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  3. cloudron ip address does not work when I try to search it up on the web

cloudron ip address does not work when I try to search it up on the web

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  • V Offline
    V Offline
    Vortexapps
    wrote on last edited by girish
    #1

    I am pretty new to this kind of stuff and dont really know a lot of what I am doing right now. But after the installation and restart, I can't seem to look up the ip URL it is giving me.

    I put in

    cloudron-support --troubleshoot 
    

    and it outputted this:

    [OK]	node version is correct
    [OK]	docker is running
    [OK]	MySQL is running
    [OK]	nginx is running
    [FAIL]	Could not load dashboard website with loopback check
    

    Just so you know I just dual booted ubuntu with my windows operating system so I am using a completely fresh install of ubuntu 22.04.4 LTS

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    • girishG Do not disturb
      girishG Do not disturb
      girish
      Staff
      wrote on last edited by
      #2

      @Vortexapps this seems to be VM/deployment related. You have to tell us more about your setup / network for us to help further. nginx is running as you see in the troubleshooting output, so you have to check why it's not reachable by ip on port 443.

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