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  3. Persist backup app doesn't work

Persist backup app doesn't work

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backup
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  • imc67I Offline
    imc67I Offline
    imc67
    translator
    wrote on last edited by
    #17

    @girish any idea? Shall I give you access to one or all?

    1 Reply Last reply
    0
    • imc67I imc67

      @girish I tested it on 3 different Cloudrons (Premium) in a Wordpress Unmanaged app, marked the oldest available app backup as persistent and within 24 hours ALL are gone!!!
      The only similarity between the Cloudrons: they use a (each its own) Hetzner StorageBox with CIFS in tgz 2 times a day and 7 days retention.

      jdaviescoatesJ Online
      jdaviescoatesJ Online
      jdaviescoates
      wrote on last edited by
      #18

      @imc67 just to test I've just edited the most recent backup of a bunch of my WordPress (Developer) installs and checked the persist box... let's see what happens on my Cloudron too...

      I use one big Hetzner StorageBox with CIFS in tgz for everything (just once a day)

      I use Cloudron with Gandi & Hetzner

      imc67I 1 Reply Last reply
      1
      • jdaviescoatesJ jdaviescoates

        @imc67 just to test I've just edited the most recent backup of a bunch of my WordPress (Developer) installs and checked the persist box... let's see what happens on my Cloudron too...

        I use one big Hetzner StorageBox with CIFS in tgz for everything (just once a day)

        imc67I Offline
        imc67I Offline
        imc67
        translator
        wrote on last edited by imc67
        #19

        @jdaviescoates said in Persist backup app doesn't work:

        the most recent

        Thanks!!

        maybe easier to select the oldest then you don't have to wait for the retention period to pass 😉

        jdaviescoatesJ 1 Reply Last reply
        1
        • girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #20

          @imc67 yes, please. I can't reproduce this. My backups are still persisting.

          imc67I jdaviescoatesJ 2 Replies Last reply
          0
          • imc67I imc67

            @jdaviescoates said in Persist backup app doesn't work:

            the most recent

            Thanks!!

            maybe easier to select the oldest then you don't have to wait for the retention period to pass 😉

            jdaviescoatesJ Online
            jdaviescoatesJ Online
            jdaviescoates
            wrote on last edited by jdaviescoates
            #21

            @imc67 said in Persist backup app doesn't work:

            maybe easier to select the oldest then you don't have to wait for the retention period to pass 😉

            I'll do that now...

            Edit: I went for the oldest backup of the current package version (last copy of previous packages versions persisting due to rules about that).

            I use Cloudron with Gandi & Hetzner

            jdaviescoatesJ 1 Reply Last reply
            1
            • girishG girish

              @imc67 yes, please. I can't reproduce this. My backups are still persisting.

              imc67I Offline
              imc67I Offline
              imc67
              translator
              wrote on last edited by
              #22

              @girish said in Persist backup app doesn't work:

              @imc67 yes, please. I can't reproduce this. My backups are still persisting.

              just sent you an email to support@

              1 Reply Last reply
              1
              • jdaviescoatesJ jdaviescoates

                @imc67 said in Persist backup app doesn't work:

                maybe easier to select the oldest then you don't have to wait for the retention period to pass 😉

                I'll do that now...

                Edit: I went for the oldest backup of the current package version (last copy of previous packages versions persisting due to rules about that).

                jdaviescoatesJ Online
                jdaviescoatesJ Online
                jdaviescoates
                wrote on last edited by jdaviescoates
                #23

                @jdaviescoates said in Persist backup app doesn't work:

                @imc67 said in Persist backup app doesn't work:

                maybe easier to select the oldest then you don't have to wait for the retention period to pass 😉

                I'll do that now...

                Edit: I went for the oldest backup of the current package version (last copy of previous packages versions persisting due to rules about that).

                I realise now I should've done screenshot, but I can confirm that all of those "oldest backup of the current package version" that I had edited to persist have now disappeared and have not persisted at all!

                Something is clearly very wrong somewhere.

                I've just edited another "oldest backup of the current package version". Presumably it'll also disappear...

                1a30e488-0c7e-4b72-a0eb-227bbe0e8d21-image.png

                I use Cloudron with Gandi & Hetzner

                jdaviescoatesJ 1 Reply Last reply
                1
                • jdaviescoatesJ jdaviescoates

                  @jdaviescoates said in Persist backup app doesn't work:

                  @imc67 said in Persist backup app doesn't work:

                  maybe easier to select the oldest then you don't have to wait for the retention period to pass 😉

                  I'll do that now...

