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Different external email domain

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  • R Offline
    R Offline
    Recliner2042
    wrote on last edited by girish
    #1

    My external email is on the root domain while my cloudron is on a sub domain. In the email settings of each app, I can only select cloudron domains and can not enter my external email domain.

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    • girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #2

      @Recliner2042 you have to add the root domain in addition to your existing sub domain in the Domains view. Once you do that, the root domain will appear in the dropdown. You can also configure the root domain's outbound mail behavior in the Email view.

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      • girishG girish

        @Recliner2042 you have to add the root domain in addition to your existing sub domain in the Domains view. Once you do that, the root domain will appear in the dropdown. You can also configure the root domain's outbound mail behavior in the Email view.

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        Recliner2042
        wrote on last edited by Recliner2042
        #3

        @girish I was afraid that if I add the root domain to Cloudron's Domains view, it would ruin the existing email DNS settings I have on Digital Ocean already. I noticed when I add a domain to Cloudron it creates a _dmarc TXT record. Is there a way to add a domain without it automatically doing email DNS records?

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          Recliner2042
          wrote on last edited by
          #4

          OK I tried it and I see it only adds records and appends records in a way that does not overwrite any.

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          • R Offline
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            Recliner2042
            wrote on last edited by
            #5

            But it is still failing to send a test email. I'm using proton.

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            • R Offline
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              Recliner2042
              wrote on last edited by Recliner2042
              #6
              May 03 14:12:03 [NOTICE] [-] [core] [outbound] Failed to get socket: Outbound connection timed out to 185.205.70.128:25
              May 03 14:12:22 [NOTICE] [-] [core] [outbound] Failed to get socket: Outbound connection timed out to 185.70.42.129:25
              May 03 14:12:24 [NOTICE] [-] [core] [outbound] Failed to get socket: Outbound connection timed out to 185.70.42.129:25
              May 03 14:12:33 [NOTICE] [-] [core] [outbound] Failed to get socket: Outbound connection timed out to 185.205.70.129:25
              May 03 14:12:52 [NOTICE] [-] [core] [outbound] Failed to get socket: Outbound connection timed out to 176.119.200.129:25
              May 03 14:12:54 [NOTICE] [-] [core] [outbound] Failed to get socket: Outbound connection timed out to 176.119.200.129:25
              May 03 14:13:03 [NOTICE] [-] [core] [outbound] Failed to get socket: Outbound connection timed out to 185.70.42.129:25
              May 03 14:13:22 [NOTICE] [-] [core] [outbound] Failed to get socket: Outbound connection timed out to 185.205.70.129:25
              

              Looks like it is trying port 25 instead of 587 but I specified port 587

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              • girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #7

                @Recliner2042 Looks like your VPS does not allow outbound port 25. Have you set up a mail relay for that domain - https://docs.cloudron.io/email/#relay-outbound-mails ?

                archosA R 2 Replies Last reply
                1
                • girishG girish

                  @Recliner2042 Looks like your VPS does not allow outbound port 25. Have you set up a mail relay for that domain - https://docs.cloudron.io/email/#relay-outbound-mails ?

                  archosA Online
                  archosA Online
                  archos
                  wrote on last edited by
                  #8

                  @girish I sent you an email. Thank you very much.

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                  • girishG girish

                    @Recliner2042 Looks like your VPS does not allow outbound port 25. Have you set up a mail relay for that domain - https://docs.cloudron.io/email/#relay-outbound-mails ?

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                    Recliner2042
                    wrote on last edited by Recliner2042
                    #9

                    @girish Yes, I'm only using outbound relay.
                    Screenshot from 2024-05-05 18-33-06.png
                    Mailboxes are disabled.
                    Screenshot from 2024-05-05 18-34-55.png

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                    • R Offline
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                      Recliner2042
                      wrote on last edited by Recliner2042
                      #10

                      OK now I'm seeing there is a rejection log from the mail server because the reply to address does not match my account address. How do I force cloudron to not use no-reply@domain and use the account address instead?

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                      • nebulonN Away
                        nebulonN Away
                        nebulon
                        Staff
                        wrote on last edited by
                        #11

                        @Recliner2042 Cloudron may send out as various sender addresses, not just no-reply depending on the setup of the installed apps. So your relay has to support this. See https://docs.cloudron.io/email/#relay-outbound-mails for more info.

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                          Recliner2042
                          wrote on last edited by
                          #12

                          Oh I see it was in the note box on the docs page.

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                          • nebulonN nebulon

                            @Recliner2042 Cloudron may send out as various sender addresses, not just no-reply depending on the setup of the installed apps. So your relay has to support this. See https://docs.cloudron.io/email/#relay-outbound-mails for more info.

                            R Offline
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                            Recliner2042
                            wrote on last edited by
                            #13

                            @nebulon What if I go into the email setting of each app, and tell each app to use the correct address? Then it will work for all the apps but not for Cloudron itself?

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                            • nebulonN Away
                              nebulonN Away
                              nebulon
                              Staff
                              wrote on last edited by
                              #14

                              That probably works for those apps yes, still a proper relay is recommended.

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