:

                  maybe easier to select the oldest then you don't have to wait for the retention period to pass 😉

                  I'll do that now...

                  Edit: I went for the oldest backup of the current package version (last copy of previous packages versions persisting due to rules about that).

                  I realise now I should've done screenshot, but I can confirm that all of those "oldest backup of the current package version" that I had edited to persist have now disappeared and have not persisted at all!

                  Something is clearly very wrong somewhere.

                  I've just edited another "oldest backup of the current package version". Presumably it'll also disappear...

                  1a30e488-0c7e-4b72-a0eb-227bbe0e8d21-image.png

                  I use Cloudron with Gandi & Hetzner

                  jdaviescoatesJ 1 Reply Last reply
                  1
                  • jdaviescoatesJ jdaviescoates

                    @jdaviescoates said in Persist backup app doesn't work:

                    @imc67 said in Persist backup app doesn't work:

                    maybe easier to select the oldest then you don't have to wait for the retention period to pass 😉

                    I'll do that now...

                    Edit: I went for the oldest backup of the current package version (last copy of previous packages versions persisting due to rules about that).

                    I realise now I should've done screenshot, but I can confirm that all of those "oldest backup of the current package version" that I had edited to persist have now disappeared and have not persisted at all!

                    Something is clearly very wrong somewhere.

                    I've just edited another "oldest backup of the current package version". Presumably it'll also disappear...

                    1a30e488-0c7e-4b72-a0eb-227bbe0e8d21-image.png

                    jdaviescoatesJ Offline
                    jdaviescoatesJ Offline
                    jdaviescoates
                    wrote on last edited by
                    #24

                    @jdaviescoates said in Persist backup app doesn't work:

                    I've just edited another "oldest backup of the current package version". Presumably it'll also disappear...

                    Yep, as predicted, it did disappear:

                    c1c1ed95-d3e9-49dc-be00-231006d521e3-image.png

                    I use Cloudron with Gandi & Hetzner

                    1 Reply Last reply
                    1
                    • girishG girish

                      @imc67 yes, please. I can't reproduce this. My backups are still persisting.

                      jdaviescoatesJ Offline
                      jdaviescoatesJ Offline
                      jdaviescoates
                      wrote on last edited by
                      #25

                      @girish said in Persist backup app doesn't work:

                      I can't reproduce this.

                      Are you trying with WordPress (Developer), as I was very easily able to reproduce it with that (not tried anything else... yet).

                      I use Cloudron with Gandi & Hetzner

                      1 Reply Last reply
                      0
                      • jdaviescoatesJ Offline
                        jdaviescoatesJ Offline
                        jdaviescoates
                        wrote on last edited by
                        #26

                        I'm testing with Calibre now (just to try another random app that isn't WordPress Developer):

                        image.png

                        I use Cloudron with Gandi & Hetzner

                        jdaviescoatesJ 1 Reply Last reply
                        1
                        • jdaviescoatesJ jdaviescoates

                          I'm testing with Calibre now (just to try another random app that isn't WordPress Developer):

                          image.png

                          jdaviescoatesJ Offline
                          jdaviescoatesJ Offline
                          jdaviescoates
                          wrote on last edited by
                          #27

                          @jdaviescoates said in Persist backup app doesn't work:

                          I'm testing with Calibre now (just to try another random app that isn't WordPress Developer):

                          image.png

                          Yep, that's disappeared too:

                          0747429c-9b4d-4b6c-aae5-c6f2c8de62cc-image.png

                          I use Cloudron with Gandi & Hetzner

                          1 Reply Last reply
                          2
                          • girishG Do not disturb
                            girishG Do not disturb
                            girish
                            Staff
                            wrote on last edited by
                            #28

                            Thanks @imc67 and @jdaviescoates for helping narrow this down. Indeed, this is a bug when using the fs backend, this is why I couldn't reproduce it. Fix is in https://git.cloudron.io/cloudron/box/-/commit/243a254f3e2fe80d62d248e76f1a751b7af44b72

                            jdaviescoatesJ imc67I 2 Replies Last reply
                            2
                            • girishG girish has marked this topic as solved on
                            • girishG girish

                              Thanks @imc67 and @jdaviescoates for helping narrow this down. Indeed, this is a bug when using the fs backend, this is why I couldn't reproduce it. Fix is in https://git.cloudron.io/cloudron/box/-/commit/243a254f3e2fe80d62d248e76f1a751b7af44b72

                              jdaviescoatesJ Offline
                              jdaviescoatesJ Offline
                              jdaviescoates
                              wrote on last edited by
                              #29

                              @girish great, thanks. Which version of Cloudron will this fix be included in?

                              I use Cloudron with Gandi & Hetzner

                              1 Reply Last reply
                              0
                              • girishG girish

                                Thanks @imc67 and @jdaviescoates for helping narrow this down. Indeed, this is a bug when using the fs backend, this is why I couldn't reproduce it. Fix is in https://git.cloudron.io/cloudron/box/-/commit/243a254f3e2fe80d62d248e76f1a751b7af44b72

                                imc67I Offline
                                imc67I Offline
                                imc67
                                translator
                                wrote on last edited by
                                #30

                                @girish thanks for the fix!

                                1 Reply Last reply
                                1
                                • girishG Do not disturb
                                  girishG Do not disturb
                                  girish
                                  Staff
                                  wrote on last edited by
                                  #31

                                  Should be in next release (8.0), but otherwise you have to apply that one liner manually.

                                  1 Reply Last reply
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