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Cloudron Forum

Apps | Demo | Docs | Install

Domain is in use in an app's mailbox section

Scheduled Pinned Locked Moved Support
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  • jordanurbsJ Offline
    jordanurbsJ Offline
    jordanurbs
    wrote last edited by jordanurbs
    #1

    Trying to delete a domain and getting this issue. Can't figure out how to resolve it anywhere.

    No incoming mailboxes exist. There is not even an app on the domain (for a different problem--I'm trying to remove and re-add the domain to see if I can get it working again)

    Any leads?

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    0
  • nebulonN Online
    nebulonN Online
    nebulon Staff
    wrote last edited by
    #2

    hm yeah that error is not well exposed to the user. Do you find a clue in the box logs? Most likely its a mailbox assigned to an app which may have been moved location but still has a mailbox associated from the previous domain?

    jordanurbsJ 1 Reply Last reply
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  • jordanurbsJ Offline
    jordanurbsJ Offline
    jordanurbs
    replied to nebulon last edited by
    #3

    @nebulon that's what I suspect as well but I can't find any clues to diagnose it in the Email Event Log or Event Log.

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  • girishG Offline
    girishG Offline
    girish Staff
    wrote last edited by girish
    #4

    @jordanurbs you can run below:

    mysql -uroot -ppassword -e "select id, mailboxDomain, inboxDomain from apps"  box
    

    and see which app uses the domain. You can paste the app id into the dashboard search box.

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  • jordanurbsJ Offline
    jordanurbsJ Offline
    jordanurbs
    wrote last edited by
    #5

    @girish can I do this within cloudron or do I need to connect from my local machine with the cli?

    jdaviescoatesJ 1 Reply Last reply
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  • jdaviescoatesJ Offline
    jdaviescoatesJ Offline
    jdaviescoates
    replied to jordanurbs last edited by
    #6

    @jordanurbs I think you probably do it with the web terminal of the app in question.

    I use Cloudron with Gandi & Hetzner

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  • girishG Offline
    girishG Offline
    girish Staff
    wrote last edited by
    #7

    @jdaviescoates You have to do that via SSH

    jdaviescoatesJ 1 Reply Last reply
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  • jdaviescoatesJ Offline
    jdaviescoatesJ Offline
    jdaviescoates
    replied to girish last edited by
    #8

    @girish said in Domain is in use in an app's mailbox section:

    @jdaviescoates You have to do that via SSH

    @jordanurbs ☝

    I use Cloudron with Gandi & Hetzner

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