[Noob]Access denied: OVH DNS error 403 This call has not been granted

[supashot]

First post and testing cloudron for the first time on OVH (europe) vps.

I followed the guide https://docs.cloudron.io/domains/#ovh-dns created the required API keys
I create a subdomain redirection test.xxxxxx.com with my VPS ip.

I filled all the required info after the reboot for the domain test.xxxxxx.com (tried also xxxxxx.com) it always have Access denied: OVH DNS error 403 This call has not been granted
I test all options of OVH settings: OVH europe etc....

I double check 5 times the keys, what do you suggest to first look at?

I run cloudron-support an access the hastebin and noticed this:
du: cannot access '/home/yellowtent/appsdata/*': No such file or directory
0 total

[girish]

@supashot yeah, it's a bit confusing. OVH lets you creates keys without any "rights" . I think that is the root cause here. When you create the key, give it all the rights and unlimited validity:

[girish]

@supashot said in [Noob]Access denied: OVH DNS error 403 This call has not been granted:

du: cannot access '/home/yellowtent/appsdata/*': No such file or directory

About this, is /home/yellowtent/appsdata empty?

[supashot]

@girish I used unlimited.

[supashot]

@girish ls -al /home/yellowtent/appsdata
total 8
drwxr-xr-x 2 yellowtent yellowtent 4096 Nov 29 14:02 .
drwxr-xr-x 6 yellowtent yellowtent 4096 Nov 29 14:02 ..

[girish]

@supashot the rights section should be all '*'

[girish]

@supashot said in [Noob]Access denied: OVH DNS error 403 This call has not been granted:

@girish ls -al /home/yellowtent/appsdata
total 8
drwxr-xr-x 2 yellowtent yellowtent 4096 Nov 29 14:02 .
drwxr-xr-x 6 yellowtent yellowtent 4096 Nov 29 14:02 ..

I think I understand. Hastebin probably has not finished installation / has error installing ? This is why that directory is empty . If so, that's normal.

[GregD]

Hello, i'm ressucitating that thread because i have the exact same issue, but even with giving all rights (with * all over) i cannot pass the error 403.
Cloudron install went with not visible issue.

Hopefully someone can help me with that.

OVH support is a joke. Their only answer was that they do not provide API related support. It is not an official way of connecting with my server there... No Comment.

[robi]

@GregD have you installed one app manually yet?