Cloudron Forum

@robw Sorry for the delayed response, we are just coming back from vacation and catching up on support tickets.

If I understand correctly, the Cloudron server has a different outbound IP than the one it detects. We have a custom endpoint (https://api.cloudron.io/api/v1/helper/public_ip) which helps us detect the IP of a server but I guess this detection goes wrong because of your setup.

To fix/workaround this: In the domain setup wizard, you can simply choose "no-op" as the DNS provider. With this provider, all DNS checks are disabled and as long as the domain somehow is able to resolve and reach your cloudron, it should all work. Another thing is that port 80 needs to be reachable as well for Let's Encrypt to work. If this is not possible, you can select 'Self Signed Certs' in the Advanced section of the domain UI.

Oh indeed, currently Cloudron only supports Ubuntu 16.04 as being an LTS release for now. Sorry that it wasn't clear upfront.

@necrevistonnezr Still evaluating what is the best option to update existing installations. Most likely we won't do dist-upgrade automatically. Also, new installations will default to 18.04.

@atridad I configured it to work with my existing Mailgun account as I didn't want to deal with my ISP. I had issues with them in the past regarding simpler things like billing Q's and plan changes.. imagine the horror if I ask about technical stuff 😂

For a future project, I'm going to try to run a CR home server on a residential internet plan with SPECTRUM/TIME WARNER. North American residents will understand the struggle lol.

Hi there,

running on bare metal is totally fine. For the setup within your network behind the router, please make sure that at least port 80 and 443 are forwarded. Port 80 is required to obtain LetsEncrypt SSL certificates. Otherwise please check the logs with journalctl -u box when performing the dns setup on your Cloudron, this should show for which IP it is waiting for the DNS records to be in-sync. Possibly it is checking for the wrong (private) IP.

Further when using Cloudrflare, please note that currently Cloudron does not support installing apps that are proxied via Cloudflare. Cloudflare backend only sets up the DNS via Cloudflare API and expects website traffic to be unproxied.