Repetition Domainsetup

[alwi]

When it comes to domain setup, I did something wrong with API key and API password.
https://my.domain.de/setup.html is not reachable
ERR_ADDRESS_UNREACHABLE
With the two links - IP4 and the Mac address from the installation - I cannot reach the setup again. Is there any other way?

[girish]

@alwi you should still be able to access https://<ip> . When you say, you cannot reach it, what is the error message?

Alternately:

• SSH into the server
• systemctl restart box
• Navigate to https://ip on the browser

[alwi]

@girish

• SSH into the server
• then systemctl restart server

three times "timeout"
1.+2. Both addresses after starting the box: ip4 und IP6
3. using my local URL

[alwi]

@alwi said in Repetition Domainsetup:

then systemctl restart server box

[girish]

@alwi can you check what is in the logs at /home/yellowtent/platformdata/logs/box.log ? Otherwise, it might be easier to just start over from a fresh Ubuntu install.

[alwi]

What can I look for in /box.log?

[girish]

@alwi I guess some sort of "Error" (string) . What are the last 50 lines in the log file (try to get this after systemctl restart box and wait for 20 seconds)?

[alwi]

@girish Here the rows after systemctl restart box - "mydomain" is a placeholder:

2024-05-29T16:08:46.796Z box:server            Cloudron 7.7.2
2024-05-29T16:08:46.796Z box:server ==========================================
2024-05-29T16:08:46.796Z box:platform initialize: start platform
2024-05-29T16:08:46.818Z box:tasks stopAllTasks: stopping all tasks
2024-05-29T16:08:46.818Z box:shell stopTask /usr/bin/sudo -S /home/yellowtent/box/src/scripts/stoptask.sh all
2024-05-29T16:08:46.864Z box:reverseproxy writeDashboardConfig: writing dashboard config for willnc.de
2024-05-29T16:08:46.870Z box:shell isOscpEnabled execArgs: openssl ["x509","-in","/home/yellowtent/platformdata/nginx/cert/_.mydomain.de.cert","-noout","-ocsp_uri"]
2024-05-29T16:08:46.881Z box:shell reload /usr/bin/sudo -S /home/yellowtent/box/src/scripts/restartservice.sh nginx
2024-05-29T16:08:47.019Z box:platform start: not activated. generating IP based redirection config
2024-05-29T16:08:47.023Z box:reverseproxy writeDefaultConfig: writing configs for endpoint "setup"
2024-05-29T16:08:47.024Z box:shell reload /usr/bin/sudo -S /home/yellowtent/box/src/scripts/restartservice.sh nginx

[girish]

@alwi ah ok, looks like it's running fine. I think something else is going wrong then - dns or network related. Are you able to ping your server by IP from the Mac ? You can also check if nginx is OK using systemctl status nginx .

[alwi]

systemctl status nginx
● nginx.service - A high performance web server and a reverse proxy server
     Loaded: loaded (/lib/systemd/system/nginx.service; enabled; vendor preset: enabled)
    Drop-In: /etc/systemd/system/nginx.service.d
             └─cloudron.conf
     Active: active (running) since Wed 2024-05-29 15:40:26 UTC; 54min ago
       Docs: man:nginx(8)
    Process: 822 ExecStartPre=/usr/sbin/nginx -t -q -g daemon on; master_process on; (code=exited, status=0/SUCCESS)
    Process: 1196 ExecStart=/usr/sbin/nginx -g daemon on; master_process on; (code=exited, status=0/SUCCESS)
   Main PID: 1197 (nginx)
      Tasks: 5 (limit: 18340)
     Memory: 13.0M
        CPU: 232ms
     CGroup: /system.slice/nginx.service
             ├─1197 "nginx: master process /usr/sbin/nginx -g daemon on; master_process on;"
             ├─1924 "nginx: worker process" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" ""
             ├─1925 "nginx: worker process" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" ""
             ├─1926 "nginx: worker process" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" ""
             └─1927 "nginx: worker process" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" ""

Mai 29 15:40:23 giga systemd[1]: Starting A high performance web server and a reverse proxy server...
Mai 29 15:40:26 giga systemd[1]: Started A high performance web server and a reverse proxy server.

[girish]

@alwi yeah, that looks ok too. I think some DNS or networking issue then. I would debug this further like this:

All on the PC/Mac:

• Are you able to ping by IP?
• Then, host my.domain.com . Does this translate to the IP?
• Then, curl https://my.domain.com . Does this give some html?

Are you hosting on some internal network or public VPS? If internal network, note that you have to setup port forwarding of port 443 from the public IP (i.e the DNS IP) to the private IP (i.e the VM)

[alwi]

to ping with the mac adress is new for me, I tried and

10853 packets transmitted, 0 received, 100% packet loss, time 11112083ms

[girish]

Ah, I got confused from the initial post, I thought you were testing from the Mac (maybe you meant MAC - which is the hardware address?). Anyway, I mean to run those commands from your PC or computer on which you have your browser open.

[alwi]

@girish said in Repetition Domainsetup:

Anyway, I mean to run those commands from your PC or computer on which you have your browser open.

Yes, I did so

[girish]

So, you have to investigate why you can't ping by IP address. The VM is unreachable.

[alwi]

There are two categories of servers for me.
A) my home server, I can ping
B) the server at Cloudron, which is not accessible with the two specified addresses