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  2. Matomo
  3. SQL Error during login

SQL Error during login

Scheduled Pinned Locked Moved Solved Matomo
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  • girishG Do not disturb
    girishG Do not disturb
    girish
    Staff
    wrote on last edited by
    #3

    Can you:

    1. Revert to old backup
    2. Create a Clone from old backup to a new location
    3. Try to update the clone. Is it reproducible?
    1 Reply Last reply
    0
    • G Offline
      G Offline
      guyds
      wrote on last edited by
      #4

      Thanks for the suggestions.
      Running the migration manually doesn't have any effect though:

      /app/code#  sudo -E -u www-data -- /app/code/console core:update --yes
      
      Everything is already up to date.
      

      I'll try to revert to an older backup or set up a clone from an older backup

      girishG 1 Reply Last reply
      1
      • G guyds

        Thanks for the suggestions.
        Running the migration manually doesn't have any effect though:

        /app/code#  sudo -E -u www-data -- /app/code/console core:update --yes
        
        Everything is already up to date.
        

        I'll try to revert to an older backup or set up a clone from an older backup

        girishG Do not disturb
        girishG Do not disturb
        girish
        Staff
        wrote on last edited by
        #5

        @guyds yes, please. I think there is some bug in our migration logic. It uses some raw sql to migrate from ldap to oidc , maybe something is wrong there. Our own instance of mamoto migrated fine though

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        1
        • G Offline
          G Offline
          guyds
          wrote on last edited by
          #6

          Unfortunately, since I'm using a free version of Cloudron I can only have 2 apps on a single Cloudron and therefore I'm not in the possibility to clone from an older version because I already have another app on that same Cloudron.
          And when importing a backup on another Cloudron, the versions of the old and new app should be identical and I can only install the latest version of the app on the new Cloudron, so I would only be able to clone from the latest version.

          Or is there a way to clone an older version of the app to another server?

          jdaviescoatesJ girishG 2 Replies Last reply
          0
          • G guyds

            Unfortunately, since I'm using a free version of Cloudron I can only have 2 apps on a single Cloudron and therefore I'm not in the possibility to clone from an older version because I already have another app on that same Cloudron.
            And when importing a backup on another Cloudron, the versions of the old and new app should be identical and I can only install the latest version of the app on the new Cloudron, so I would only be able to clone from the latest version.

            Or is there a way to clone an older version of the app to another server?

            jdaviescoatesJ Offline
            jdaviescoatesJ Offline
            jdaviescoates
            wrote on last edited by
            #7

            @guyds said in SQL Error during login:

            Or is there a way to clone an older version of the app to another server?

            I think there may be ways to install older versions of apps using the Cloudron CLI, but having never actually used it I couldn't tell you how.

            I use Cloudron with Gandi & Hetzner

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            • G guyds

              Unfortunately, since I'm using a free version of Cloudron I can only have 2 apps on a single Cloudron and therefore I'm not in the possibility to clone from an older version because I already have another app on that same Cloudron.
              And when importing a backup on another Cloudron, the versions of the old and new app should be identical and I can only install the latest version of the app on the new Cloudron, so I would only be able to clone from the latest version.

              Or is there a way to clone an older version of the app to another server?

              girishG Do not disturb
              girishG Do not disturb
              girish
              Staff
              wrote on last edited by
              #8

              @guyds mm, indeed that would be problematic. Are you able to send us a mail at support@cloudron.io , we can debug it directly then ?

              G 1 Reply Last reply
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              • girishG girish

                @guyds mm, indeed that would be problematic. Are you able to send us a mail at support@cloudron.io , we can debug it directly then ?

                G Offline
                G Offline
                guyds
                wrote on last edited by
                #9

                @girish sure, I just sent an email to support.

                1 Reply Last reply
                1
                • girishG Do not disturb
                  girishG Do not disturb
                  girish
                  Staff
                  wrote on last edited by
                  #10

                  Been debugging this a bit. The issue is that the brute_force_log table has a missing field in @guyds instance. Maybe a missing migration 🤔

                  mysql> describe brute_force_log;
                  +--------------------+-------------+------+-----+---------+----------------+
                  | Field              | Type        | Null | Key | Default | Extra          |
                  +--------------------+-------------+------+-----+---------+----------------+
                  | id_brute_force_log | bigint      | NO   | PRI | NULL    | auto_increment |
                  | ip_address         | varchar(60) | YES  | MUL | NULL    |                |
                  | attempted_at       | datetime    | NO   |     | NULL    |                |
                  +--------------------+-------------+------+-----+---------+----------------+
                  3 rows in set (0.04 sec)
                  
                  1 Reply Last reply
                  0
                  • girishG Do not disturb
                    girishG Do not disturb
                    girish
                    Staff
                    wrote on last edited by
                    #11

                    OK, I had to do this:

                    • Run MySQL command UPDATE option SET option_value = "4.2.0" WHERE option_name = "version_core";
                    • sudo -E -u www-data -- /app/code/console core:update

                    Works now. This is document upstream in https://matomo.org/faq/how-to-update/faq_179/

                    1 Reply Last reply
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                    • girishG girish has marked this topic as solved on
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                    • girishG girish has marked this topic as solved on
                    • G Offline
                      G Offline
                      guyds
                      wrote on last edited by
                      #12

                      Thanks @girish, I'm glad you found the issue.
                      Before posting here, I did a search on the error but that didn't bring me to the Matomo FAQ. Probably my search was too specific.

                      The question now is if/how this can be prevented in the future 🤔
                      For starters it might be a good idea to add this info to the documentation for the Matomo app?

                      girishG 1 Reply Last reply
                      1
                      • G guyds

                        Thanks @girish, I'm glad you found the issue.
                        Before posting here, I did a search on the error but that didn't bring me to the Matomo FAQ. Probably my search was too specific.

                        The question now is if/how this can be prevented in the future 🤔
                        For starters it might be a good idea to add this info to the documentation for the Matomo app?

                        girishG Do not disturb
                        girishG Do not disturb
                        girish
                        Staff
                        wrote on last edited by
                        #13

                        @guyds I think this was just a one off error specific to your instance. A migration was not run from 5-6 releases ago. I am not sure why, I just reran the migration.

                        As for docs, I prefer not to put these "sensitive" things there. I don't want our users to run commands by copy/pasting. This required some debugging before I ran those commands. One has to actually figure which migrations to run by inspecting the code.

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                        1
                        • G Offline
                          G Offline
                          guyds
                          wrote on last edited by
                          #14

                          @girish, fair enough.
                          I definitely understand your reasoning, but on the other side there is probably a good reason why the issue was added to the Matomo FAQ 🤔

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