                  Edit: I went for the oldest backup of the current package version (last copy of previous packages versions persisting due to rules about that).

                  I realise now I should've done screenshot, but I can confirm that all of those "oldest backup of the current package version" that I had edited to persist have now disappeared and have not persisted at all!

                  Something is clearly very wrong somewhere.

                  I've just edited another "oldest backup of the current package version". Presumably it'll also disappear...

                  1a30e488-0c7e-4b72-a0eb-227bbe0e8d21-image.png

                  jdaviescoatesJ Online
                  jdaviescoatesJ Online
                  jdaviescoates
                  wrote on last edited by
                  #24

                  @jdaviescoates said in Persist backup app doesn't work:

                  I've just edited another "oldest backup of the current package version". Presumably it'll also disappear...

                  Yep, as predicted, it did disappear:

                  c1c1ed95-d3e9-49dc-be00-231006d521e3-image.png

                  I use Cloudron with Gandi & Hetzner

                  1 Reply Last reply
                  1
                  • girishG girish

                    @imc67 yes, please. I can't reproduce this. My backups are still persisting.

                    jdaviescoatesJ Online
                    jdaviescoatesJ Online
                    jdaviescoates
                    wrote on last edited by
                    #25

                    @girish said in Persist backup app doesn't work:

                    I can't reproduce this.

                    Are you trying with WordPress (Developer), as I was very easily able to reproduce it with that (not tried anything else... yet).

                    I use Cloudron with Gandi & Hetzner

                    1 Reply Last reply
                    0
                    • jdaviescoatesJ Online
                      jdaviescoatesJ Online
                      jdaviescoates
                      wrote on last edited by
                      #26

                      I'm testing with Calibre now (just to try another random app that isn't WordPress Developer):

                      image.png

                      I use Cloudron with Gandi & Hetzner

                      jdaviescoatesJ 1 Reply Last reply
                      1
                      • jdaviescoatesJ jdaviescoates

                        I'm testing with Calibre now (just to try another random app that isn't WordPress Developer):

                        image.png

                        jdaviescoatesJ Online
                        jdaviescoatesJ Online
                        jdaviescoates
                        wrote on last edited by
                        #27

                        @jdaviescoates said in Persist backup app doesn't work:

                        I'm testing with Calibre now (just to try another random app that isn't WordPress Developer):

                        image.png

                        Yep, that's disappeared too:

                        0747429c-9b4d-4b6c-aae5-c6f2c8de62cc-image.png

                        I use Cloudron with Gandi & Hetzner

                        1 Reply Last reply
                        2
                        • girishG Offline
                          girishG Offline
                          girish
                          Staff
                          wrote on last edited by
                          #28

                          Thanks @imc67 and @jdaviescoates for helping narrow this down. Indeed, this is a bug when using the fs backend, this is why I couldn't reproduce it. Fix is in https://git.cloudron.io/cloudron/box/-/commit/243a254f3e2fe80d62d248e76f1a751b7af44b72

                          jdaviescoatesJ imc67I 2 Replies Last reply
                          2
                          • girishG girish has marked this topic as solved on
                          • girishG girish

                            Thanks @imc67 and @jdaviescoates for helping narrow this down. Indeed, this is a bug when using the fs backend, this is why I couldn't reproduce it. Fix is in https://git.cloudron.io/cloudron/box/-/commit/243a254f3e2fe80d62d248e76f1a751b7af44b72

                            jdaviescoatesJ Online
                            jdaviescoatesJ Online
                            jdaviescoates
                            wrote on last edited by
                            #29

                            @girish great, thanks. Which version of Cloudron will this fix be included in?

                            I use Cloudron with Gandi & Hetzner

                            1 Reply Last reply
                            0
                            • girishG girish

                              Thanks @imc67 and @jdaviescoates for helping narrow this down. Indeed, this is a bug when using the fs backend, this is why I couldn't reproduce it. Fix is in https://git.cloudron.io/cloudron/box/-/commit/243a254f3e2fe80d62d248e76f1a751b7af44b72

                              imc67I Offline
                              imc67I Offline
                              imc67
                              translator
                              wrote on last edited by
                              #30

                              @girish thanks for the fix!

                              1 Reply Last reply
                              1
                              • girishG Offline
                                girishG Offline
                                girish
                                Staff
                                wrote on last edited by
                                #31

                                Should be in next release (8.0), but otherwise you have to apply that one liner manually.

                                1 Reply Last reply
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