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  2. Mautic
  3. Mautic 5

Mautic 5

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    • dsp76D Offline
      dsp76D Offline
      dsp76
      wrote on last edited by
      #1

      Hi there @girish ...
      Version 5.0.2 with bug fixes is supposed to be released today.

      Those are helpful documents:

      • https://github.com/mautic/mautic/blob/5.x/UPGRADE-5.0.md
      • https://www.mautic.org/blog/community/mautic-5-beyond-expectations-beyond-limits

      As I'm still pretty new to cloudron, how will you handle upgrades? I'm happy to jump in and to beta testing with migration of an existing Mautic Instance to version 5, if that helps.

      (Ask me about B2B marketing automation & low code business solutions, if thats interesting for you.)

      micmcM 1 Reply Last reply
      3
      • Dave SwiftD Offline
        Dave SwiftD Offline
        Dave Swift
        wrote on last edited by
        #2

        The upgrade will show up in your dashboard when it's available and a notice will be posted in Mautic - Package Updates thread.

        Worth mentioning for anyone upgrading to v5 and also using Amazon SES via API connection... There is no webhook for bounces and unsubscribes with the new SES plugin. Work on this is in progress, I've read.

        dsp76D 1 Reply Last reply
        2
        • girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #3

          The LDAP plugin is not working, we are working on fixing it.

          micmcM 1 Reply Last reply
          3
          • girishG girish

            The LDAP plugin is not working, we are working on fixing it.

            micmcM Offline
            micmcM Offline
            micmc
            wrote on last edited by
            #4

            @girish It's not going fast enough 🤡
            Nah, we know you do all you can 😊

            Ignorance is not an excuse anymore!
            https://AutomateKit.com

            1 Reply Last reply
            0
            • dsp76D dsp76

              Hi there @girish ...
              Version 5.0.2 with bug fixes is supposed to be released today.

              Those are helpful documents:

              • https://github.com/mautic/mautic/blob/5.x/UPGRADE-5.0.md
              • https://www.mautic.org/blog/community/mautic-5-beyond-expectations-beyond-limits

              As I'm still pretty new to cloudron, how will you handle upgrades? I'm happy to jump in and to beta testing with migration of an existing Mautic Instance to version 5, if that helps.

              micmcM Offline
              micmcM Offline
              micmc
              wrote on last edited by
              #5

              @dsp76 said in Mautic 5:

              Hi there @girish ...
              Version 5.0.2 with bug fixes is supposed to be released today.

              Those are helpful documents:

              • https://github.com/mautic/mautic/blob/5.x/UPGRADE-5.0.md
              • https://www.mautic.org/blog/community/mautic-5-beyond-expectations-beyond-limits

              As I'm still pretty new to cloudron, how will you handle upgrades? I'm happy to jump in and to beta testing with migration of an existing Mautic Instance to version 5, if that helps.

              Can't wait!

              Mautic is a masterpiece, those who are not using it yet don't know what they are missing.

              This is likely one of the most, if not THE most, seriously, powerful marketing tool available online today and it's entirely FOSS.

              Ignorance is not an excuse anymore!
              https://AutomateKit.com

              robiR 1 Reply Last reply
              1
              • Dave SwiftD Dave Swift

                The upgrade will show up in your dashboard when it's available and a notice will be posted in Mautic - Package Updates thread.

                Worth mentioning for anyone upgrading to v5 and also using Amazon SES via API connection... There is no webhook for bounces and unsubscribes with the new SES plugin. Work on this is in progress, I've read.

                dsp76D Offline
                dsp76D Offline
                dsp76
                wrote on last edited by
                #6

                @Dave-Swift said in Mautic 5:

                Worth mentioning for anyone upgrading to v5 and also using Amazon SES via API connection... There is no webhook for bounces and unsubscribes with the new SES plugin. Work on this is in progress, I've read.

                Oh... thats an unexpected regression. This means we need to temporarily switch back to Inbox Monitoring? Did that ever work?

                Based on the discussions I read in the Mautic Forum and Slack, we should probably wait for 5.0.2 to be released - and all together more participate with testing new releases in Mautic 😉

                (Ask me about B2B marketing automation & low code business solutions, if thats interesting for you.)

                1 Reply Last reply
                0
                • micmcM micmc

                  @dsp76 said in Mautic 5:

                  Hi there @girish ...
                  Version 5.0.2 with bug fixes is supposed to be released today.

                  Those are helpful documents:

                  • https://github.com/mautic/mautic/blob/5.x/UPGRADE-5.0.md
                  • https://www.mautic.org/blog/community/mautic-5-beyond-expectations-beyond-limits

                  As I'm still pretty new to cloudron, how will you handle upgrades? I'm happy to jump in and to beta testing with migration of an existing Mautic Instance to version 5, if that helps.

