Reboot failed

[jdaviescoates]

Here are the logs:

Mar 11 14:50:47box:shell reboot spawn: /usr/bin/sudo -S /home/yellowtent/box/src/scripts/reboot.sh
Mar 11 14:50:47box:box Received SIGTERM. Shutting down.
Mar 11 14:50:47box:platform uninitializing platform
Mar 11 14:50:47box:shell reboot code: null, signal: SIGTERM
Mar 11 14:50:47box:disks reboot: could not reboot. BoxError: reboot exited with code null signal SIGTERM at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:78:17) at ChildProcess.emit (node:events:513:28) at ChildProcess._handle.onexit (node:internal/child_process:291:12) { reason: 'Spawn Error', details: {}, code: null, signal: 'SIGTERM' }
Mar 11 14:50:47box:platform onDeactivated: stopping post activation services
Mar 11 14:50:47box:shell stopTask spawn: /usr/bin/sudo -S /home/yellowtent/box/src/scripts/stoptask.sh all
Mar 11 14:50:47box:tasks stopAllTasks: stopping all tasks
Mar 11 14:50:48box:shell stopTask (stdout): * box-task-16350.service loaded failed failed /home/yellowtent/box/src/scripts/../taskworker.js 16350 /home/yellowtent/platformdata/logs/7834ddfc-5246-44e8-90e7-fb95073da158/apptask.log
Mar 11 14:50:48box:shell stopTask (stdout): All tasks stopped
Mar 11 14:50:49box:scheduler could not run task wpcron : Expected "actual" to be strictly unequal to: null

I had to 'Long Press' the power button via the Hetzner UI to get it up again.

[jdaviescoates]

And then after the server came back up app that show as running in the dashboard actually aren't (at least, that was true of my primary instance of Nextcloud, but an app restart fixed it)

[nebulon]

On a hard off, the app health status would probably take some time to react and get reflected.

[girish]

Does this always happen? Next time this happens make you can ssh and also try sudo reboot. This is pretty much reboot button is doing.

[jdaviescoates]

@girish said in Reboot failed:

Does this always happen?

No

@girish said in Reboot failed:

Next time this happens make you can ssh and also try sudo reboot. This is pretty much reboot button is doing.

I couldn't ssh, nor did the standard power button press at Hetzner work: I tried it 3 times to no avail before resorting to the long press.

[girish]

@jdaviescoates ah ok, this might be some issue on the VPS side.

On a side note our dedi in Hetzner has many networking issues. Not sure what is going on...