Upgrade to Premium not shown in Backend - still on free

[Stardenver]

Hi all
I upgraded successfuly to Premium - well at least from my CC side. Money was taken 140,29 $ / 196.52 EUR . Problem is that its still running on free server after 1 hour and I can't install any more Apps.

Does ist take some hours between payment and refresh of subscription status?

Thanks all

[joseph]

@Stardenver no, the status is instantaneous. Can you please drop us a note at support@cloudron.io and we can take a look right away? This forum is best used for technical support/issues. Email us for billing related issues.

[joseph]

Fixed in support.

[Stardenver]

Sorry for this delayed response. Just wanted to confirm that everything worked right after contacting you. Thank your very much for this quick reply and for your great support. Appreciate it.