App Store Account Creation Problems

[mikeminyard]

Re: App Store Account Creation Problems

I am having the same issues. What do I do next?

[girish]

@mikeminyard sorry, I have to ask but is this spam? There is no information in your post and there's way too many bots on this forum to distinguish your post and bots.

[mikeminyard]

This is isn't a spam, I can't create an account on cloudron.io

[girish]

@mikeminyard thanks for confirming. So, you can't login/register at https://console.cloudron.io/ ? What is the error? Any Screenshots for the error ?

[mikeminyard]

I already run cloudron on my server, so when I click the App Store, I have to register. I have tried a million times to register, but it's not working. The password area is just red.

[girish]

@mikeminyard this is most likely because the internal DNS server (unbound) is not running. If you go to Services view, can you check if Unbound is running? Can you restart it and check if that helps? Once restarted, the App Store view should work.

[mikeminyard]

Unbound is green, but I am facing the same issue. I have also restarted it, but nothing new happens.

[girish]

@mikeminyard OK, last thing to check, do you see any errors in /home/yellowtent/platformdata/logs/box.log ? You can also run cloudron-support --troubleshoot on the server and see if it reports any errors.

Otherwise, please contact us at support@cloudron.io , we will have to debug what is going on.