LDAP Syncing Error with PaperCut NG

[TheMoodBoardz]

Hello All,

I am not well versed in LDAP systems.

I am trying to connect my PaperCut printing server to Cloudron so that all my users can sync over to PaperCut via LDAP. I am having two type of issues.

I should note my PaperCut server is on the same local network but not the same hardware & all IPs involved are whitelisted in the external server part of Cloudron.

I did try to follow PaperCuts doc however its more geared to AAD than anything else: https://www.papercut.com/help/manuals/ng-mf/common/sys-user-group-sync-ldap#set-the-sync-options

I also tried using https://docs.cloudron.io/user-management/#directory-server however Im not sure the information I need is in this doc.

PaperCut automatically adds the ldaps:// part to the URL so that why its missing in images.

Link Type 1: Using my external URL as the server address.
When i try the external URL I get a "Connection Refused" error.

Link Type 2: Using my Cloudron Server IP as the server address.
It seems to make a connection to my cloudron server but comes up with "NoSuchObjectERROR". I believe its the config of the Base DN & Admin DN however I am a bit stumpt as I don't know what config for each is correct.

Here is how LDAP is configured in PaperCut:

I should mention I have tried changing the LDAP server type to AD however the same issues occur.

I hope you guys can help me out!

Thanks in advance!

[nebulon]

Looks like if you got an LDAP error by connecting with the IP this is already looking good connection wise.
For the actual error, can you double check the Base DN? It should be ou=users,dc=cloudron

[TheMoodBoardz]

@nebulon It took a while to look into it - on my external facing URL it was my proxy & firewall that was blocking it. I switch to using the local IP & changed the Base DN as you mentioned & it is now pulling in users.

Thanks for your help!