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  3. Lost Server Access to Cloudron Before Deleteing Apps

Lost Server Access to Cloudron Before Deleteing Apps

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    • aessenA Offline
      aessenA Offline
      aessen
      wrote on last edited by girish
      #1

      Title says it all. I lost access to a server that went bye-bye and I reinstalled Cloudron and tied it to my account before even thinking to delete the apps that were on it and so now it won't let me install new apps on the new test server. Anything we can do?

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      • nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote on last edited by
        #2

        Please send a mail to support@cloudron.io from the same email address you used to sign up for cloudron.io then we will reset the state.

        aessenA 1 Reply Last reply
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        • girishG girish marked this topic as a question on
        • girishG girish has marked this topic as solved on
        • nebulonN nebulon

          Please send a mail to support@cloudron.io from the same email address you used to sign up for cloudron.io then we will reset the state.

          aessenA Offline
          aessenA Offline
          aessen
          wrote on last edited by
          #3

          @nebulon @girish and @nebulon I know you two are so busy and so I apologise for not following up on this. I eventually was able to resolve this matter, though how remains a bit of a mystery but I think I just had to wait for the state to reset on its own.

          Anywho, sorry for not getting back to you on this.

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