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Cloudron Forum

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  3. Ask for a refund

Ask for a refund

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  • D Offline
    D Offline
    diamantl
    wrote on last edited by joseph
    #1

    Hi,

    Here's my problem: I had planned to take the monthly subscription (at least for now) of Cloudron but I was so quick than I didn't pay attention and bought the yearly plan. My bank didn't asked any question and just accepted the transaction without asking if it was okay for me.

    But well, I need this money for the month so I can't afford to pay right now the yearly plan of the product. That's why I'm asking for a refund.

    I already sent a mail at sales@cloudron.io because I saw this mail in some other posts but idk if I need to send it elsewhere.

    Thanks in advance

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    • J Offline
      J Offline
      joseph
      Staff
      wrote on last edited by
      #2

      @diamantl should not be a problem. we will get to your mail asap.

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      • J joseph marked this topic as a question on
      • J joseph has marked this topic as solved on

      Hello! It looks like you're interested in this conversation, but you don't have an account yet.

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