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Can't Restore Backup To Migrate Server

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IniBudi
translator
wrote on last edited by joseph

#1

I've uploaded the backup config on the new server, but the Cloudro installation says "Failed to mount (inactive): Could not determine mount failure reason". I am using Hetzner Storage Box, how to restore using Backup Config? Thank you.
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joseph
Staff
wrote on last edited by

#2

Can you see dmesg for hints? Are you able to mount it manually on the server?
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J joseph

Can you see dmesg for hints? Are you able to mount it manually on the server?
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IniBudi
translator
wrote on last edited by IniBudi

#3
@joseph said in Can't Restore Backup To Migrate Server:

dmesg

I tried the command but it seems error?
```
uxxxx /home > dmesg
Command not found. Use 'help' to get a list of available commands.
```
I want to clarification, the problem is I've to re-add the private key and can't using the backup config.

Now the problem is solved, thank you for your help @joseph
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1
I IniBudi
@joseph said in Can't Restore Backup To Migrate Server:

dmesg

I tried the command but it seems error?
```
uxxxx /home > dmesg
Command not found. Use 'help' to get a list of available commands.
```
I want to clarification, the problem is I've to re-add the private key and can't using the backup config.

Now the problem is solved, thank you for your help @joseph
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scooke

wrote on last edited by

#4

@IniBudi what was the solution?
A life lived in fear is a life half-lived
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J joseph has marked this topic as solved on
I IniBudi
@joseph said in Can't Restore Backup To Migrate Server:

dmesg

I tried the command but it seems error?
```
uxxxx /home > dmesg
Command not found. Use 'help' to get a list of available commands.
```
I want to clarification, the problem is I've to re-add the private key and can't using the backup config.

Now the problem is solved, thank you for your help @joseph
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jdaviescoates

wrote on last edited by jdaviescoates

#5

@scooke said in Can't Restore Backup To Migrate Server:

@IniBudi what was the solution?

Sounds to me like it was likely just a case of a missing private key:

@IniBudi said in Can't Restore Backup To Migrate Server:

the problem is I've to re-add the private key
I use Cloudron with Gandi & Hetzner
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S scooke

@IniBudi what was the solution?
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IniBudi
translator
wrote on last edited by

#6

@scooke in my case, you've to reupload the private key instead of using the backup config.
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