                  Can't wait!

                  Mautic is a masterpiece, those who are not using it yet don't know what they are missing.

                  This is likely one of the most, if not THE most, seriously, powerful marketing tool available online today and it's entirely FOSS.

                  robiR Offline
                  robiR Offline
                  robi
                  wrote on last edited by
                  #7

                  @micmc said in Mautic 5:

                  Mautic is a masterpiece, those who are not using it yet don't know what they are missing.

                  This is likely one of the most, if not THE most, seriously, powerful marketing tool available online today and it's entirely FOSS.

                  This is true of most complex systems, if you know how to mold it to your needs. Reminds me of Siebel.

                  How do you masterfully use it? Any patterns that you can share and inspire others with?

                  Conscious tech

                  micmcM 1 Reply Last reply
                  1
                  • dsp76D Offline
                    dsp76D Offline
                    dsp76
                    wrote on last edited by
                    #8

                    I can only recommend: https://forum.mautic.org/ 🙂 and the related Slack Community.
                    We have regional groups as well - a German group meets up first monday in the month around lunchtime online. Also we had a RL meeup last years as well..

                    (Ask me about B2B marketing automation & low code business solutions, if thats interesting for you.)

                    1 Reply Last reply
                    2
                    • girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #9

                      OK, so we decided to publish a new package altogether for Mautic 5 without LDAP. Thing is we are not mautic developers and the upstream mautic ldap plugin has not seen any development for over 4 years. We tried to keep it developed for Mautic 4, but with Mautic 5 there is much more work with the move to Simfony 5 with Twig templates.

                      micmcM 2 Replies Last reply
                      1
                      • girishG girish

                        OK, so we decided to publish a new package altogether for Mautic 5 without LDAP. Thing is we are not mautic developers and the upstream mautic ldap plugin has not seen any development for over 4 years. We tried to keep it developed for Mautic 4, but with Mautic 5 there is much more work with the move to Simfony 5 with Twig templates.

                        micmcM Offline
                        micmcM Offline
                        micmc
                        wrote on last edited by
                        #10

                        @girish Well, way to go still. If LDAP is the only thing too complex to fully update for now (we understand the upstream does not seems eager to update it), and we can keep the rest working I guess we can live with that.

                        LDAP while being super convenient is not always necessarily the absolute feature required on all counts. Of course, better than not, but WHEN possible.

                        Thanks for your great work as usual! 🙂

                        Ignorance is not an excuse anymore!
                        https://AutomateKit.com

                        1 Reply Last reply
                        0
                        • robiR robi

                          @micmc said in Mautic 5:

                          Mautic is a masterpiece, those who are not using it yet don't know what they are missing.

                          This is likely one of the most, if not THE most, seriously, powerful marketing tool available online today and it's entirely FOSS.

                          This is true of most complex systems, if you know how to mold it to your needs. Reminds me of Siebel.

                          How do you masterfully use it? Any patterns that you can share and inspire others with?

                          micmcM Offline
                          micmcM Offline
                          micmc
                          wrote on last edited by micmc
                          #11

                          @robi said in Mautic 5:

                          @micmc said in Mautic 5:

                          Mautic is a masterpiece, those who are not using it yet don't know what they are missing.

                          This is likely one of the most, if not THE most, seriously, powerful marketing tool available online today and it's entirely FOSS.

                          This is true of most complex systems, if you know how to mold it to your needs. Reminds me of Siebel.

                          Yeah, I get you. But in fact Mautic is not that complicated the thing is, imo, it is oddly conceived and that makes it absolutely not obvious to use at first glance. The reality is it is very well conceived, it's only our own perception of how we'd tend to believe the software should work, and that is only when we finally start to grasp a portion of what it's possible to do with it.

                          It's 'oddly' conceived only because it's absolutely UNIQUE as software, not much as other in the like are done.

                          For a start it's NOT a CRM and thus cannot really be compared to Siebel, or any other CRM with marketing automation features. Mautic is specifically and expressly conceived for Marketing Automation to developing and implementing complex marketing automation campaigns.

                          How do you masterfully use it? Any patterns that you can share and inspire others with?

                          I actually use it as my central marketing platform from which I create subscription FORMS that I can then use on my different websites to get visitors engaged in some way by subscribing to a newsletter or a free course, or even download a booklet or a whitepaper, starting with grabbing only the NAME and EMAIL address.

                          Now, when they subscribe, depending on what they subscribe to, or from what page, or even which LINK on what PAGE, or EMAIL or SMS the prospect clicks (if he clicks or not, and what next) I can then TAG them accordingly, in Mautic, to start SEGMENTING my list by what they're interested the most.

                          This is how I can then tailor more custom, personalized and sharply TARGETED messages to address the RIGHT AUDIENCE on right time.

