[Noob]Access denied: OVH DNS error 403 This call has not been granted

[supashot]

First post and testing cloudron for the first time on OVH (europe) vps.

I followed the guide https://docs.cloudron.io/domains/#ovh-dns created the required API keys
I create a subdomain redirection test.xxxxxx.com with my VPS ip.

I filled all the required info after the reboot for the domain test.xxxxxx.com (tried also xxxxxx.com) it always have Access denied: OVH DNS error 403 This call has not been granted
I test all options of OVH settings: OVH europe etc....

I double check 5 times the keys, what do you suggest to first look at?

I run cloudron-support an access the hastebin and noticed this:
du: cannot access '/home/yellowtent/appsdata/*': No such file or directory
0 total

[girish]

@supashot yeah, it's a bit confusing. OVH lets you creates keys without any "rights" . I think that is the root cause here. When you create the key, give it all the rights and unlimited validity:

[girish]

@supashot said in [Noob]Access denied: OVH DNS error 403 This call has not been granted:

du: cannot access '/home/yellowtent/appsdata/*': No such file or directory

About this, is /home/yellowtent/appsdata empty?

[supashot]

@girish I used unlimited.

[supashot]

@girish ls -al /home/yellowtent/appsdata
total 8
drwxr-xr-x 2 yellowtent yellowtent 4096 Nov 29 14:02 .
drwxr-xr-x 6 yellowtent yellowtent 4096 Nov 29 14:02 ..

[girish]

@supashot the rights section should be all '*'

[girish]

@supashot said in [Noob]Access denied: OVH DNS error 403 This call has not been granted:

@girish ls -al /home/yellowtent/appsdata
total 8
drwxr-xr-x 2 yellowtent yellowtent 4096 Nov 29 14:02 .
drwxr-xr-x 6 yellowtent yellowtent 4096 Nov 29 14:02 ..

I think I understand. Hastebin probably has not finished installation / has error installing ? This is why that directory is empty . If so, that's normal.

[GregD]

Hello, i'm ressucitating that thread because i have the exact same issue, but even with giving all rights (with * all over) i cannot pass the error 403.
Cloudron install went with not visible issue.

Hopefully someone can help me with that.

OVH support is a joke. Their only answer was that they do not provide API related support. It is not an official way of connecting with my server there... No Comment.

[robi]

@GregD have you installed one app manually yet?

[nebulon]

Have you configured the domain from the get go with OVH and that token during Cloudron installation? If so, was the dashboard domain created correctly or did you do this manually?