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Cloudron Offline

Scheduled Pinned Locked Moved Solved Support
linode
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  • D Offline
    D Offline
    darc87
    wrote on last edited by girish
    #1

    Hi I lost access to my cloudron. When I click on the site I receive: "Cloudron is Offline. Reconnecting".

    girishG 1 Reply Last reply
    1
    • D darc87

      Hi I lost access to my cloudron. When I click on the site I receive: "Cloudron is Offline. Reconnecting".

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #2

      @darc87 https://docs.cloudron.io/troubleshooting/#unreachable-dashboard is a good place to start debugging. But check status of nginx as well the box logs at /home/yellowtent/platformdata/logs/box.log .

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      • girishG girish marked this topic as a question on
      • nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote on last edited by
        #3

        @darc87 did you manage to fix the situation with the troubleshooting guide?

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        • girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #4

          We were discussing this on support@ , seems to be some linode issue that the server is not working.

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          • girishG girish has marked this topic as solved on
          • D Offline
            D Offline
            DualOSWinWiz
            wrote on last edited by
            #5

            same error with me it was on 7.6.0 i was trying to update GIT it failed then tried to restore Failed then i see in service MONGODB Postgress were not starting up so restarted it and since then its Coming as Offline its on Ubuntu 22.04

            D 1 Reply Last reply
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            • D DualOSWinWiz

              same error with me it was on 7.6.0 i was trying to update GIT it failed then tried to restore Failed then i see in service MONGODB Postgress were not starting up so restarted it and since then its Coming as Offline its on Ubuntu 22.04

              D Offline
              D Offline
              DualOSWinWiz
              wrote on last edited by DualOSWinWiz
              #6

              @DualOSWinWiz it was Storage issue which i resolved as it was 100% had to increase VM disk space then did bunch of ubuntu commands but it worked. i would recommend having an auto option to delete unwanted packaged related to Coudron.
              What's inside

              1. Docker 42.08GB
              2. OLD Backups

              aad5bebe-9f09-458b-83cc-76d090645232-image.png

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