                          This is only a quick example, there is MUCH more that can be accomplish with the software. It's powerful and also this is partly why I say it's weird because most of it's power is kind of hidden in the use of the software. Meaning you can only discover them by actually USING the software, like I said it's not obvious plus you must have a CLEAR PLAN of what you want to accomplish in head, in advance, that'll make things much easier to follow.

                          The other way around is taking a full course, but there's not much of that yet. On the other hand, nowadays Mautic has finally developed a somewhat exhaustive and much better documentation that can be used to self-teach the process. Plus, as mentioned by @dsp76 Mautic forum is user's friend. 🤓

                          Hope that helps get inspiration, but you should not hesitate if you have questions it'll be a pleasure. Take care.

                          Ignorance is not an excuse anymore!
                          https://AutomateKit.com

                          1 Reply Last reply
                          3
                          • girishG girish

                            OK, so we decided to publish a new package altogether for Mautic 5 without LDAP. Thing is we are not mautic developers and the upstream mautic ldap plugin has not seen any development for over 4 years. We tried to keep it developed for Mautic 4, but with Mautic 5 there is much more work with the move to Simfony 5 with Twig templates.

                            micmcM Offline
                            micmcM Offline
                            micmc
                            wrote on last edited by
                            #12

                            @girish said in Mautic 5:

                            OK, so we decided to publish a new package altogether for Mautic 5 without LDAP. Thing is we are not mautic developers and the upstream mautic ldap plugin has not seen any development for over 4 years. We tried to keep it developed for Mautic 4, but with Mautic 5 there is much more work with the move to Simfony 5 with Twig templates.

                            Now, before I investigate any further, have you made any other changes in Cloudron that would prevent Mautic 4.4.10 to work back correctly on Cloudron?

                            Because of the catastrophe caused by the update to version 5 letting us without this critical app functioning, I had to quickly turn around to reestablish it and so I've restored to the last back up made before the update, but now despite the app seems to work correctly it's become totally impossible to access the CONFIGURATION section its NOT loading at all. All other Settings are accessible but the configuration section.

                            And just to better help there is not a sign of whatever going wrong from the log file. Any clue?

                            Ignorance is not an excuse anymore!
                            https://AutomateKit.com

                            girishG 1 Reply Last reply
                            1
                            • micmcM micmc

                              @girish said in Mautic 5:

                              OK, so we decided to publish a new package altogether for Mautic 5 without LDAP. Thing is we are not mautic developers and the upstream mautic ldap plugin has not seen any development for over 4 years. We tried to keep it developed for Mautic 4, but with Mautic 5 there is much more work with the move to Simfony 5 with Twig templates.

                              Now, before I investigate any further, have you made any other changes in Cloudron that would prevent Mautic 4.4.10 to work back correctly on Cloudron?

                              Because of the catastrophe caused by the update to version 5 letting us without this critical app functioning, I had to quickly turn around to reestablish it and so I've restored to the last back up made before the update, but now despite the app seems to work correctly it's become totally impossible to access the CONFIGURATION section its NOT loading at all. All other Settings are accessible but the configuration section.

                              And just to better help there is not a sign of whatever going wrong from the log file. Any clue?

                              girishG Offline
                              girishG Offline
                              girish
                              Staff
                              wrote on last edited by
                              #13

                              @micmc Do you see any errors in the logs when configuration section is clicked? Or in the browser? When you revert to 4.4.10 via your backup, it should definitely have worked. We haven't made any changes to the old package.

                              micmcM 1 Reply Last reply
                              1
                              • dsp76D Offline
                                dsp76D Offline
                                dsp76
                                wrote on last edited by
                                #14

                                I migrated a test install from 4.4.10 to the new version provided here.
                                There where no immediate issues, but this was an almost empty instance. Only the setting "composer based install" (it is, right?) is disabled, which should be enabled I guess. However - installation from marketplace still doesn't work as in Version 4 of Mautic in cloudron.

                                Also important to know - there is an upgrade to 4.4.11 for people, who want or need to stay with version 4 for a while. This fixes some required upgrades for expected February mail settings (search for Google / Yahoo requirements).

                                Is there a way to upgrade to 4.4.11 instead of Release 5 as of now?

                                (Ask me about B2B marketing automation & low code business solutions, if thats interesting for you.)

                                girishG 1 Reply Last reply
                                1
                                • dsp76D dsp76

                                  I migrated a test install from 4.4.10 to the new version provided here.
                                  There where no immediate issues, but this was an almost empty instance. Only the setting "composer based install" (it is, right?) is disabled, which should be enabled I guess. However - installation from marketplace still doesn't work as in Version 4 of Mautic in cloudron.

