trying to install a shared ssl certificate on my web server

[adison]

hi.
i'm trying to get a shared ssl certificate installed on cloudron for a shared domain i'm hosting for someone.
everytime i try, it just goes strate to the self-signed cert.
why is this?

[girish]

@adison how are you installing the shared certificate? Cloudron only supports wildcard shared certificates. You have to set it up in the Domains view.

[adison]

@girish yeah, that is what i'm doing. my hostnames are blindsoft, and *.ctc.community. ctc.community is the other website that will be hosted on my webserver

[girish]

@adison I see, OK. If you go to Domains -> Renew all certs , does it help? Renew all certs will re-setup all the certs and reload nginx.

[adison]

nope. even the event log isn't helping in this case either, as its not showing any indication errors, etc etc.

[BrutalBirdie]

@adison did you add the other domains to your Cloudron?

[girish]

@adison can you write to us at support@cloudron.io ? I can take a look.

[scooke]

I'm curious to find out how this ends. It sounds like they have Cloudron installed with one domain, but also a different domain hosted some other way. https://docs.cloudron.io/certificates/ shows how one can use non-Cloudron generated certs, but it looks tricky, and even then the certs are uploaded to Cloudron and works as long as the cert is created properly. Is this why OPs attempts are failing - their cert isn't in the correct form, and so Cloudron preemptively issues a cert using it's own setup?

[adison]

@girish i can create a support ticket for cloudron. in the my domain. just don't expect SSH access, our IT department does not allow any ssh access.

[adison]

i'm not gonna do it right now though, as i'm getting ready to install cloudron v7

[girish]

@scooke For custom certs, one just has to upload the cert into the Domain UI - https://docs.cloudron.io/certificates/#wildcard-certificate . It's only setting per-app certs that is complicated. We haven't written UI for that use case since it's not common (actually, I don't know anyone who wants this).

[adison]

@girish yeah, i did that.