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  1. Cloudron Forum
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  3. cloudron.io login issues

cloudron.io login issues

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  • Jan MacenkaJ Offline
    Jan MacenkaJ Offline
    Jan Macenka
    wrote on last edited by
    #1

    Hi support-team,

    I wanted to login to my cloudron.io account but my credentials especially the 2FA-TOTP (which are saved in my Bitwarden-Instance and have not changed for ages) are not accepted.

    I want to extend a subscription but currently cant login. Please reach out to me so we can resolve this issue 🙂

    Best regards,
    Jan

    robiR 1 Reply Last reply
    0
    • Jan MacenkaJ Jan Macenka

      Hi support-team,

      I wanted to login to my cloudron.io account but my credentials especially the 2FA-TOTP (which are saved in my Bitwarden-Instance and have not changed for ages) are not accepted.

      I want to extend a subscription but currently cant login. Please reach out to me so we can resolve this issue 🙂

      Best regards,
      Jan

      robiR Offline
      robiR Offline
      robi
      wrote on last edited by
      #2

      @Jan-Macenka please email support@

      Conscious tech

      Jan MacenkaJ 1 Reply Last reply
      1
      • robiR robi

        @Jan-Macenka please email support@

        Jan MacenkaJ Offline
        Jan MacenkaJ Offline
        Jan Macenka
        wrote on last edited by
        #3

        @robi I have. In one of the latest update the reference to the support@ email must have been removed an now advise is to check the FAQ or go to this forum:

        f2dd4f3c-cd72-4706-9efa-04739f8d3352-image.png

        robiR 1 Reply Last reply
        0
        • Jan MacenkaJ Jan Macenka

          @robi I have. In one of the latest update the reference to the support@ email must have been removed an now advise is to check the FAQ or go to this forum:

          f2dd4f3c-cd72-4706-9efa-04739f8d3352-image.png

          robiR Offline
          robiR Offline
          robi
          wrote on last edited by
          #4

          @Jan-Macenka only the support team can help you with your cloudron.io account.

          Conscious tech

          1 Reply Last reply
          0
          • nebulonN Offline
            nebulonN Offline
            nebulon
            Staff
            wrote on last edited by nebulon
            #5

            We already replied on support@

            1 Reply Last reply
            1
            • Jan MacenkaJ Offline
              Jan MacenkaJ Offline
              Jan Macenka
              wrote on last edited by
              #6

              Yes, problem solveld. Thank you!

              1 Reply Last reply
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              • nebulonN nebulon marked this topic as a question on
              • nebulonN nebulon has marked this topic as solved on
              • M Matt referenced this topic on

              Hello! It looks like you're interested in this conversation, but you don't have an account yet.

              Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

              With your input, this post could be even better 💗

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