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  1. Cloudron Forum
  2. Outline
  3. Outline can't login after users e-mail change

Outline can't login after users e-mail change

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  • L Offline
    L Offline
    lukas
    wrote on last edited by lukas
    #1

    Hi there,

    I changed Users E-Mail address, that's the issue. Is there any official way what to do after User E-Mail change to be able to login in Cloudron? This I see in LOG-File:

    May 07 07:40:13 {"error":"User authentication lukas already exists for 00f6e952-e12b-44e5-a258-3d28bf821cdd, tried to assign to 24ec7478-e99f-49fa-a5c6-63f1479887b3","level":"error","message":"Error during authentication","stack":"Error: User authentication lukas already exists for 00f6e952-e12b-44e5-a258-3d28bf821cdd, tried to assign to 24ec7478-e99f-49fa-a5c6-63f1479887b3\n at userProvisioner (/app/code/build/server/commands/userProvisioner.js:55:13)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async accountProvisioner (/app/code/build/server/commands/accountProvisioner.js:74:12)"}
    

    Regards
    Lukas

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    • L Offline
      L Offline
      lukas
      wrote on last edited by
      #2
      This post is deleted!
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      • nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote on last edited by
        #3

        Not quite following, so from the error it seems you are trying to setup a new user with an already existing username? How is the email change related here?

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        • nebulonN nebulon marked this topic as a question on
        • L Offline
          L Offline
          lukas
          wrote on last edited by
          #4

          I just changed the e-mail address of my user, after this I couldn't login and got the error in log-file.

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          • girishG girish moved this topic from Support on
          • girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by girish
            #5

            Outline upstream uses email ids to track users and does not use usernames (despite Cloudron OIDC setting the sub claim to username). When the email changes, it thinks that this is a new user. Unfortunately, there is no way to fix this since this is how upstream app is implemented.

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