Matrix Synapse is crashing and rebooting
Solved
Support
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wrote on Oct 15, 2024, 4:12 PM last edited by
On my Cloudron dashboard, I notice the Matrix app disappearing and reappearing. It seems like the app is crashing and restarting, but nothing is showing up in the logs so far.
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Do you mean it goes from "running" to "starting" in the dashboard? If the app would restart something should show up in the app logs about the restarting. To make sure logging works, maybe manually start/stop the app while you have the logviewer for the app open.
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wrote on Oct 15, 2024, 7:04 PM last edited by
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wrote on Oct 15, 2024, 7:06 PM last edited by
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wrote on Oct 15, 2024, 7:26 PM last edited by
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wrote on Oct 15, 2024, 7:31 PM last edited by
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wrote on Oct 15, 2024, 7:42 PM last edited by
We don't use ipv6, only ipv4
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wrote on Oct 15, 2024, 7:44 PM last edited by
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wrote on Oct 15, 2024, 7:53 PM last edited by jfrere Oct 15, 2024, 7:55 PM
Fixed. Was a clone of the actual VM running at the same time, on the same IP.
The clone didn't have Matrix Synapse installed. That's why the dashboard was displaying the app, then it disappeared on page reload. -
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wrote on Oct 15, 2024, 8:09 PM last edited by
Yes, 1 hour of investigation for that... sorry for the inconvenience.