                                  Also important to know - there is an upgrade to 4.4.11 for people, who want or need to stay with version 4 for a while. This fixes some required upgrades for expected February mail settings (search for Google / Yahoo requirements).

                                  Is there a way to upgrade to 4.4.11 instead of Release 5 as of now?

                                  girishG Offline
                                  girishG Offline
                                  girish
                                  Staff
                                  wrote on last edited by
                                  #15

                                  @dsp76 said in Mautic 5:

                                  Is there a way to upgrade to 4.4.11 instead of Release 5 as of now?

                                  Yes, I have pushed a new package for this now. You have to check for updates again to get this update on top of 4.4.11 . Settings -> check for updates

                                  micmcM 1 Reply Last reply
                                  0
                                  • girishG girish

                                    @micmc Do you see any errors in the logs when configuration section is clicked? Or in the browser? When you revert to 4.4.10 via your backup, it should definitely have worked. We haven't made any changes to the old package.

                                    micmcM Offline
                                    micmcM Offline
                                    micmc
                                    wrote on last edited by
                                    #16

                                    @girish said in Mautic 5:

                                    @micmc Do you see any errors in the logs when configuration section is clicked? Or in the browser? When you revert to 4.4.10 via your backup, it should definitely have worked. We haven't made any changes to the old package.

                                    All fixed now! Thanks.

                                    Weirdly enough the problem was not even related to Mautic, you know Murphy's law right, so I had to play with some DNSs changes also, while I was recovering to the previous version, and discovered the fact that, when we try to get into the Configuration module, Mautic tries to ping your SMTP server and WAITS 'TIL GOES THROUGH before providing you access to the configuration module. It was just running that ping to no end to finally timing out, while trying to reach the SMTP connection. And then, DNS finally resolved but isn't that strange?

                                    Ignorance is not an excuse anymore!
                                    https://AutomateKit.com

                                    1 Reply Last reply
                                    0
                                    • girishG girish

                                      @dsp76 said in Mautic 5:

                                      Is there a way to upgrade to 4.4.11 instead of Release 5 as of now?

                                      Yes, I have pushed a new package for this now. You have to check for updates again to get this update on top of 4.4.11 . Settings -> check for updates

                                      micmcM Offline
                                      micmcM Offline
                                      micmc
                                      wrote on last edited by micmc
                                      #17

                                      @girish said in Mautic 5:

                                      @dsp76 said in Mautic 5:

                                      Is there a way to upgrade to 4.4.11 instead of Release 5 as of now?

                                      Yes, I have pushed a new package for this now. You have to check for updates again to get this update on top of 4.4.11 . Settings -> check for updates

                                      Only, unless I'm missing something, when trying to update all that is offered is version 5 ?

                                      Ignorance is not an excuse anymore!
                                      https://AutomateKit.com

                                      girishG 1 Reply Last reply
                                      0
                                      • micmcM micmc

                                        @girish said in Mautic 5:

                                        @dsp76 said in Mautic 5:

                                        Is there a way to upgrade to 4.4.11 instead of Release 5 as of now?

                                        Yes, I have pushed a new package for this now. You have to check for updates again to get this update on top of 4.4.11 . Settings -> check for updates

                                        Only, unless I'm missing something, when trying to update all that is offered is version 5 ?

                                        girishG Offline
                                        girishG Offline
                                        girish
                                        Staff
                                        wrote on last edited by
                                        #18

                                        @micmc try again now, I made a mistake earlier when publishing the package.

                                        micmcM 1 Reply Last reply
                                        0
                                        • girishG girish

                                          @micmc try again now, I made a mistake earlier when publishing the package.

                                          micmcM Offline
                                          micmcM Offline
                                          micmc
                                          wrote on last edited by
                                          #19

                                          @girish said in Mautic 5:

                                          @micmc try again now, I made a mistake earlier when publishing the package.

                                          Fantastic! It now upgrades to 4.4.11. Kudos bro! 🤓

                                          Ignorance is not an excuse anymore!
                                          https://AutomateKit.com

                                          1 Reply Last reply
                                          0
                                          • B Offline
                                            B Offline
                                            bruddlee
                                            wrote on last edited by bruddlee
                                            #20

                                            With the Mautic 5 upgrade, has anyone had any issues installing the symfony/amazon-mailer? Since some of the installation in cloudron is read only, it's unable to write the files necessary.

                                            Where should I run the composer command to install this package so I can re setup my AWS SES being sent from Mautic?

                                            EDIT:
                                            Found this update where the mautic cloudron package auto installs this by default https://forum.cloudron.io/post/82820

                                            Still getting this error when trying to use ses+smtp
                                            Unable to send emails via "ses" as the bridge is not installed; try running "composer require symfony/amazon-mailer".

                                            1 Reply Last reply
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